
Greenway Kia of Rivergate
Madison, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 468 reviews
It was a pleasant experanceand the sales people treated me very well and i would reconmand carnival kai of rivergate to family and friends .thanks for working with me Marcus winkfield. me very well and i would reconmand carnival kai of rivergate to family and friends .thanks for working with me Marcus winkfield. More
Wayne was quick, knowledgeable, courteous, and very patient. He showed a willingness to really make us happy and help make the right decision without hassle. We felt we made the right decision without patient. He showed a willingness to really make us happy and help make the right decision without hassle. We felt we made the right decision without pressure. At the end of the day, he took our information and said he was going to call us with what we wanted, and less than 24 hours later he called and had exactly what we wanted. Great job, Wayne! Greg was quick with getting in touch with us and closing the deal. His initial phone call to us was very personable and made us feel comfortable. He had gathered some information for our purchase and was more than happy to go over it with us in the phone call. We really appreciated his patience in setting up an appointment a week out from our initial contact to accommodate our work schedule, and the fact he trusted in us to be at the appointment instead of making several more phone calls to us throughout the week like many other pushy dealerships. Though Wayne helped us once arriving because Greg was with another customer, the team of these two made our entire experience a great one! Their tolerance with the kids was awesome!! Greg made the closing very quick as we were rushing to our son's baseball game and stressed we had to be in and out. Greg and Wayne were great and we'd refer any of our friends and family to the Rivergate Carnival Kia to either of these 2 guys any day! Thanks for sticking it out with us and getting us what we wanted, and we will definitely be back for another purchase! More
Arthur made it all possible. He was the one who listened carefully to our needs and prescribed for us the exact car for our situation. I don't think we would have purchased a car had he not helped us. I was carefully to our needs and prescribed for us the exact car for our situation. I don't think we would have purchased a car had he not helped us. I was especially impressed with how patient and understanding he was of my wife's situation. He helped her and made it so she could get a car and, actually saved her money in the long run. While moving so fast that she could keep her plans for the day intact. When we need a car again, we will be looking for Arthur. Thanks again. Jerrod and Pat. More
from the time we pulled on the lot until we left the whole experience with everyone was great i would recommend this dealership to anyone who is looking to purchase a kia whole experience with everyone was great i would recommend this dealership to anyone who is looking to purchase a kia More
David was very friendly and understanding of what our needs were. He was very kind with working with us to meet our needs at the price we could afford. He took the time we needed in picking out a car, sh needs were. He was very kind with working with us to meet our needs at the price we could afford. He took the time we needed in picking out a car, showing us what all the features where on the car, and answered all our questions. He was very kind with keeping us posted/updated on the process of getting our loan. More
Our experience at Rivergate was awesome! Amy Gaines, Mac McFadden and David Moody were very professional, helpful and friendly. They helped us to get the best possible car deal and get what we were looking McFadden and David Moody were very professional, helpful and friendly. They helped us to get the best possible car deal and get what we were looking for. Amy and Mac definitely went above and beyond in delivering my Forte Koup to me even though it meant they were still working very late! I love my Kia Koupe and we love all of you at Rivergate! More
Everytime I visit Carnival KIA I feel that Marcus listens to what I want. He tried everything he could to get me in a car that I would love. The sad thing you won't see me for a very long time. I love my KIA to what I want. He tried everything he could to get me in a car that I would love. The sad thing you won't see me for a very long time. I love my KIA!!!! More
I arrived at the dealer with the intent to test drive an evaluate the 2012 Kia Optima or the 2012 Kia Sorrento. After test driving both, I settled on the Optima EX. As the salesman attempted to persuade me evaluate the 2012 Kia Optima or the 2012 Kia Sorrento. After test driving both, I settled on the Optima EX. As the salesman attempted to persuade me to purchase it I was a bit concerned about the trade in value of my old car. When the salesman inquired about the payoff, I stated a payment was due and perhaps I should pay it before trading. He countered with, "why, we're going to pay it off and you'd be better served to use that money toward the down payment. I was offered a fair price for the Kia and trade in of my old car. After signing the paperwork I asked the finance officer if this deal was final and he assured me it was...IT WASN'T. It was over two weeks before the old car was paid off and all the while I recieved harrassing calls concerning that due payment from the old finance company. After a week I decided to take my car on a trip to Florida. The day before my planned departure I decided to go over a few more points of the car with my owners manuals. It was only then I discovered the vehicle did not have a spare tire. This was not covered by the salesman at all while he went over the car with me. I decided to give him a call for information concerning the purchase of a spare tire kit, but he informed me he was busy and would call back later that day. It's been a week and no call. As this was my first new car purchase in 16yrs it should have been a pleasurable experience. But thanks to your staff, I was robbed of that initial joy. More
Marcus was awesome! He was very helpful and attentive to what I was looking for in a new car and he took his time in assisting me until I was satisfied. I am very happy with my purchase. Thank you Marcus! what I was looking for in a new car and he took his time in assisting me until I was satisfied. I am very happy with my purchase. Thank you Marcus! More