Greenway Kia of Rivergate - Service Center

Service I came in to have my new Kia Optima serviced. They fixed everything but my headlight. I am not happy about that but we will see where that goes. I I came in to have my new Kia Optima serviced. They fixed everything but my headlight. I am not happy about that but we will see where that goes. I love my Kia so far and they were great in the service department. More

It cant get any better than this. I and my son have received nothing but the best treatment since purchasing our vehicles at Universal Kia everybody have just fantastic. I have been t I and my son have received nothing but the best treatment since purchasing our vehicles at Universal Kia everybody have just fantastic. I have been to a lot service departments but never one as great as yours. Keep up the great work. I can was call Ulysses for anything and when my wife decides to buy I will be seeing him again. More

Got in Fast to prepare for a trip. I was able to get in and have my 2014 Sorento's oil changed, tires rotated, and fully inspected in preparation for a 3, 000 mile trip. I got in quick I was able to get in and have my 2014 Sorento's oil changed, tires rotated, and fully inspected in preparation for a 3, 000 mile trip. I got in quickly and it took 1.5 hours including the installation of air filters for the engine and cabin which were not on my list to get done. The tech checked them out and showed me how bad they were. This was really appreciated since my wife suffers from allergies. I had a maintenance plan as part of my original car purchase from another state. Kim Singer worked with me to get all of the arrangements made to ensure I received the appropriate credit. More

Long wait, simple service Two hours for an oil change! Had an appointment time! The staff were all called in for a meeting during service hours which put all services off sched Two hours for an oil change! Had an appointment time! The staff were all called in for a meeting during service hours which put all services off schedule. The waiting area was very clean. They offered complimentary donuts, coffee, and water. There is a tv and charging station for devices to provide entertainment. Overall I'll choose to go elsewhere because of the long wait and the apathetic attitude. More

A Pleasant Experience people are always pleasant.T hey explain everything that needs to get fixed and how much it will cost you without putting any pressure on you to fix i people are always pleasant.T hey explain everything that needs to get fixed and how much it will cost you without putting any pressure on you to fix it then.You are treated like a person not a number . More

oil change Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know ne Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know needed appointment so they took my car anyways....didn't take long at all...and this is my first time buying a kia and I love mine...thanks so much More

Getting ready for trip -- Great service made us confident to get on the road for our trip -- was very nice he is from ny and we were headed there Great service made us confident to get on the road for our trip -- was very nice he is from ny and we were headed there More

First visit to service area. A great place to buy your next car, very laid back atmosphere. My only complain is the entrance to the service area is very congested. A great place to buy your next car, very laid back atmosphere. My only complain is the entrance to the service area is very congested. More

Courteous service From booking an appointment to the service attendant and paying, each person that helped was courteous and professional. I didn't feel pressured into From booking an appointment to the service attendant and paying, each person that helped was courteous and professional. I didn't feel pressured into getting work done and I felt informed of what was wrong with my car along the way. Bolts were stripped and they showed me. My brake pads were low and they brought them into the lobby to show me rather than just tell me. Great experience! While I waited I also looked at some cars. I didn't feel pressured to buy, was given a trade-in-value for my car and all the folks on that side of the dealership were also great. More

Easy and Fast Tire Repair It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay wh It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay when I got there. Very friendly staff and very sweet man named Mac that fixed my tire. More