
Greenway Kia of Rivergate
Madison, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had excellent service with friendly workers. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area. More
Doing awesome works keep up the great work! ! Thank you for taking care of us 👍 ! Thank you for taking care of us 👍 More
They take care of my vehicle issues with good service each time I am there. The young lady in the office where you go to pay was really nice each time I am there. The young lady in the office where you go to pay was really nice More
We had excellent service, fair prices, and felt at home with this dealership. We will be buying future cars here for sure. with this dealership. We will be buying future cars here for sure. More
They have always done a good job. But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a different dealer next time. More
I really didn’t have a good experience with this dealership. I purchased a 2016 Kia Sorento on 12/23/2022 0 down payment , I drove off the lot and didn’t have the car for 24Hrs , on 12/24/2022 the c dealership. I purchased a 2016 Kia Sorento on 12/23/2022 0 down payment , I drove off the lot and didn’t have the car for 24Hrs , on 12/24/2022 the car was smoking I reached out to the dealership and let them know what took place was told to bring the car in that following Monday to get looked at by service, not even 10 minutes later after speaking with Kia the car catches on fire while I am driving with my two small children in the car , Thank God we were not hurt. I reached back out to the dealership to let them know what took place and was told to file a claim with my insurance company which I did but the claim was later dropped due to Kia taking full responsibility for the car . I was told to come back in so I can be assisted with getting a new car , I came back in a few days later just to have my time wasted . Management was not on the same page , I was told that I could get a better car than what was offered to me before but every car I was offered was either already sold or I was told is out of my price range. I sat in the dealership for three hours with both of my children, took a Uber to get to Kia just to leave once again without a car. No compassion, no one reached back out to me to even follow up regarding that last visit. I honestly thought the customer service would have been better due to the circumstance of what took place prior but it wasn’t . More
The service department has always been so friendly and fast! I forgot the gentleman’s name that helped me on 1/2 but he was very kind and Maggie is always very helpful. fast! I forgot the gentleman’s name that helped me on 1/2 but he was very kind and Maggie is always very helpful. More
I’m on my 2nd KIA from Greenway KIA Rivergate. Great sales people (ask for Virgil) maintanance staff and all in between! This is my family’s dealership Great sales people (ask for Virgil) maintanance staff and all in between! This is my family’s dealership More
I have always had good service when I come here. This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly and had a faster turn around than originally told. As I live alone and had some up and coming medical appointments, getting my car back faster than anticipated me very happy. More