Greenway Kia of Rivergate - Service Center
Madison, TN
157 Reviews of Greenway Kia of Rivergate - Service Center
Service Arthur Williamson is the absolute best car salesman he is always friendly honest and very courteous to his customers Kim Singer in the service depart Arthur Williamson is the absolute best car salesman he is always friendly honest and very courteous to his customers Kim Singer in the service department is very friendly and courteous. More
Great Wonderful customer service and really help you understand what your paying for. They really care about helping you keep up with what nee services are Wonderful customer service and really help you understand what your paying for. They really care about helping you keep up with what nee services are avalible for your car. More
Salesperson I've dealt with Kia since 2003 and have loved every vehicle I've bought. Starting with the Rio, Sedona, Optima & now my 2016 Sorrento. Marcus is wond I've dealt with Kia since 2003 and have loved every vehicle I've bought. Starting with the Rio, Sedona, Optima & now my 2016 Sorrento. Marcus is wonderful. All the staff have always been so friendly & helpful. Can't leave out Jim either. No wonder KIA is rated #1. They have a #1 staff all the way around. THANK YOU KIA. More
Great customer service. They were backed up so I was there for 2;45 min for an oil change and cab filter replacement and it longer then I expected to wait with a appointment They were backed up so I was there for 2;45 min for an oil change and cab filter replacement and it longer then I expected to wait with a appointment but they offered a coupon for 20% off service which was appreciated. More
Awesome The best service departmenr in town. Would definitely recommend to everybody else. Awesome customer service friendly people and would definitely go ba The best service departmenr in town. Would definitely recommend to everybody else. Awesome customer service friendly people and would definitely go back again. Thank you More
Attentive to needs & concerns, very knowledgeable and prompt I had many things needing repair when bringing my Sportage in for an oil change and tire rotation. The service department immediately attended to my I had many things needing repair when bringing my Sportage in for an oil change and tire rotation. The service department immediately attended to my needs and concerns. They were polite with a smile and eager to assist. Although it took me three visits to have all issues taken care of, they were very patient and apologetic as the return visits were due to parts not available. I would highly recommend them to anyone needing service. I highly recommend the KIA autos to anyone interested in a reliable and trusting car. This is my second, and I have never had any major problems. Love My KIA! Vicky Porter More
David & the service team go above and beyond I have been using the Kia service department since I purchased my Sorento in 2014. David & the service team are excellent. My vehicle is always well t I have been using the Kia service department since I purchased my Sorento in 2014. David & the service team are excellent. My vehicle is always well taken care of. I highly recommend them. More
Awesome It keeps me coming back. I love coming in to the dealership to personally deal with Virgil, Thomas, Max,& Kim. They always make sure my needs are met It keeps me coming back. I love coming in to the dealership to personally deal with Virgil, Thomas, Max,& Kim. They always make sure my needs are met without a doubt. THUMBS UP CREW!!!! More
Third Service after purchase. . . Positives. Occasional E-mails not a daily barrage. No robo-phone calls. No arm twisting gut wrenching guilt inducing sales/service pitches. Negativ Positives. Occasional E-mails not a daily barrage. No robo-phone calls. No arm twisting gut wrenching guilt inducing sales/service pitches. Negatives: None to report. Kim Singer (Service Department) continues to be supported by a good professional team and she represents Universal KIA most proficiently. My wife and I continue to recommend Universal KIA to all who inquire about her 'beloved' SOUL!. Thank you again for the recurring pleasant experience. More
Repair service When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the dealership. I called repair to schedule an appointment and spoke with Mac in Service & Repair. He was super courteous and helpful. A couple of days later I took my car in for the repair. Mac greeted me and immediately wrote up a work order for the horn and inquired if the car needed any other service. The job was complete in just under an hour. It was a good experience for a car repair. I only dealt with Mac but everyone t here is courteous and helpful. More