Greenway Kia of Rivergate

Arthur was extremely helpful and patient as I made my decision of which car to ultimately choose. I had certain criteria in mind and Arthur made sure all of those were met. Thank you Arthur, Mary New decision of which car to ultimately choose. I had certain criteria in mind and Arthur made sure all of those were met. Thank you Arthur, Mary Newton More

I had great communication the entire buying experience. We got exactly what we came for & couldn't be happier. Thanks for working with us to get me into my new Sorento. I absolutely love it! We got exactly what we came for & couldn't be happier. Thanks for working with us to get me into my new Sorento. I absolutely love it! More

I purchased the vehicle of my choice. Which was a CERTIFIED 2011 HHR (Chevrolet) but upon leaving the dealership (after the test drive, which was fine) I began to hear loud screeching noises. I was CERTIFIED 2011 HHR (Chevrolet) but upon leaving the dealership (after the test drive, which was fine) I began to hear loud screeching noises. I was on the interstate doing roughly 65-70mph when I continued to hear the screeching noise and the right driver wheel began to shake when the brakes were applied. I found the closest auto repair shop. Upon pulling up and the mechanic looking at the car he pointed out the stems where not holding the lugs properly, and that there was a bolt that was MISSING FROM THE BRAKE ROTOR TO THE WHEEL. Needless to say, I am blessed to be alive, because that was very dangerous for me to be driving at a high rate of speed and missing bolts from the tire. I ended up being stranded at the mechanic shop for 3-4hours. I missed class that night which cost me money and assignments. I had to pay out my pocket for the mechanic to look at the vehicle (which I was reimbursed, after I had to repeatedly state that I needed the money, and was expecting to be out of pocket after I had just made a large down payment that day. I was finally picked up at 9pm that evening by Nick (Rivergate Location MGR). He continued to state he didn't know how or why it happened, but not once acknowledged it was there fault and that it was highly dangerous. He promised I would have my vehicle "that I had just purchased" back the next day. Upon speaking with Mr. Winkfield I was told, "NO" Ms. Baker your car won't be fixed today, they hadn't towed it in yet. Needless to say this entire ordeal was becoming a nightmare for me. On Thursday I finally got a call from Mr. Winkfield in regards to my vehicle. Instead of him calling about the car I HAD CHOOSE the HHR, I was informed "I got a great deal" for you. We can put you in a 2013 Forte. I stated I DON'T WANT A SMALL CAR. He continued to press the issue and speak about the perks of the Forte, I continued to say, I don't want a small car. I finally agreed to come over and look at the Forte, because it didn't seem like he was not going to stop trying to sale me this car. Upon seeing the car, sure enough I DIDN'T WANT THE CAR. He still continued to try to sell me the car, telling me about a promotion that was going on. Finally, I got agitated, and I said Marcus, you aren't listening to me I don't want a Forte; I want my HHR THAT I CHOOSE. I asked was it being worked on and he informed me NO it wasn't. So, I was very confused and concerned at this point. WHAT'S GOING ON???? Needless to say, I was talked into a 2013 Kia Soul, which I didn't want, but felt I had no choice. Because he said that the Kia and the Forte was my only options. I explained to him that I really didn't want the white Kia Soul, because he had just sold my sister one about a month or two prior. He said the other one was sold and the there was two more in the back and he never bothered to tell me about them. When I asked him, he said Ms. Baker we will do whatever to make your car different than your sisters, but we can't do anything trade you out. I was offered tint and rain guards. I am sadly, disappointed because I now have a higher note than I originally wanted, and I am not satisfied with the vehicle because it’s not what I choose, it’s what I had to settle for. When speaking with Mr. Winkfield, I was advised that If I was so unhappy, and was going to give a bad review. I could just bring the vehicle back, because I was lucky he had given me a vehicle. I felt that was highly unprofessional and not call for. So I have not spoken with Mr. Winkfield since. I have tried to contact Mr. Nick Hunter several times and he won't return my call. At this point I feel like I’m stuck with a vehicle that is going to cost me an arm and a leg to afford, because someone else’s mistake. VERY UNSATISFIED CUSTOMER. More

I did some checking on-line about buying a car. I was called by Larry Arvey and the same day as my visit, I drove my car home. called by Larry Arvey and the same day as my visit, I drove my car home. More

MR Avery was very kind and accommodating to me as I went in very upset with another KIA dealer from another area. They were all very interested in the problems I had and what they could do to assist me. I in very upset with another KIA dealer from another area. They were all very interested in the problems I had and what they could do to assist me. I left with my Candy Apple Red Soul with much better feeling about the dealership and the abilities of the service department. Mr. Avery was gracious in getting me several trial vehicles before I made my decision. I feel they will be very accommodating if I face any problems. More

I am a single mother. I was welcomed into this dealership with smiles and kindness. My experience was very long but good. They were able to get me into a car that I liked and they did EVERYTHING they could t with smiles and kindness. My experience was very long but good. They were able to get me into a car that I liked and they did EVERYTHING they could to make it happen. More

Virgil Avery has to be the best salesperson at Carnival KIA in Rivergate. He is kind, courteous, knowledgeable, and his personality suits his profession. I have told several people about Virgil. And if KIA in Rivergate. He is kind, courteous, knowledgeable, and his personality suits his profession. I have told several people about Virgil. And if they decide to purchase a KIA automobile, they should ask for Virgil. More

Mr. Butler has a great knowledge of the vechiles he sells. I felt very comfortable with him. He allowed me to express my concerns and worked with me all the way. I will recommend him to others who will sells. I felt very comfortable with him. He allowed me to express my concerns and worked with me all the way. I will recommend him to others who will be in line for a car. More

David and team were very professional and worked with us to help us get our new car. I would recommend them to anyone that's in the market for a new vehicle. to help us get our new car. I would recommend them to anyone that's in the market for a new vehicle. More

I was in the market for a new automobile, I had visited other dealerships, in the area without finding either the automobile that I wanted or the service that I needed. I came into Rivergate Kia and immed other dealerships, in the area without finding either the automobile that I wanted or the service that I needed. I came into Rivergate Kia and immediately was made to feel welcome, and assisted in every way with the purchase that I needed to make. I will definately tell others about the great service and selection, and will make it my First Stop for my automobile needs in the future. More