Greenway Kia of Rivergate

Good experience with the sales person, Amber. She was not pushy but provided the info needed for us to consider the purchase of the car. Prices were good but expected a little better per the TV advertis not pushy but provided the info needed for us to consider the purchase of the car. Prices were good but expected a little better per the TV advertisements. Staff was friendly. It took a little while to get through the whole process. More

This was one of the best car buying experiences we've had. Amber (our sales person) was very helpful and knowledgeable, we highly recommend her. When it came time to make the purchase, Amber and Jim mad had. Amber (our sales person) was very helpful and knowledgeable, we highly recommend her. When it came time to make the purchase, Amber and Jim made the process painless by getting right down to business . . . no hours of haggling,going back and forth and pulling out your hair at this dealership. We felt we got a fair price and very safe and reliable car for our teenager. Thank you Carnival Kia of Rivergate!! More

Loved my experiance with the people at Carnival Kia of Rivergate. I've purchase many cars and have always hated dealing with car sales reps. However, at Carnival Kia of Rivergate I had a great time. Ka Rivergate. I've purchase many cars and have always hated dealing with car sales reps. However, at Carnival Kia of Rivergate I had a great time. Kay is by far the best sales rep I have ever dealt with. And to top it all off they gave me more for my trade than the dealership I originally purchased the car from offered. Top notch people and top notch service!! More

I had been communicating with Larry Avry for about 6 months via emails and phone prior to meeting him. He was most pleasant when we did meet and he made me feel like we had been friends for sometime. months via emails and phone prior to meeting him. He was most pleasant when we did meet and he made me feel like we had been friends for sometime. I never felt pressured into buying any one particular car. In fact numerous times Larry mentioned if I did not find just the right car the day I was in (Thursday, May 5), he would search for just the right one. That made me feel that he and the dealership only wanted a HAPPY CUSTOMER. I would definitely recommend Carnival KIA and especially Larry Avry to anyone who is looking for a new vehicle. What a good experience I had! Thank you. PS After my purchase, Larry spent a good 15 minutes to a half hour going over all the special features - cruise control, blue tooth, radio, lights etc. My experience in the past with car dealers was once they made the sale - I was on my own. It is truly "Service After The Sale" with Carnival KIA. More

I went into the Kia dealership in Rivergate after failing an emissions test. Upon completion of a diagnosis testing I was horrified to learn that my beloved Kia Sportage was going to need extensive repairs an emissions test. Upon completion of a diagnosis testing I was horrified to learn that my beloved Kia Sportage was going to need extensive repairs that I was just not going to be able to afford at the time. I was disgusted, frustrated and stressing tremendously. Both the head of the service department and the salesman, Kevin Haw, some my distress and did everything they could to help ease my stress. Kevin and the general manager did everything they could to find me a good, reliable car that I was going to be able to afford. They spent countless hours with me, never once pressuring me or making me feel worse than I was because I couldn't afford a more expensive vehicle. They worked with me on something that was going to suit me all the way around. I can not thank them enough for everything that they did for me and the excellent customer service I received from them and every one at Carnival Rivergate. When all was said and done I drove off the lot in a brand new Kia Forte, for which I couldn't be more pleased! My only regret was driving off and leaving my beloved Kia Sportage behind...that vehicle served me well! As this is my second experience with a Kia dealership and and couldn't be happier with my experience with them, I would highly recommend Carnival Kia Rivergate to any one looking for a new vehicle. The quality and reliability of the Kia's is far beyond expectations, solidly built, put that together with the excellent customer you receive, why shop any where else?? Thank you Carnival Kia Rivergate for letting me leave there with a smile on my face and a good reliable vehicle under my feet! More

Went to the dealership just to look at the inventory. We were greeted promptly and left alone, per our request, until we requested assistance. Everyone was eager to please and negotiated a great price. They were greeted promptly and left alone, per our request, until we requested assistance. Everyone was eager to please and negotiated a great price. They also went the extra mile when we had to resolve a title issue with our trade-in. We are extremely pleased with the customer service we received. And a special thanks to Kay. More

Mr. Butler was very professional. He did not pressure us and was very patient and willing to help with any question or concern we had. He expressed to us that he loved being a car salesman and his love for and was very patient and willing to help with any question or concern we had. He expressed to us that he loved being a car salesman and his love for the job was shown in his actions. It has been several years since we purchased a car. I was thinking it was going to be a trying experience, but it was a far better experience than I could have imagined. I know it was because of Mr. Butler's attitude. More

I had a great experience with Dallas at the Carnival Kia of Rivergate! He was extremely personable & pleasant! He knew I was on a time limit and was very prompt in getting me taken care of and on my way! He of Rivergate! He was extremely personable & pleasant! He knew I was on a time limit and was very prompt in getting me taken care of and on my way! He acted very professionally and didn't "play the game" with me, knowing I didn't have the time for it. He was very thorough in explaining everything step by step and I would highly recommend this dealership, as well as Mr Howell to anyone!! I only rated PRICE as a 4 because I think I could've gotten a better overall selling price but didn't think to haggle! I was getting everything I asked for so haggling wasn't even a thought at the time! Thanks again Dallas for a great shopping experience!! More

Dallas was very interested in my wants and concerns. I felt that he was very professional and informative about the vehicle. He was very easy to talk to and not at anytime did I feel pressured, he made th felt that he was very professional and informative about the vehicle. He was very easy to talk to and not at anytime did I feel pressured, he made the purchase easy. He is awesome! I would recommend Kia to anyone. More

Great customer service from a great saleman! Thanks for making the purchase of my new vehicle a pleasure. Love the vehicle and love the small amount of time it took to process all the paperwork even though making the purchase of my new vehicle a pleasure. Love the vehicle and love the small amount of time it took to process all the paperwork even though your internet server went down when I was ready to purchase the vehicle. Very happy! Will do work with you again & will refer you to family and friends looking for vehicles! More