Greenway Kia of Rivergate - Service Center

oil change Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know ne Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know needed appointment so they took my car anyways....didn't take long at all...and this is my first time buying a kia and I love mine...thanks so much More

Getting ready for trip -- Great service made us confident to get on the road for our trip -- was very nice he is from ny and we were headed there Great service made us confident to get on the road for our trip -- was very nice he is from ny and we were headed there More

First visit to service area. A great place to buy your next car, very laid back atmosphere. My only complain is the entrance to the service area is very congested. A great place to buy your next car, very laid back atmosphere. My only complain is the entrance to the service area is very congested. More

Courteous service From booking an appointment to the service attendant and paying, each person that helped was courteous and professional. I didn't feel pressured into From booking an appointment to the service attendant and paying, each person that helped was courteous and professional. I didn't feel pressured into getting work done and I felt informed of what was wrong with my car along the way. Bolts were stripped and they showed me. My brake pads were low and they brought them into the lobby to show me rather than just tell me. Great experience! While I waited I also looked at some cars. I didn't feel pressured to buy, was given a trade-in-value for my car and all the folks on that side of the dealership were also great. More

Easy and Fast Tire Repair It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay wh It was quick and easy to schedule and it not take that much time in my day. It also was not super expensive and I knew the price I was going to pay when I got there. Very friendly staff and very sweet man named Mac that fixed my tire. More

Informarive experience Kia always has my car service done in a timely manner. Friendly, courteous and provides me with information that helps me feel in tune with my car and Kia always has my car service done in a timely manner. Friendly, courteous and provides me with information that helps me feel in tune with my car and and things to look for to for preventative care More

I felt I was wrll taken care of during visit I loved that all my questions were answered. I felt well taken care of during my visit. I had all four of my kids and was directed to the muffins and I loved that all my questions were answered. I felt well taken care of during my visit. I had all four of my kids and was directed to the muffins and water during our wait. We had updates on my van so we knew what was going on. I had full confidence that my van was getting the best care possible. Thank you for the caring staff More

Service Car The service I receive on my 2015 Kia Forte is always excellent. The staff is very professional and friendly. My salesperson, Virgil Avery was assisti The service I receive on my 2015 Kia Forte is always excellent. The staff is very professional and friendly. My salesperson, Virgil Avery was assisting another client, he made a point to acknowledge me and ask how my car is performing. The whole team is great!!! More

It was time for my maintenance/oil change for my Kia. Amber Davidson assisted me in getting the appointment time I wanted so I could get to work on time. Amber is very friendly, helpful, courteous, and Amber Davidson assisted me in getting the appointment time I wanted so I could get to work on time. Amber is very friendly, helpful, courteous, and attentive. She listened to my needs and made sure they were met. I know when I go to Universal Kia Rivergate the whole service team will take good care of me and my vehicle because they put their customers FIRST!! More

the woman that greets u and writes up the work order helped me out a lot. she is very friendly and helpful and I will be back for all of my service work on my Kia SOUL for now on helped me out a lot. she is very friendly and helpful and I will be back for all of my service work on my Kia SOUL for now on More