Greenway Kia of Rivergate - Service Center

First visit to service area. A great place to buy your next car, very laid back atmosphere. My only complain is the entrance to the service area is very congested. A great place to buy your next car, very laid back atmosphere. My only complain is the entrance to the service area is very congested. More

Courteous service From booking an appointment to the service attendant and paying, each person that helped was courteous and professional. I didn't feel pressured into From booking an appointment to the service attendant and paying, each person that helped was courteous and professional. I didn't feel pressured into getting work done and I felt informed of what was wrong with my car along the way. Bolts were stripped and they showed me. My brake pads were low and they brought them into the lobby to show me rather than just tell me. Great experience! While I waited I also looked at some cars. I didn't feel pressured to buy, was given a trade-in-value for my car and all the folks on that side of the dealership were also great. More

Easy and Fast Tire Repair It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay wh It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay when I got there. Very friendly staff and very sweet man named Mac that fixed my tire. More

Informarive experience Kia always has my car service done in a timely manner. Friendly, courteous and provides me with information that helps me feel in tune with my car and Kia always has my car service done in a timely manner. Friendly, courteous and provides me with information that helps me feel in tune with my car and and things to look for to for preventative care More

I felt I was wrll taken care of during visit I loved that all my questions were answered. I felt well taken care of during my visit. I had all four of my kids and was directed to the muffins and I loved that all my questions were answered. I felt well taken care of during my visit. I had all four of my kids and was directed to the muffins and water during our wait. We had updates on my van so we knew what was going on. I had full confidence that my van was getting the best care possible. Thank you for the caring staff More

Service Car The service I receive on my 2015 Kia Forte is always excellent. The staff is very professional and friendly. My salesperson, Virgil Avery was assisti The service I receive on my 2015 Kia Forte is always excellent. The staff is very professional and friendly. My salesperson, Virgil Avery was assisting another client, he made a point to acknowledge me and ask how my car is performing. The whole team is great!!! More

It was time for my maintenance/oil change for my Kia. Amber Davidson assisted me in getting the appointment time I wanted so I could get to work on time. Amber is very friendly, helpful, courteous, and Amber Davidson assisted me in getting the appointment time I wanted so I could get to work on time. Amber is very friendly, helpful, courteous, and attentive. She listened to my needs and made sure they were met. I know when I go to Universal Kia Rivergate the whole service team will take good care of me and my vehicle because they put their customers FIRST!! More

the woman that greets u and writes up the work order helped me out a lot. she is very friendly and helpful and I will be back for all of my service work on my Kia SOUL for now on helped me out a lot. she is very friendly and helpful and I will be back for all of my service work on my Kia SOUL for now on More

Everyone I dealt with was extremely helpful. Kimberly at the service desk was very nice and very helpful, a real credit to the entire staff. The technician that actually serviced my car, Brian, was really g the service desk was very nice and very helpful, a real credit to the entire staff. The technician that actually serviced my car, Brian, was really great too. I came in believing that the shifter cable on my 2006 Optima had broken and figured I was l looking at at least a $200 repair. It turned out that the bolt had come loose and was lost. He replaced the bolt. I was ready to go in no time and the repair only cost me $60. I was pleasantly surprised to find such an honest and friendly mechanic. He even gave me an estimate on another, less pressing repair, that I need to have taken care of. Unfortunately, I live out of town or I would make it a practice to come to the Universal Kia dealership for service for every bit of maintenance my car needs. It truly was the easiest and most hassle free experience I've EVER had at any service center or garage. Thank you. More

My appointment for my scheduled maintenance was 9:00 am, and I swear they were waiting for me when I pulled up! I had other things I wanted them to check out beside the scheduled maintenance. As it turned o and I swear they were waiting for me when I pulled up! I had other things I wanted them to check out beside the scheduled maintenance. As it turned out, it was operator errors (me!), but they patiently explained all my concerns away, and actually made me feel quite capable! This is my second Kia, and all the rest of my cars will all be Kias. I love my Forte, and I love my dealership! More