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Greenway Kia of Rivergate
Madison, TN
486 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 170 service reviews
November 19, 2025
Service was quick; walk-ins welcome; staff was friendly and helpful; five-stars all around. and helpful; five-stars all around. More
by NT
Employees Worked With
August 21, 2025
Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More
by annemaria1108
August 20, 2025
Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More
by hantayojj
July 24, 2025
have been with this dealership for the last 3 years and they have been great! they have been great! More
by lexilaw.law3
July 21, 2025
I had a recall type of issue that was taken care promptly. Very pleased with the service promptly. Very pleased with the service More
by b3b8
Employees Worked With
July 12, 2025
I enjoy coming to greenway Kia of Rivergate the people there are very nice and helpful. I will use them for my car need. there are very nice and helpful. I will use them for my car need. More
by lareka_perkins
June 15, 2025
Great experience with getting my car serviced last week at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. More
by Vlbenson925
Employees Worked With
April 18, 2025
Their service department sucks! !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phon !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phone. More
by blscheetz5
Employees Worked With
March 26, 2025
It was a completely different and positive experience I had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible experience & poor customer services that I have encountered when I have visited Greenway Kia of Hickory Hollow several times. Employees of Greenway Kia of Rivergate surprisingly I found them to be very helpful, knowledgeable about their work, and more importantly very professional!!!:) I am so glad I came to this particular location instead of going to the same xxxxty Greenway Kia of Hickory Hollow place as I used to do whenever I need to get my car checked. Thank you Greenway Kia of Rivergate 🙏🏾 More
by Teferi
Employees Worked With
