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Greenway Kia of Rivergate - Service Center
Madison, TN
157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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157 Reviews of Greenway Kia of Rivergate - Service Center
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April 13, 2021
Very poor customer service from young lady behind counter in service dept. NO communication skills, unable to add, subtract or multiply money during transaction process. Definitely wrong position for her lim in service dept. NO communication skills, unable to add, subtract or multiply money during transaction process. Definitely wrong position for her limited skills. More
by Junebug212000
Employees Worked With
April 12, 2021
Friendly staff clean waiting room came here before like it better than location closer to my home mainly because the staff is friendly thank you it better than location closer to my home mainly because the staff is friendly thank you More
by felicia.hasting
Employees Worked With
March 26, 2021
We have been customers of Greenway Kia for 7 yrs now and have always received excellent service. I would recommend them to anybody in town have always received excellent service. I would recommend them to anybody in town More
by taressa1967
Employees Worked With
March 04, 2021
The service crew are very professional. In addition they committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees More
by Butch.prather
Employees Worked With
Other Employees :
So sorry I just can’t remember the young ladies name and the gentleman name. On duty 3-3-21 @ 12:30 pm.
March 02, 2021
Fast, convenient and extremely friendly! Thank you for always being helpful and available whenever I need anything done to my vehicle. I appreciate you all! always being helpful and available whenever I need anything done to my vehicle. I appreciate you all! More
by Sam T
Employees Worked With
Fallon
February 27, 2021
Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! More
by Taylor
Employees Worked With
February 11, 2021
They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodne They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodness. More
by mom1209
Employees Worked With
December 11, 2020
They were ok with the speed they took to repair my car under warranty. It was dropped off monday and they finished it thursday after noon. It was a hybrid fuse. I had to rent a car. Under warranty i wa under warranty. It was dropped off monday and they finished it thursday after noon. It was a hybrid fuse. I had to rent a car. Under warranty i was supposed to get it paid back, but kia motors said it is the dealers job to refund me. The dealer said it was kia motors. So as of right now, no one has refunded me my rental. More
by No rental refund
Employees Worked With
December 10, 2020
Service dept gentleman stated I needed a new battery to get serviced for a recall to be done. He never looked up my car in the system to verify if the engine light was due to the recall while I was standin get serviced for a recall to be done. He never looked up my car in the system to verify if the engine light was due to the recall while I was standing there. He wanted to sell me a new battery and asked if I wanted to pay for a diagnostic test after I showed him my recall letter from Kia stating the recall check and repair was free of charge. I found that to be odd with my engine light being on due to recall. I went to Advance Auto Parts afterwards to run a battery check test and the mechanic showed me that my battery life, alternator, and starter was great and didnt understand why I was told my battery was weak. Next day, I took my vehicle to Kia Hickory Hollow location and their service dept was more thorough in checking my recall while I was standing there, verified the problem, and took care of the issue. More
by deshonmoore
Employees Worked With
May 17, 2020
I rec'd great timely service for my visit. In a very short time I was informed of the issue. It was finshed quickly. Thx short time I was informed of the issue. It was finshed quickly. Thx More
by tigersem1954
Employees Worked With
