Greenway Kia of Rivergate - Service Center

Everyone I dealt with was extremely helpful. Kimberly at the service desk was very nice and very helpful, a real credit to the entire staff. The technician that actually serviced my car, Brian, was really g the service desk was very nice and very helpful, a real credit to the entire staff. The technician that actually serviced my car, Brian, was really great too. I came in believing that the shifter cable on my 2006 Optima had broken and figured I was l looking at at least a $200 repair. It turned out that the bolt had come loose and was lost. He replaced the bolt. I was ready to go in no time and the repair only cost me $60. I was pleasantly surprised to find such an honest and friendly mechanic. He even gave me an estimate on another, less pressing repair, that I need to have taken care of. Unfortunately, I live out of town or I would make it a practice to come to the Universal Kia dealership for service for every bit of maintenance my car needs. It truly was the easiest and most hassle free experience I've EVER had at any service center or garage. Thank you. More

My appointment for my scheduled maintenance was 9:00 am, and I swear they were waiting for me when I pulled up! I had other things I wanted them to check out beside the scheduled maintenance. As it turned o and I swear they were waiting for me when I pulled up! I had other things I wanted them to check out beside the scheduled maintenance. As it turned out, it was operator errors (me!), but they patiently explained all my concerns away, and actually made me feel quite capable! This is my second Kia, and all the rest of my cars will all be Kias. I love my Forte, and I love my dealership! More

Respect, Dignity, no pressure, and courteous. These 4 words gives a description of your company. I never had a better buying experience with a salesperson like Marcus. words gives a description of your company. I never had a better buying experience with a salesperson like Marcus. More

Idont remeber the ladys name that did my paper work. She was freindly and very pleasant to deal with .She went out of her way to get me some answers on a couple questions I had on parts.I was very pleased w was freindly and very pleasant to deal with .She went out of her way to get me some answers on a couple questions I had on parts.I was very pleased withher More

The staff was very friendly and professional. The service was completed in a timely manner and the price was right! I was early for my appointment but was still taken care of in a professional manner service was completed in a timely manner and the price was right! I was early for my appointment but was still taken care of in a professional manner. More

was very satified with service and all personel were very curtious and very helpful. Time taken to do service was very good. So I was very pleased as to how fast I got in and got out. curtious and very helpful. Time taken to do service was very good. So I was very pleased as to how fast I got in and got out. More

After a bit or headache and worrying about getting to work a Mr. Thrasher has got us taken care of and with our vehicle being int he shop for the next week he has taken care of us. Thank you Mr. Thrashe work a Mr. Thrasher has got us taken care of and with our vehicle being int he shop for the next week he has taken care of us. Thank you Mr. Thrasher. More

Had 6,000 mile check up, no problems, enjoy having oil change and tire rotation done. Clean and fast work and fair price. Will always return for future service. change and tire rotation done. Clean and fast work and fair price. Will always return for future service. More

I have been to the KIA Rivergate Dealership for service on my new car twice now (oil change and tire rotation) and I can not express enough what a superb job Robert Sharp and his team have done. They care on my new car twice now (oil change and tire rotation) and I can not express enough what a superb job Robert Sharp and his team have done. They care about what they are doing and the people they are serving and they take great pride in what they do. The service I received is outstanding and the timeline he gave as to the completion of the work was right on target! I won't ever take my 2011 KIA Forte any where else to be serviced for any reason. Robert Sharp has an outstanding personality and makes you feel that you are a real person and not just another car coming in for service. Thank you Robert for all that you do!!! More

Bought a Q-certified 2005 Mercury on Aug 13. Its headlights died Sept 3. I brought it in, and was told it needed a new lighting Module that I'd have to pay $500 for. On 9/8 I called Mr. Avery and sa headlights died Sept 3. I brought it in, and was told it needed a new lighting Module that I'd have to pay $500 for. On 9/8 I called Mr. Avery and said I expected working headlights, planned to wirte the Chamber of Commerce about my experience with him, and invited him to provide a functioning part at no cost. He said he needed to talk to his boss. I called back on 9/10, and he had no word. At close of business 9/12, still no word. I bought this "$500" part, with a lifetime warranty, priority shipping included, for $190. Avery's business card reads "I can help!!!" I guess he uses a dictionary I don't. More