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Greenway Kia of Rivergate
Madison, TN
465 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 465 reviews
July 20, 2022
Terrible experience. Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a warranty-covered repair. Nothing happens. They are friendly. But that's about it. If my car wasn't under warranty, I would never step foot in that place again. More
by william
Employees Worked With
July 01, 2022
Very helpful. Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service departmen Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service department. I will be back. Keep sending the coupons. Every bit helps. More
by alliswellps23
June 29, 2022
I am very pleased with the service at Greenway Kia of Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination. Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination. More
by sweetartladie
June 26, 2022
The process was very smooth and they are transparent with all the details. I have 2 vehicles from this dealership, and will continue to do business with them. 5 stars! all the details. I have 2 vehicles from this dealership, and will continue to do business with them. 5 stars! More
by Cipsen3417
June 15, 2022
Service department was prompt, knowledgeable and helpful. Process to setup appt was quick and easy. Process to setup appt was quick and easy. More
by 2022 Forte
Employees Worked With
May 19, 2022
Haley, Customer Service Rep, is so personable and very professional with a smile that is very welcoming. Oil change and service inspection didn't take too long which I definitely appreciated. professional with a smile that is very welcoming. Oil change and service inspection didn't take too long which I definitely appreciated. More
by Linda
Employees Worked With
Haley
May 09, 2022
Dwayne and the crew made the buying experience easy and enjoyable. I love my new car! enjoyable. I love my new car! More
by Weldonh9772
Employees Worked With
May 06, 2022
Fixed problem with rear widows being able to roll up and down. Thanks, Donald Weidknecht down. Thanks, Donald Weidknecht More
by Dweidknecht
Employees Worked With
April 22, 2022
Salesperson was nice but 45 minutes late for our scheduled appointment time. Finance was easy because it was mostly electronic however I found a $835 charge for “Lux care”that I wasn’t told about. scheduled appointment time. Finance was easy because it was mostly electronic however I found a $835 charge for “Lux care”that I wasn’t told about. I called the dealership to find out what it was and was told it was an exterior protectant and they add it to every car they sell. This lux care charge is not included in the price of the vehicle and should be optional and explained during the financing process. More
by Mbowes2002
