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Greenway Kia of Rivergate
Madison, TN
463 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 463 reviews
December 28, 2015
Best dealership around I was pre approved online and contacted the next day by David all I knew is my car was on its last leg and I needed a new. So David and the whole staf I was pre approved online and contacted the next day by David all I knew is my car was on its last leg and I needed a new. So David and the whole staff made the purchase prompt and easy. I love my KIA and the dealership. I went in today for my first service and David scheduled it with ease and the tech Austin finished the service promoyly. Love universal! More
by Mormon123
Employees Worked With
David Bostic , David Beasley, Jim Galuzka
November 07, 2015
Great salesperson and staff Mr. Avery was helpful, friendly, and most of all professional. He explained each process and I appreciate his patience when I seemed a bit frustrated Mr. Avery was helpful, friendly, and most of all professional. He explained each process and I appreciate his patience when I seemed a bit frustrated because of my uncertainty regarding my credit. Thank you very much for making a stressful time for me, seem painless. More
by Mpjordan29
November 05, 2015
Expedient and excellent customer service I had no idea what type of car I wanted or needed I just knew that I could not experience another malfunction with my previous car. Preston made my fi I had no idea what type of car I wanted or needed I just knew that I could not experience another malfunction with my previous car. Preston made my first car purchase experience easy I told him what type of vehicle I may like and the amount of my down payment. After a few signatures I was choosing the color Soul that I was going to be driving home less than an hour later. More
by Harris313
Employees Worked With
November 05, 2015
New Car I Talked to my sales rep. Dwayne Matlock who sold me my very 1st KIA Soul. I wanted to upgrade to a mid size SUV. Mr Matlock came in early to show me I Talked to my sales rep. Dwayne Matlock who sold me my very 1st KIA Soul. I wanted to upgrade to a mid size SUV. Mr Matlock came in early to show me the what I might Like. The whole Staff at Universal KIA Rivergate , was very helpful on helping pick out my New 2016 Sarento . I have told everybody that at Universal KIA Rivergate dose force you or push you to buy a Car. They are Friendly & Very Knowable about are there Cars. More
by EMPT1846
Employees Worked With
October 29, 2015
oil change Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know ne Went to get oil change when got off work at 4pm....work on east side of Nashville ....got there close to closing time 5pm (4:35) anyway didn't know needed appointment so they took my car anyways....didn't take long at all...and this is my first time buying a kia and I love mine...thanks so much More
by SWF*TRF
Employees Worked With
October 24, 2015
Excellent Dealership When I was looking for a new car I submitted a pre-approval app and I was surprised at how I was promptly contacted by David. The staff made buying my When I was looking for a new car I submitted a pre-approval app and I was surprised at how I was promptly contacted by David. The staff made buying my new car a breeze. I enjoyed going around meeting their maintenance staff, and scheduling my cars first oil change. I would suggest this amazing dealership to anyone looking for a new car. More
by Mormon123
Employees Worked With
David Beasley
October 19, 2015
Fast honest and friendly I would highly recommend Universal Kia. Virgil was wonderful. I walked in with little knowledge of Kia's and walked out feeling confortable with my pu I would highly recommend Universal Kia. Virgil was wonderful. I walked in with little knowledge of Kia's and walked out feeling confortable with my purchase. The service was oustanding! The kia Soul is a comfortable affordable ride. I love it! Paula More
by Paulajolet
Employees Worked With
October 12, 2015
Arthur is the best! Arthur is always in contact. His follow up is excellent. He's friendly and knowledgeable and doesn't rush through a deal. Helped me find the vehicle t Arthur is always in contact. His follow up is excellent. He's friendly and knowledgeable and doesn't rush through a deal. Helped me find the vehicle that suited my needs. Very pleased with the way they handled my contract and a special thanks to Arthur, Frank and Mr. Galuszka for their assistance. Everyone did the right thing and I am thrilled with my new Optima! More
by Tnderheart
Employees Worked With
Arthur Williamson
October 09, 2015
Amazing Service My wife and I recently stopped by Universal Kia in Nashville, Tn and we couldn't believe how well we were takin care of by them. We are so use to deal My wife and I recently stopped by Universal Kia in Nashville, Tn and we couldn't believe how well we were takin care of by them. We are so use to dealerships not being honest or just pushy. Jim the general manager and Virgil the salesmen went above and beyond our expectations. So much so them took the time to walk around the lot to help us find the vehicle we were looking for in the pouring down rain. I would highly recommend them to everyone I know. More
by ShawnFaler
October 09, 2015
Great Experience Dwayne Matlock was awesome. We came in knowing exactly what we wanted and we left highly satisfied. He did not stand over us the whole time and we wer Dwayne Matlock was awesome. We came in knowing exactly what we wanted and we left highly satisfied. He did not stand over us the whole time and we were given time alone to look around the lot without someone immediately running up to us or following us around, which was very appreciated. This kind of service is hard to find. More
by blackcherry
Employees Worked With
