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Greenway Kia of Rivergate
Madison, TN
465 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 465 reviews
April 22, 2022
Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair. More
by Jjharvey3
April 08, 2022
Fast,knowledgeable and very efficient customer service from the service department to the sales team'. from the service department to the sales team'. More
by Wonderwendyrn
March 30, 2022
Very good customer services, l love the in environment. Fast services and the employees are very friendly.Thanks for everything. Fast services and the employees are very friendly.Thanks for everything. More
by Pearline Black
Employees Worked With
March 26, 2022
Satisfied with the service today. The customer service was good also. Thank-you very much! The customer service was good also. Thank-you very much! More
by Wilgeen
Employees Worked With
March 22, 2022
Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia. More
by pbradford72
Employees Worked With
March 14, 2022
Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles. Very helpful, informative and willing to negotiate on their vehicles. More
by 2022 Forte
Employees Worked With
March 02, 2022
I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely mann Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!! More
by Sam244
Employees Worked With
February 12, 2022
They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it w vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on More
by KellyP
February 11, 2022
Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated excellent service and attention . Staff ‘s patience is appreciated More
by rjackman4
Employees Worked With
