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Greenway Kia of Rivergate - Service Center

Madison, TN

4.6
163 Reviews

163 Reviews of Greenway Kia of Rivergate - Service Center

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March 02, 2021

Fast, convenient and extremely friendly! Thank you for always being helpful and available whenever I need anything done to my vehicle. I appreciate you all! More

by Sam T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fallon
Mar 03, 2021 -

Greenway Kia of Rivergate responded

Sam - It's our pleasure to assist you! Thank you so much for supporting Greenway Kia of Rivergate with a wonderful review. We look forward to working together for years to come.

February 27, 2021

Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Greenway Kia of Rivergate responded

Taylor, thank you for the review! It was our pleasure to assist you here at Greenway Kia of Rivergate, and we will certainly let Mac know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 11, 2021

They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodne More

by mom1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Greenway Kia of Rivergate responded

"Personable, professional and efficient" are all words we love to see. Thank you so much for visiting us at Greenway Kia of Rivergate! For all of your future auto needs, we will be here to help.

December 11, 2020

They were ok with the speed they took to repair my car under warranty. It was dropped off monday and they finished it thursday after noon. It was a hybrid fuse. I had to rent a car. Under warranty i wa More

by No rental refund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Service dept gentleman stated I needed a new battery to get serviced for a recall to be done. He never looked up my car in the system to verify if the engine light was due to the recall while I was standin More

by deshonmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020

I rec'd great timely service for my visit. In a very short time I was informed of the issue. It was finshed quickly. Thx More

by tigersem1954
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Greenway Kia of Rivergate responded

Thank you for reviewing Greenway Kia of Rivergate! We're glad to hear that your service visit was such a smooth process!

May 14, 2020

They the best, ask for Dexter wen u want to purchase a vehicle! He always took care of me since I purchased my 2019 Kia Plus! Service Dept ladies are so sweet & answers all my questions etc. More

by T. BOYD
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Greenway Kia of Rivergate responded

Thank you for the 5-star review! We are so glad Dexter took good care of you here at Greenway Kia of Rivergate. We look forward to your next visit!

March 13, 2020

Fallon, per usual is a superstar. The only difficulty I had was with the extremely rude lady (large black lady)in the parts department. Other than paying for my service, I will never purchase parts when o More

by GLB
Recommend Dealer
Yes
Employees Worked With
Fallon
Mar 16, 2020 -

Greenway Kia of Rivergate responded

Customer feedback is important to us so we appreciate you posting about your recent visit with us. We are very glad that Fallon could assist you. If there is anything further you would like to share, please give me a call. Thank you for your business, David Bostick - Service Manager - 615-860-9888

March 10, 2020

Staff was friendly, informative and knowledge Will be Staff was friendly, informative and knowledge Will be going back Waiting area clean and friendly Completed in a timely manner showroom clean an More

by sharon_shavers
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Greenway Kia of Rivergate responded

Thank you for reviewing us, Sharon! It is so great to hear that the Greenway Kia of Rivergate team treated you right and that you enjoyed the amenities at our location. See you at your next service visit!

March 05, 2020

Left my car for an overnight service in September. When I came back to pick it up. KIA had closed early so I could not get my keys to get my car. The two salesmen that were standing outside said they could n More

by ldehart.78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, Jim Galuzka
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