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Greenway Kia of Rivergate
Madison, TN
464 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
December 23, 2023
Reena was very accommodating and a pleasure to work with. This was the least stressful car dealership experience we have ever had and we had our children with us. This was the least stressful car dealership experience we have ever had and we had our children with us. More
by kayla.lofquest
Employees Worked With
Reena Patel
November 28, 2023
Very pleased with the progress and support of the people at Kia work was very fast thanks for everything at Kia work was very fast thanks for everything More
by Thank you
November 12, 2023
Bother Jack was awesame He made sure that I got what I the sales manager was awesome as well.Thanks Chef Vito Randazzo the sales manager was awesome as well.Thanks Chef Vito Randazzo More
by vitorandazzo11
November 11, 2023
Great service. My recent experience with Greenway is by far the best experience i have ever had buying a new car. Great staff, and the salesman actually listened to My recent experience with Greenway is by far the best experience i have ever had buying a new car. Great staff, and the salesman actually listened to my needs. Dameion Ison. He made it much easier experience than I've ever had at other dealerships, which speaks volumes of their caliber of service, and care. I feel i got a good deal, and wasn't manipulated into things that I didn't want or need. I left feeling comfortable with my purchase. I highly recommend Greenway KIA. More
by botisafa
Employees Worked With
Jim Galuzka
August 19, 2023
DO NOT BUY HERE! THESE PEOPLE SCAM WOMEN OUT OF BUYING CARS! Dameion is not a great salesman. THESE PEOPLE SCAM WOMEN OUT OF BUYING CARS! Dameion is not a great salesman. More
by ERIC
August 19, 2023
Tre was amazing! Straight forward and relaxed. He doesn't give you that typical car salesman feeling. He worked with me to get the car I wanted. I could have gone up Straight forward and relaxed. He doesn't give you that typical car salesman feeling. He worked with me to get the car I wanted. I could have gone up to Wisconsin and bought the car there. But Tre saved me a trip! The rest of the staff was helpful and kind. I would highly recommend them as it was a great experience. More
by Annrupp10
Employees Worked With
August 16, 2023
Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! $300 was offered for my trade in. When I voiced my opinion on how f Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! $300 was offered for my trade in. When I voiced my opinion on how fraudulent it was, the manager told me to leave. When I informed him on how I would spread this information to customer and leave a negative review, he threatened that the police would be called. I went with my elder handicap father so it was just completely unprofessional. He proceeded to follow us to the car and told us to never come back again. I literally just bought a car from there, so to be treated like that is very alarming. If I wasn’t fraudulent, why can it not be worked out? Before I came, I called up there, and was told the manager would call me. Then I called back and told there was no manager available to assist me. So I drove up there, and I found 2 managers. The manager at the front desk is the one who threatened to call the police after I told him I would let everyone know how I got scammed. Kia cooperate started an investigation. When they called, the same lady who lied about the managers being available told the representative that she could not give out any information and did not answer an of her questions. I will continue to spread this information. Please shop elsewhere! More
by DONT SHOP AT KIA
