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Greenway Kia of Rivergate - Service Center
Madison, TN
164 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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164 Reviews of Greenway Kia of Rivergate - Service Center
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March 04, 2021
The service crew are very professional. In addition they committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees More
by Butch.prather
Employees Worked With
Other Employees :
So sorry I just can’t remember the young ladies name and the gentleman name. On duty 3-3-21 @ 12:30 pm.
March 02, 2021
Fast, convenient and extremely friendly! Thank you for always being helpful and available whenever I need anything done to my vehicle. I appreciate you all! always being helpful and available whenever I need anything done to my vehicle. I appreciate you all! More
by Sam T
Employees Worked With
Fallon
February 27, 2021
Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! More
by Taylor
Employees Worked With
February 11, 2021
They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodne They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodness. More
by mom1209
Employees Worked With
December 11, 2020
They were ok with the speed they took to repair my car under warranty. It was dropped off monday and they finished it thursday after noon. It was a hybrid fuse. I had to rent a car. Under warranty i wa under warranty. It was dropped off monday and they finished it thursday after noon. It was a hybrid fuse. I had to rent a car. Under warranty i was supposed to get it paid back, but kia motors said it is the dealers job to refund me. The dealer said it was kia motors. So as of right now, no one has refunded me my rental. More
by No rental refund
Employees Worked With
December 10, 2020
Service dept gentleman stated I needed a new battery to get serviced for a recall to be done. He never looked up my car in the system to verify if the engine light was due to the recall while I was standin get serviced for a recall to be done. He never looked up my car in the system to verify if the engine light was due to the recall while I was standing there. He wanted to sell me a new battery and asked if I wanted to pay for a diagnostic test after I showed him my recall letter from Kia stating the recall check and repair was free of charge. I found that to be odd with my engine light being on due to recall. I went to Advance Auto Parts afterwards to run a battery check test and the mechanic showed me that my battery life, alternator, and starter was great and didnt understand why I was told my battery was weak. Next day, I took my vehicle to Kia Hickory Hollow location and their service dept was more thorough in checking my recall while I was standing there, verified the problem, and took care of the issue. More
by deshonmoore
Employees Worked With
May 17, 2020
I rec'd great timely service for my visit. In a very short time I was informed of the issue. It was finshed quickly. Thx short time I was informed of the issue. It was finshed quickly. Thx More
by tigersem1954
Employees Worked With
May 14, 2020
They the best, ask for Dexter wen u want to purchase a vehicle! He always took care of me since I purchased my 2019 Kia Plus! Service Dept ladies are so sweet & answers all my questions etc. vehicle! He always took care of me since I purchased my 2019 Kia Plus! Service Dept ladies are so sweet & answers all my questions etc. More
by T. BOYD
Employees Worked With
March 13, 2020
Fallon, per usual is a superstar. The only difficulty I had was with the extremely rude lady (large black lady)in the parts department. Other than paying for my service, I will never purchase parts when o had was with the extremely rude lady (large black lady)in the parts department. Other than paying for my service, I will never purchase parts when or if she is around. She is one individual to certainly stay away from. Back to Service...still A+ More
by GLB
Employees Worked With
Fallon
March 10, 2020
Staff was friendly, informative and knowledge Will be Staff was friendly, informative and knowledge Will be going back Waiting area clean and friendly Completed in a timely manner showroom clean an Staff was friendly, informative and knowledge Will be going back Waiting area clean and friendly Completed in a timely manner showroom clean and friendly. WiFi accessible More
by sharon_shavers
Employees Worked With
