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Greenway Kia of Rivergate
Madison, TN
466 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 466 reviews
February 17, 2024
I only give it five stars because of your service advisor MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of humor I would never have anybody looking at my car except him. I have left the dealership because he wasn’t there. I’m very disappointed and trying to communicate from my home and call the dealership. I’ve tried three different times using three different extensions at Greenway Kia. All of them just rang and rang no voicemail no answer no nothing as it was as if no one worked there, I was trying to get a hold of the general manager, but there was nobody to talk to MACK is the only person that I could speak with, but I had to do that by coming to the dealership . I have several more non-flattering things to say about the dealership, but I will always continue to come to the dealer because of your service advisor. I have had several of the largest dealers in the country available to me through an insurance company that I worked, for I have seen and dealt with many service advisors, none as capable or as qualified as MACK More
by arizonaray
Employees Worked With
February 16, 2024
Professional. Did a great job on my service and updated me on future repair needs coming. I would rate as a 10. Did a great job on my service and updated me on future repair needs coming. I would rate as a 10. More
by gladys.smith
December 23, 2023
Reena was very accommodating and a pleasure to work with. This was the least stressful car dealership experience we have ever had and we had our children with us. This was the least stressful car dealership experience we have ever had and we had our children with us. More
by kayla.lofquest
Employees Worked With
Reena Patel
November 28, 2023
Very pleased with the progress and support of the people at Kia work was very fast thanks for everything at Kia work was very fast thanks for everything More
by Thank you
November 12, 2023
Bother Jack was awesame He made sure that I got what I the sales manager was awesome as well.Thanks Chef Vito Randazzo the sales manager was awesome as well.Thanks Chef Vito Randazzo More
by vitorandazzo11
November 11, 2023
Great service. My recent experience with Greenway is by far the best experience i have ever had buying a new car. Great staff, and the salesman actually listened to My recent experience with Greenway is by far the best experience i have ever had buying a new car. Great staff, and the salesman actually listened to my needs. Dameion Ison. He made it much easier experience than I've ever had at other dealerships, which speaks volumes of their caliber of service, and care. I feel i got a good deal, and wasn't manipulated into things that I didn't want or need. I left feeling comfortable with my purchase. I highly recommend Greenway KIA. More
by botisafa
Employees Worked With
Jim Galuzka
August 19, 2023
Tre was amazing! Straight forward and relaxed. He doesn't give you that typical car salesman feeling. He worked with me to get the car I wanted. I could have gone up Straight forward and relaxed. He doesn't give you that typical car salesman feeling. He worked with me to get the car I wanted. I could have gone up to Wisconsin and bought the car there. But Tre saved me a trip! The rest of the staff was helpful and kind. I would highly recommend them as it was a great experience. More
by Annrupp10
Employees Worked With
