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Greenway Kia of Rivergate
Madison, TN
463 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 463 reviews
October 08, 2015
Getting ready for trip -- Great service made us confident to get on the road for our trip -- was very nice he is from ny and we were headed there Great service made us confident to get on the road for our trip -- was very nice he is from ny and we were headed there More
by Kia soul
Employees Worked With
Service guy don't remember is name but he is from Brooklyn
September 29, 2015
The spare tire I wish the dealership the salesman or anybody would have told me there was no spare tire no jack nothing in a brand new 2015 Kia soul instead of havi I wish the dealership the salesman or anybody would have told me there was no spare tire no jack nothing in a brand new 2015 Kia soul instead of having to break down on the side of road with my little baby to find out there's no spare tire. Not very happy. .. Someone should have said something..Heck its was brand new.. i never heard of a brand new car not coming with a jack or a spare tire More
by Madasheck2015
Employees Worked With
David Beasley
September 29, 2015
Perfect, Again.. David and the staff at Rivergate made our third KIA purchase another winniner. A great vehicle, staff, and service deptartment really makes it a pleas David and the staff at Rivergate made our third KIA purchase another winniner. A great vehicle, staff, and service deptartment really makes it a pleasure, an a no-brainer, to do business with them. More
by The Cold Hard Truth
Employees Worked With
Arthur Williamson, David Beasley
September 23, 2015
Superb!! I worked with Preston and the whole staff in general was impeccable and bent over backwards to meet my needs!! I would recommend this dealership to an I worked with Preston and the whole staff in general was impeccable and bent over backwards to meet my needs!! I would recommend this dealership to anyone!! More
by ashherman
September 22, 2015
Love my Kia Soul I really had an awesome sales person, David Beasley. He was very helpful and friendly. Really worked with me on finding the right car for me. I really had an awesome sales person, David Beasley. He was very helpful and friendly. Really worked with me on finding the right car for me. More
by Soullover
Employees Worked With
David Beasley
September 16, 2015
Great Experience Ulysses Butler was wonderful. I was upside down in my vehicle and didn't think I would be able to do anything. Ulysses, listen to my situation and jum Ulysses Butler was wonderful. I was upside down in my vehicle and didn't think I would be able to do anything. Ulysses, listen to my situation and jumped right in with a great solution for me. So, not only do I have a lower car note... I also have a newer car. Thank You So Much ^_^ More
by Clwt8155
Employees Worked With
September 14, 2015
Excellent Dewayne Matlock was amazing. He went above and beyond the call of duties of a salesman. He made sure I was able to leave in a car with my very poor c Dewayne Matlock was amazing. He went above and beyond the call of duties of a salesman. He made sure I was able to leave in a car with my very poor credit. I loved the experience. More
by finchmelinda15
Employees Worked With
September 11, 2015
Henry Sharpe Henry is down to earth kind of guy awesome salesman! He worked with our needs wants and even price of auto . Thank you Henry Sharpe wish there were Henry is down to earth kind of guy awesome salesman! He worked with our needs wants and even price of auto . Thank you Henry Sharpe wish there were more ppl like you out there ! The Holmes fam :) More
by holmes,jo
Employees Worked With
Henry Sharpe, David Beasley
September 07, 2015
"THE EASIEST EXPERIENCE EVER WHEN LOOKING TO BUY A CAR' From the moment I pulled onto the lot Bubba came to me and was a world of knowledge about KIA and the car I was interested in buying. I had been to th From the moment I pulled onto the lot Bubba came to me and was a world of knowledge about KIA and the car I was interested in buying. I had been to three other dealerships that same day and either there was not a salesperson on the lot or they did not know any more about their products than I did. THANS TO BUBBA I PURCHASED MY CAR AND WAS OUT OF THERE IN A FLASH More
by Linda M
Employees Worked With
Bubba
September 04, 2015
I had a great experience with Kia of Rivergate. I first came in and met with a friendly attitude with Marcus Winkfield and test drove a different Sportage. I wanted a different color option than wh I first came in and met with a friendly attitude with Marcus Winkfield and test drove a different Sportage. I wanted a different color option than what was available. I then spoke with Dwayne Matlock and he found me one at Kia of Hickory Hollow and brought to Rivergate Kia. I went to see it and then had my husband come and look and test drive it. We were both very pleased with both men & the vehicle. They went over and beyond to make sure that I left as a happy customer. The only thing I have to disagree with is if you want to pay cash you should be able to get more off of a vehicle. That had nothing to do with Marcus or Matlock, that is Manager and Finance Manager. Also, I believe you need to have ANOTHER Finance Manager, as there were several people there the evening I came to pick up car. The finance manager was extremely busy and I had to wait almost three hours to drive out of the lot which I thought was a very long wait. So, therefore, I truly believe your managers need to work on getting another Finance Manager. This is extremely tiring and frustrating to a customer who has worked all day and spending their money and wanting to go home after a long day. More
by diana.carillon1954
