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Greenway Kia of Rivergate - Service Center

Madison, TN

4.6
163 Reviews

163 Reviews of Greenway Kia of Rivergate - Service Center

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March 28, 2025

Good service and good communication and timing was good. Helped get me in and out More

by cdacunha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady at front desk
Mar 31, 2025 -

Greenway Kia of Rivergate responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia of Rivergate!

March 26, 2025

It was a completely different and positive experience I had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible More

by Teferi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Greenway Kia of Rivergate responded

Teferi, we're delighted to hear that your experience at Greenway Kia of Rivergate was positive and our team provided you with excellent service. We appreciate your feedback and are glad you chose us for your car needs!

March 24, 2025

Clean friendly staff free water great service department very helpful full vending machines nice music More

by denisestuckey1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulysses Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia of Rivergate responded

Denise, thank you for highlighting the clean environment and friendly staff at Greenway Kia of Rivergate! We're glad to hear that our service department was helpful, and we appreciate your feedback on the amenities. Looking forward to serving you again soon!

February 10, 2025

Great service! They are knowledgeable and friendly and always get me in and out quickly. More

by buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia of Rivergate responded

The entire team at Greenway Kia of Rivergate is so glad we earned your business. Thanks so much, Buck!

October 11, 2024

Dealership was not good about getting back to me when the part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking wh More

by Mark C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Greenway Kia of Rivergate responded

Mark, thank you for sharing your feedback with us. We're glad to hear that the work was completed on time at Greenway Kia of Rivergate, but we apologize for any communication issues and unexpected costs. We appreciate your input and will use it to improve our services moving forward!

October 03, 2024

Professional and friendly, Great service and clean. Diagnosed and explained my problem very well. Work was done and completed More

by gladys.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia of Rivergate responded

Gladys, thank you for the wonderful feedback! We're delighted to hear that our team at Greenway Kia of Rivergate provided professional and friendly service. If there's anything else we can do for you, just let us know!

September 14, 2024

The work was done and completed on time. The gentleman who waited on me was very friendly and respectful. More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another man. Can't remember his name.
Sep 16, 2024 -

Greenway Kia of Rivergate responded

Karen, we're glad to hear that our team at Greenway Kia of Rivergate provided timely and respectful service. Thanks for the positive feedback!

September 04, 2024

This dealership is friendly and efficient. They keep you informed and seem knowledgeable. They have been servicing my car for a year now and I’ve always been pleased. They will recommend thin More

by EFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Campbell, Melonie?
Sep 04, 2024 -

Greenway Kia of Rivergate responded

Thanks for sharing your experience! We're glad to hear that our team at Greenway Kia of Rivergate has been providing friendly and efficient service. We appreciate your trust in us over the past year, and we're happy you're loving your Kia!

August 23, 2024

Friendly efficient clean great service in and out fast service given and explained things well More

by jackiepate874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Greenway Kia of Rivergate responded

Jackie, your kind review warms our hearts! Thank you from the Greenway Kia of Rivergate Team.

May 31, 2024

Horrible. 2 hours and 40 monutes for an oil change. Also the techs keep leaving the bolts out from the undershield. I do.not recommend this dealership. More

by Rammstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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