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Greenway Kia of Rivergate - Service Center
Madison, TN
164 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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164 Reviews of Greenway Kia of Rivergate - Service Center
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May 19, 2022
Haley, Customer Service Rep, is so personable and very professional with a smile that is very welcoming. Oil change and service inspection didn't take too long which I definitely appreciated. professional with a smile that is very welcoming. Oil change and service inspection didn't take too long which I definitely appreciated. More
by Linda
Employees Worked With
Haley
May 06, 2022
Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht down. Thanks, Donald Weidknecht More
by Dweidknecht
Employees Worked With
March 30, 2022
Very good customer services, l love the in environment. Fast services and the employees are very friendly.Thanks for everything. Fast services and the employees are very friendly.Thanks for everything. More
by Pearline Black
Employees Worked With
March 26, 2022
Satisfied with the service today. The customer service was good also. Thank-you very much! The customer service was good also. Thank-you very much! More
by Wilgeen
Employees Worked With
March 22, 2022
Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. More
by pbradford72
Employees Worked With
March 02, 2022
I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely mann Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!! More
by Sam244
Employees Worked With
February 11, 2022
Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated excellent service and attention . Staff ‘s patience is appreciated More
by rjackman4
Employees Worked With
February 05, 2022
Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates! fixed while I waited! I give them an A+++ and will definitely be back for the updates! More
by Sylviabhire
Employees Worked With
January 27, 2022
2021- Took my 2014 Sorento in to schedule engine replacement, since it was part of the massive national recall on certain defective engines. After 2 weeks, I call to see if it's done yet, and the gu replacement, since it was part of the massive national recall on certain defective engines. After 2 weeks, I call to see if it's done yet, and the guy finally returns to the phone and says"are you sure you brought it here"?. Duh ya. Then a sassy older woman gets on the phone to tell me it ISN'T on the recall list, and suggests it was my fault that the engine seized driving down the interstate. (This is a favorite tactic of theirs to get out of doing what theyre supposed to do.) I had the vehicle towed to a Kia dealership out of state, and they happily replaced the engine for free, as per the Kia Company's guidelines. (They confirmed that it WAS recalled). After it was fixed by the Kentucky dealer, I sold it ASAP and bought a good vehicle, a Toyoya! More
by Diyuquag
Employees Worked With
None
January 24, 2022
Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle. More
by lisaspegonia
