Back

Greenway Kia of Rivergate - Service Center

Madison, TN

4.5
169 Reviews

169 Reviews of Greenway Kia of Rivergate - Service Center

Sort by
August 21, 2025

Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More

by annemaria1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Galuszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Greenway Kia of Rivergate responded

We’re grateful for your business and feedback, Anne. It was our pleasure to assist you at Greenway Kia of Rivergate and we hope to see you again down the road!

August 20, 2025

Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More

by hantayojj
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie is Great!
Aug 24, 2025 -

Greenway Kia of Rivergate responded

Thank you for being a loyal customer since 2011! We appreciate your support and can't wait to see you again at Greenway Kia of Rivergate. Safe travels!

July 24, 2025

have been with this dealership for the last 3 years and they have been great! More

by lexilaw.law3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
Jul 25, 2025 -

Greenway Kia of Rivergate responded

We are delighted to hear from you, Lexi. Thank you for the great review of Greenway Kia of Rivergate!

July 21, 2025

I had a recall type of issue that was taken care promptly. Very pleased with the service More

by b3b8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Greenway Kia of Rivergate responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia of Rivergate!

July 12, 2025

I enjoy coming to greenway Kia of Rivergate the people there are very nice and helpful. I will use them for my car need. More

by lareka_perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Greenway Kia of Rivergate responded

Lareka, thank you for sharing your five-star review of Greenway Kia of Rivergate! It was a pleasure to serve you and we hope to welcome you back again down the road. Safe travels!

June 15, 2025

Great experience with getting my car serviced last week at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. More

by Vlbenson925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Greenway Kia of Rivergate responded

We're delighted to hear about your positive service experience at Greenway Kia of Rivergate! It's great that our team could get you back on the road quickly and with a freshly washed car. Thanks for choosing us, and we look forward to serving you again!

April 18, 2025

Their service department sucks! !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phon More

by blscheetz5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Greenway Kia of Rivergate responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 28, 2025

Good service and good communication and timing was good. Helped get me in and out More

by cdacunha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady at front desk
Mar 31, 2025 -

Greenway Kia of Rivergate responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia of Rivergate!

March 26, 2025

It was a completely different and positive experience I had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible More

by Teferi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Greenway Kia of Rivergate responded

Teferi, we're delighted to hear that your experience at Greenway Kia of Rivergate was positive and our team provided you with excellent service. We appreciate your feedback and are glad you chose us for your car needs!

March 24, 2025

Clean friendly staff free water great service department very helpful full vending machines nice music More

by denisestuckey1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulysses Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia of Rivergate responded

Denise, thank you for highlighting the clean environment and friendly staff at Greenway Kia of Rivergate! We're glad to hear that our service department was helpful, and we appreciate your feedback on the amenities. Looking forward to serving you again soon!

1
...