Greenway Kia of Rivergate - Service Center

Great customer service. They were backed up so I was there for 2;45 min for an oil change and cab filter replacement and it longer then I expected to wait with a appointment They were backed up so I was there for 2;45 min for an oil change and cab filter replacement and it longer then I expected to wait with a appointment but they offered a coupon for 20% off service which was appreciated. More

Awesome The best service departmenr in town. Would definitely recommend to everybody else. Awesome customer service friendly people and would definitely go ba The best service departmenr in town. Would definitely recommend to everybody else. Awesome customer service friendly people and would definitely go back again. Thank you More

Attentive to needs & concerns, very knowledgeable and prompt I had many things needing repair when bringing my Sportage in for an oil change and tire rotation. The service department immediately attended to my I had many things needing repair when bringing my Sportage in for an oil change and tire rotation. The service department immediately attended to my needs and concerns. They were polite with a smile and eager to assist. Although it took me three visits to have all issues taken care of, they were very patient and apologetic as the return visits were due to parts not available. I would highly recommend them to anyone needing service. I highly recommend the KIA autos to anyone interested in a reliable and trusting car. This is my second, and I have never had any major problems. Love My KIA! Vicky Porter More

David & the service team go above and beyond I have been using the Kia service department since I purchased my Sorento in 2014. David & the service team are excellent. My vehicle is always well t I have been using the Kia service department since I purchased my Sorento in 2014. David & the service team are excellent. My vehicle is always well taken care of. I highly recommend them. More

Third Service after purchase. . . Positives. Occasional E-mails not a daily barrage. No robo-phone calls. No arm twisting gut wrenching guilt inducing sales/service pitches. Negativ Positives. Occasional E-mails not a daily barrage. No robo-phone calls. No arm twisting gut wrenching guilt inducing sales/service pitches. Negatives: None to report. Kim Singer (Service Department) continues to be supported by a good professional team and she represents Universal KIA most proficiently. My wife and I continue to recommend Universal KIA to all who inquire about her 'beloved' SOUL!. Thank you again for the recurring pleasant experience. More

Repair service When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the dealership. I called repair to schedule an appointment and spoke with Mac in Service & Repair. He was super courteous and helpful. A couple of days later I took my car in for the repair. Mac greeted me and immediately wrote up a work order for the horn and inquired if the car needed any other service. The job was complete in just under an hour. It was a good experience for a car repair. I only dealt with Mac but everyone t here is courteous and helpful. More

Amazing Dealership, Sales Associates and Service Management We bought our Kia in 2010 and have never had one regret that we own this amazing vehicle. Kim Singer is absolutely amazing...great customer service We bought our Kia in 2010 and have never had one regret that we own this amazing vehicle. Kim Singer is absolutely amazing...great customer service and personal "hands on" experience. Love this dealership!!! More

Excellant Staff Universal KIA has been my dealership since 2008. The staff be they managers, sales or service, are always friendly and attentive to your needs. I have Universal KIA has been my dealership since 2008. The staff be they managers, sales or service, are always friendly and attentive to your needs. I have never left any of the dealerships unhappy. THANK YOU KIA!! More

Customer experiance!!! I bought my wife a 2015 Kia soul, We came in to the Rivergate location to get our 2nd oil change and was treated as if we had spent thousands of dolla I bought my wife a 2015 Kia soul, We came in to the Rivergate location to get our 2nd oil change and was treated as if we had spent thousands of dollars in service. The service was awesome!!! We will definitely be going back for future service. More