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Greenway Kia of Rivergate

Madison, TN

4.2
468 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
Contact Dealership

1536 Gallatin Pike North

Madison, TN

37115

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Showing 468 reviews

May 09, 2022

Dwayne and the crew made the buying experience easy and enjoyable. I love my new car! More

by Weldonh9772
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Greenway Kia of Rivergate responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Dwayne and the Greenway Kia of Rivergate team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 06, 2022

Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht More

by Dweidknecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Greenway Kia of Rivergate responded

We're glad we could help, Donald! Thanks for the stellar review and for trusting Greenway Kia of Rivergate with the job!

April 22, 2022

Salesperson was nice but 45 minutes late for our scheduled appointment time. Finance was easy because it was mostly electronic however I found a $835 charge for “Lux care”that I wasn’t told about. More

by Mbowes2002
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Virgil Avery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba in finance
April 22, 2022

Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair. More

by Jjharvey3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh (Service Manager)
Apr 22, 2022 -

Greenway Kia of Rivergate responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Josh. Drive safely, and we hope to see you back again at Greenway Kia of Rivergate!

April 08, 2022

Fast,knowledgeable and very efficient customer service from the service department to the sales team'. More

by Wonderwendyrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Apr 08, 2022 -

Greenway Kia of Rivergate responded

This is the kind of feedback that lets us know we're doing a fantastic job. Thank you for taking the time to let us know how happy you are with the entire team here at Greenway Kia of Rivergate!

March 30, 2022

Very good customer services, l love the in environment. Fast services and the employees are very friendly.Thanks for everything. More

by Pearline Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Greenway Kia of Rivergate responded

Hi Pearline - Thank you for supporting Greenway Kia of Rivergate with your five-star review! We are proud to have you as a happy customer. Until next time!

March 26, 2022

Satisfied with the service today. The customer service was good also. Thank-you very much! More

by Wilgeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Greenway Kia of Rivergate responded

It was our pleasure to assist you! Thank you for choosing Greenway Kia of Rivergate and for stopping by to share your experience. We hope to welcome you back again down the road!

March 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. More

by pbradford72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Greenway Kia of Rivergate responded

Thank you for the five-star review! We are happy to hear you enjoyed your service visit at Greenway Kia of Rivergate. See you next time!

March 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles. More

by 2022 Forte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredrick Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Greenway Kia of Rivergate responded

Helpful, informative, and accommodating is how we want to be! Thanks for the tremendous review, and congratulations on your new 2022 Kia Forte! We hope you love it for years to come.

March 07, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend! More

by justincarroll982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Charlie
Mar 07, 2022 -

Greenway Kia of Rivergate responded

Justin - Thank you for recommending Greenway Kia of Rivergate! We are very glad to know that you had a positive experience working with our team. Congratulations on your new ride!

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