Greenway Kia of Rivergate

Third Service after purchase. . . Positives. Occasional E-mails not a daily barrage. No robo-phone calls. No arm twisting gut wrenching guilt inducing sales/service pitches. Negativ Positives. Occasional E-mails not a daily barrage. No robo-phone calls. No arm twisting gut wrenching guilt inducing sales/service pitches. Negatives: None to report. Kim Singer (Service Department) continues to be supported by a good professional team and she represents Universal KIA most proficiently. My wife and I continue to recommend Universal KIA to all who inquire about her 'beloved' SOUL!. Thank you again for the recurring pleasant experience. More

Great Service Mr. Beasley provided great customer service! I would defiantley send my friends and family members. We spoke upon my arrival and he was able to do eve Mr. Beasley provided great customer service! I would defiantley send my friends and family members. We spoke upon my arrival and he was able to do everything I needed plus more. More

Positive Experience Because if the positive experience I had with one of the owners and my salesman I would definitely recommend this dealership to my friends. Wonderful Because if the positive experience I had with one of the owners and my salesman I would definitely recommend this dealership to my friends. Wonderful atmosphere. More

Repair service When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the When I bought my Soul I discovered, when I got home, that the horn did not work. A part was ordered for my car and in just over a week it was at the dealership. I called repair to schedule an appointment and spoke with Mac in Service & Repair. He was super courteous and helpful. A couple of days later I took my car in for the repair. Mac greeted me and immediately wrote up a work order for the horn and inquired if the car needed any other service. The job was complete in just under an hour. It was a good experience for a car repair. I only dealt with Mac but everyone t here is courteous and helpful. More

Great service Preston was great from start to finish. He did an excellent job getting me in to the vehicle of my choice. Need more salesmen like that. Great guy tha Preston was great from start to finish. He did an excellent job getting me in to the vehicle of my choice. Need more salesmen like that. Great guy that done a great job. More

Great place to buy a car!! The atmosphere was very pleasant. My salesman Mr.Beasley was very professional and knowledgeable about everything I needed to know. I'm a happy custom The atmosphere was very pleasant. My salesman Mr.Beasley was very professional and knowledgeable about everything I needed to know. I'm a happy customer! More

Great experience Salesman Mr Matlock was a pleasure to work with. Honest answer not pushy. Very friendly answer helpful. Seemed to be very knowledgeable of the vehicle Salesman Mr Matlock was a pleasure to work with. Honest answer not pushy. Very friendly answer helpful. Seemed to be very knowledgeable of the vehicle answer let us take our time. More

Financer is shady The salesman who assisted me was great very helpful and knowledgeable about the products. All the problems started in the finance office. During negot The salesman who assisted me was great very helpful and knowledgeable about the products. All the problems started in the finance office. During negotiation with the salesmen some prices were agreed upon and then once we went to sign the contract none of the prices we had previously mentioned were anywhere to be found. Then they said that to agree to the banks terms they included GAP insurance and an extended service plan which I said we didn't want. They said we had to because that's how they agree to the banks terms. Well upon further inspection it says on the contract no bank or lending institution requires these. So basically I returned shortly after to sort things out and get them to take them back off seeing as how they lied to me and said they had to include them to agree to the banks terms. Having no luck with the finance manager James Galuzka, i got the general manager Jim Galuzka involved (this is when I realized how they were doing things) Jim was very rude and unhelpful saying "I guess we'll see you in arbitration" and literally slammed the finance managers door in my face. I didn't eventually resolve the issue but not until staying there after they were closed and it was basically their last effort to go home that day. Overall the salesman Preston Britt, awesome guy!!! Everyone else there I can't say the same for unfortunately. More

I love the fact that from the time I walked in the door nobo From the time I walked in the door from the time I left I felt important they did not judge me by who I was or what I had to offer they were very kind From the time I walked in the door from the time I left I felt important they did not judge me by who I was or what I had to offer they were very kind and friendly and worked very hard More

Friendly, Informative, Impressive and Affordable !!! I stop in just to look at a few cars and was intending on visiting 3 or 4 more car Lots before making a purchase but after arriving at the dealership I stop in just to look at a few cars and was intending on visiting 3 or 4 more car Lots before making a purchase but after arriving at the dealership I was met on the Lot with a smile and a friendly salesman by the name of David Beasley. Mr. Beasley showed me he was there to please me and make this experience an enjoyable one. He wasn't just trying to sale a car he wanted a life time customer !!! Well needless to say I left with the car of my dreams and a place where I can refer my family and friends for the same quality of service I received. Thanks and I will be back again Mr. Beasley !!! More