Greenway Kia of Rivergate - Service Center

was very satified with service and all personel were very curtious and very helpful. Time taken to do service was very good. So I was very pleased as to how fast I got in and got out. curtious and very helpful. Time taken to do service was very good. So I was very pleased as to how fast I got in and got out. More

After a bit or headache and worrying about getting to work a Mr. Thrasher has got us taken care of and with our vehicle being int he shop for the next week he has taken care of us. Thank you Mr. Thrashe work a Mr. Thrasher has got us taken care of and with our vehicle being int he shop for the next week he has taken care of us. Thank you Mr. Thrasher. More

Had 6,000 mile check up, no problems, enjoy having oil change and tire rotation done. Clean and fast work and fair price. Will always return for future service. change and tire rotation done. Clean and fast work and fair price. Will always return for future service. More

I have been to the KIA Rivergate Dealership for service on my new car twice now (oil change and tire rotation) and I can not express enough what a superb job Robert Sharp and his team have done. They care on my new car twice now (oil change and tire rotation) and I can not express enough what a superb job Robert Sharp and his team have done. They care about what they are doing and the people they are serving and they take great pride in what they do. The service I received is outstanding and the timeline he gave as to the completion of the work was right on target! I won't ever take my 2011 KIA Forte any where else to be serviced for any reason. Robert Sharp has an outstanding personality and makes you feel that you are a real person and not just another car coming in for service. Thank you Robert for all that you do!!! More

Bought a Q-certified 2005 Mercury on Aug 13. Its headlights died Sept 3. I brought it in, and was told it needed a new lighting Module that I'd have to pay $500 for. On 9/8 I called Mr. Avery and sa headlights died Sept 3. I brought it in, and was told it needed a new lighting Module that I'd have to pay $500 for. On 9/8 I called Mr. Avery and said I expected working headlights, planned to wirte the Chamber of Commerce about my experience with him, and invited him to provide a functioning part at no cost. He said he needed to talk to his boss. I called back on 9/10, and he had no word. At close of business 9/12, still no word. I bought this "$500" part, with a lifetime warranty, priority shipping included, for $190. Avery's business card reads "I can help!!!" I guess he uses a dictionary I don't. More

Robert is very courteous and friendly. He goes that extra step to make sure the customer is satisfied with the vehicle and the services provided. step to make sure the customer is satisfied with the vehicle and the services provided. More

We are very satisfied. We were in the Madison,TN area & stopped in the KIA dealership to have our first 3,000 mile checkup & oil change. The registration was very fast & the waiting room was very comfor & stopped in the KIA dealership to have our first 3,000 mile checkup & oil change. The registration was very fast & the waiting room was very comfortable. The service man said it would be about 30 to 40 minutes & we were done & ready to go in 25 minutes... absolute best experience for an oil change ever!!! Thanks, Bob More

Robert diagnosed the problem quickly and accurately,a faulty senser. Also an oil change was needed at this time. The waiting time estimate was correct and the bill was accurate. Robert is friendly and a faulty senser. Also an oil change was needed at this time. The waiting time estimate was correct and the bill was accurate. Robert is friendly and atuned to customer expectations. Jon Zeiller More

I bought a used 08 Amani from an individual. The Amanti is still under factory warranty, so I took it to Rivergate to meet the service manager and have an oil change performed. They treated me like I had is still under factory warranty, so I took it to Rivergate to meet the service manager and have an oil change performed. They treated me like I had purchased a new vehicle from their dealership. I have been back for some warranty work and they have continued to extend to me excellent customer service. Thanks Robert and Jason. More

Unfortunately we weren't able to purchase my black 2007 Optima LX from Carnival Kia of Rivergate, but we have been fortunate enough to have it serviced there!! From the day we got it, they are they only on Optima LX from Carnival Kia of Rivergate, but we have been fortunate enough to have it serviced there!! From the day we got it, they are they only ones that have serviced it. We take it in for all oil changes and warranty services. They have always been courteous, friendly and knowledgeable. We will always take our Kia to be serviced at their Dealership....it's all about trust. I know they will treat my car like it belongs to them. People ask me all the time if I like my Kia....I tell them I LOVE my Kia. They should go to Carnival Kia and test drive one, they'll see what I'm talking about. :-) More