Greenway Kia of Rivergate

It was time for my maintenance/oil change for my Kia. Amber Davidson assisted me in getting the appointment time I wanted so I could get to work on time. Amber is very friendly, helpful, courteous, and Amber Davidson assisted me in getting the appointment time I wanted so I could get to work on time. Amber is very friendly, helpful, courteous, and attentive. She listened to my needs and made sure they were met. I know when I go to Universal Kia Rivergate the whole service team will take good care of me and my vehicle because they put their customers FIRST!! More

the woman that greets u and writes up the work order helped me out a lot. she is very friendly and helpful and I will be back for all of my service work on my Kia SOUL for now on helped me out a lot. she is very friendly and helpful and I will be back for all of my service work on my Kia SOUL for now on More

Wonderful experience!!My boyfriend and I had went to the Fiat dealership a year before now to get his car and spent a grouling eight hours at the dealership waiting and filling out paper work so I became a Fiat dealership a year before now to get his car and spent a grouling eight hours at the dealership waiting and filling out paper work so I became a little sceptical about how long my visit would be seeing as how this was my first car. But to my surprise we only spent about 3 hours waiting and doing paperwork there! Our sales person wasn't pushy and focused on telling me about the cars and when it came to the payment she strived to get me exactly what I wanted! I must say this was an amazing experience for purchasing my first car! And with all the warranties they give on their new models no other dealership can beat em!! More

Everyone I dealt with was extremely helpful. Kimberly at the service desk was very nice and very helpful, a real credit to the entire staff. The technician that actually serviced my car, Brian, was really g the service desk was very nice and very helpful, a real credit to the entire staff. The technician that actually serviced my car, Brian, was really great too. I came in believing that the shifter cable on my 2006 Optima had broken and figured I was l looking at at least a $200 repair. It turned out that the bolt had come loose and was lost. He replaced the bolt. I was ready to go in no time and the repair only cost me $60. I was pleasantly surprised to find such an honest and friendly mechanic. He even gave me an estimate on another, less pressing repair, that I need to have taken care of. Unfortunately, I live out of town or I would make it a practice to come to the Universal Kia dealership for service for every bit of maintenance my car needs. It truly was the easiest and most hassle free experience I've EVER had at any service center or garage. Thank you. More

my experience with Marcus was awesome. I never felt pressured. Marcus worked hard for me & I couldn't be happier with my purchase. He was very impressive & personable. I would highly recommend Marcus. pressured. Marcus worked hard for me & I couldn't be happier with my purchase. He was very impressive & personable. I would highly recommend Marcus. Thank you Marcus for making my experience a happy one. More

My appointment for my scheduled maintenance was 9:00 am, and I swear they were waiting for me when I pulled up! I had other things I wanted them to check out beside the scheduled maintenance. As it turned o and I swear they were waiting for me when I pulled up! I had other things I wanted them to check out beside the scheduled maintenance. As it turned out, it was operator errors (me!), but they patiently explained all my concerns away, and actually made me feel quite capable! This is my second Kia, and all the rest of my cars will all be Kias. I love my Forte, and I love my dealership! More

Ulysses butler was a great saleaman and a great help in helping me find what I was looking for. I would recommend universalKia to everyone. I am happy woth my purchase. helping me find what I was looking for. I would recommend universalKia to everyone. I am happy woth my purchase. More

We went to Kia after receiving a voucher stating that they were interested in purchasing my older 2009 Kia Spectra. We were in the market for a new vehicle and weren't sure if we were going to purchase a they were interested in purchasing my older 2009 Kia Spectra. We were in the market for a new vehicle and weren't sure if we were going to purchase a vehicle. Virgil was our Salesman and he was very knowledgeable about all of the questions that I had regarding the purchase of a new vehicle. He was not overly pushy and was able to point out things that went along with my many questions - such as comparisons of gas mileage, type of driving in icy conditions, etc. I was very pleased with Virgil Avery and would recommend anyone looking to buy a car to visit him at Universal Kia! More

From the moment we arrived at the dealership, Mr. Beasley, was very approachable. He provided as much detail as possible about the vehicle we purchased, and he also provided good feedback to the ques Beasley, was very approachable. He provided as much detail as possible about the vehicle we purchased, and he also provided good feedback to the questions we had. Overall, Mr. Beasley was a wonderful sales associate and I will recommend him to others. More

I bought the 2013 Kia Rio back in August 2012 at the Antioch, TN location and really love the car. My purchase experience was rather tedious but prolonged because I test drove several cars. Jay Stewart Antioch, TN location and really love the car. My purchase experience was rather tedious but prolonged because I test drove several cars. Jay Stewart and novice Todd O'Grady were really nice guys and made the experience endurable. The price was fair, equitable, and "doable." The Manager on duty was Rania, who was also very nice and wanted to ensure that I was completely happy with my purchase. I was very pleased with the ease of creating a maintenance log through the website and also the email reminders for scheduled maintenance. My most recent experience was my first scheduled maintenance. I chose the Rivergate location for the proximity to my home. The staff were super friendly and offered my first maintenance check for free. I was very thankful for the offer, particularly as I didn't utilize the first free tank of gas after my purchase (given the location of the dealer in the Antioch location). Given that this is my second KIA automobile, I am obviously won over. It is my hope that I get as much mileage and usefulness out of my Rio that I did with my Sportage. I definitely think that good word of mouth business is great. I will continue to tell as many of my friends about my experience and my excellent purchase! Thanks, Thomas Greer More