Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia of Rivergate
Madison, TN
465 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 465 reviews
September 11, 2019
Good service. The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this deal The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this dealership for anyone looking to trade up. More
by Gigi new ride
Employees Worked With
June 29, 2019
Best service ever I honestly enjoyed my experience here. Very helpful, knowledgeable, friendly. I drove away today. I did not at anytime feel pressured to buy. They ans I honestly enjoyed my experience here. Very helpful, knowledgeable, friendly. I drove away today. I did not at anytime feel pressured to buy. They answered all my questions quickly and thoroughly. More
by First KIA
June 27, 2019
Oil Problem I called KIA and spoke with MR. McFadden told him my issue he set an appointment for me and they took very good care of my car. I called KIA and spoke with MR. McFadden told him my issue he set an appointment for me and they took very good care of my car. More
by issyclow
Employees Worked With
June 09, 2019
The best experience ever I had the most greatest experience got me the car i wanted plus my wife got her car she wanted and we love the service we got in and out I had the most greatest experience got me the car i wanted plus my wife got her car she wanted and we love the service we got in and out More
by Triple3c
Employees Worked With
May 31, 2019
In for service....customer for longer While having an oil change performed, I was greeted by the salesman who I had previously bought my car from 2 years ago. After some discussion, we s While having an oil change performed, I was greeted by the salesman who I had previously bought my car from 2 years ago. After some discussion, we started a quick and painless search if I wanted to upgrade. Phone calls and texts exchanged throughout the day helped make the process easy. No purchase at the end of the day (and no pressure either!), but will be ready to come back and give it another try soon. James and Dexter were professionals all the way through.....Service department is A+ every time as well and makes each visit feel like you are the only customer in the room...great job to all! More
by jchylton225
May 03, 2019
Service department 10 McFadden in service was awesome! Explained everything and I was well taken care of. Everyone there was very helpful and asked me if I needed anythi 10 McFadden in service was awesome! Explained everything and I was well taken care of. Everyone there was very helpful and asked me if I needed anything. Next Kia Sorrento will be from Rivergate! More
by Lin
May 02, 2019
Flawless process Absolutely delightful experience everyone so helpful looking out for our best interest and the finance process was quick and flawless absolutely love Absolutely delightful experience everyone so helpful looking out for our best interest and the finance process was quick and flawless absolutely love this dealership not my first Kia and won’t be my last love love love More
by Tina
Employees Worked With
Johnny B
April 12, 2019
Service Department Superb professionalism from Kenneth McFadden. We didn’t have an appointment but he got us right in and service our vehicle in a timely manner . H Superb professionalism from Kenneth McFadden. We didn’t have an appointment but he got us right in and service our vehicle in a timely manner . He always takes care of us . We couldn’t ask for better quality service . More
by Veepetty
Employees Worked With
April 12, 2019
all staffs are great to service. whenever i stopped this place, they are warm welcoming me. And they inform me what i have to do to keep well my vehicles. no reason, i like here. whenever i stopped this place, they are warm welcoming me. And they inform me what i have to do to keep well my vehicles. no reason, i like here. More
by coldwind
Employees Worked With
Jimmy
April 07, 2019
Our sales rep. was awesome. Our rep. helped us through the whole process of finding my daughter a car. The customer service was great. We felt comfortable while we were there. T Our rep. helped us through the whole process of finding my daughter a car. The customer service was great. We felt comfortable while we were there. They are just great all around. More
by ESM cool owners.
Employees Worked With
