
Greenway Kia of Rivergate
Madison, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Went to the dealership just to look at the inventory. We were greeted promptly and left alone, per our request, until we requested assistance. Everyone was eager to please and negotiated a great price. They were greeted promptly and left alone, per our request, until we requested assistance. Everyone was eager to please and negotiated a great price. They also went the extra mile when we had to resolve a title issue with our trade-in. We are extremely pleased with the customer service we received. And a special thanks to Kay. More
Mr. Butler was very professional. He did not pressure us and was very patient and willing to help with any question or concern we had. He expressed to us that he loved being a car salesman and his love for and was very patient and willing to help with any question or concern we had. He expressed to us that he loved being a car salesman and his love for the job was shown in his actions. It has been several years since we purchased a car. I was thinking it was going to be a trying experience, but it was a far better experience than I could have imagined. I know it was because of Mr. Butler's attitude. More
I had a great experience with Dallas at the Carnival Kia of Rivergate! He was extremely personable & pleasant! He knew I was on a time limit and was very prompt in getting me taken care of and on my way! He of Rivergate! He was extremely personable & pleasant! He knew I was on a time limit and was very prompt in getting me taken care of and on my way! He acted very professionally and didn't "play the game" with me, knowing I didn't have the time for it. He was very thorough in explaining everything step by step and I would highly recommend this dealership, as well as Mr Howell to anyone!! I only rated PRICE as a 4 because I think I could've gotten a better overall selling price but didn't think to haggle! I was getting everything I asked for so haggling wasn't even a thought at the time! Thanks again Dallas for a great shopping experience!! More
Dallas was very interested in my wants and concerns. I felt that he was very professional and informative about the vehicle. He was very easy to talk to and not at anytime did I feel pressured, he made th felt that he was very professional and informative about the vehicle. He was very easy to talk to and not at anytime did I feel pressured, he made the purchase easy. He is awesome! I would recommend Kia to anyone. More
Great customer service from a great saleman! Thanks for making the purchase of my new vehicle a pleasure. Love the vehicle and love the small amount of time it took to process all the paperwork even though making the purchase of my new vehicle a pleasure. Love the vehicle and love the small amount of time it took to process all the paperwork even though your internet server went down when I was ready to purchase the vehicle. Very happy! Will do work with you again & will refer you to family and friends looking for vehicles! More
Scott was very helpful and tried very hard to find us the vehicle we wanted. We called seeking a Soul with a manual transmission, but when he could not locate a Soul with a manual transmission anywhere in t vehicle we wanted. We called seeking a Soul with a manual transmission, but when he could not locate a Soul with a manual transmission anywhere in the region, he called us back and explained other options and gave us information on the tap shifter automatic transmission for us to consider. Upon arrival at the lot, he allowed us to look at the vehicles and make our decision without hovering. He also made sure all details were to our satisifaction prior to our purchase. He was extremely friendly and knowledgeable and answered our questions throughly. Love my SOUL! More
Ulysses called me about a used SUV that had just come in. I went in to drive it. I like the vehicle but because it was used, it did not have the 10 year warranty that I wanted. But Ulysses did not give I went in to drive it. I like the vehicle but because it was used, it did not have the 10 year warranty that I wanted. But Ulysses did not give up. He took me to the extra lot that you have to show me a new one that he thought I would like. It was not there but the one I finally bought was there. I really like it. Ulysses was great to work with. He is a real asset to your dealership. He just doesn't give up. The price was more than I really want to pay and I think my friends think I could have gotten a better price with better negotiating skills. But all in all, I have a very good experience and I would recommend your dealership. More
I gave this rating because before i ever came onto the lot I felt at home. Ulysses treated me like I was family and his boss and Charles did the same. I am excited about my new relationship with Kia an lot I felt at home. Ulysses treated me like I was family and his boss and Charles did the same. I am excited about my new relationship with Kia and with this particular dealership! Thanks KIA! More