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Greenway Kia of Rivergate

Madison, TN

4.2
468 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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1536 Gallatin Pike North

Madison, TN

37115

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Showing 468 reviews

January 21, 2020

We explained to salesman, Damion, what we were looking for and within 2 hours made a great deal on a trade in and precisely what I wanted in my next car. More

by bledsoeandrea
Recommend Dealer
Yes
Employees Worked With
Damion and finance guywho has been with Kia over 13 years
Jan 22, 2020 -

Greenway Kia of Rivergate responded

Thank you for taking the time to write us a review! It is wonderful to hear that our team took such good care of you and got you in the right vehicle. We look forward to working with you again at Greenway Kia of Rivergate!

December 30, 2019

I am disgusted with the lack of concern for ripping me I am disgusted with the lack of concern from the mgr and employees in the service Dept. Especially Fallon, the cashier (? Name) and for Shay the guy w More

by Riocohen1
Recommend Dealer
No
Employees Worked With
Shay and Fallon and cashier
Jan 16, 2020 -

Greenway Kia of Rivergate responded

What you've written here is very concerning for me to read. I apologize that I was not there to assist you during this situation but can assure you that I will address it with my team. I would also like to speak with you directly but can't locate your contact information from this review. Would you please call me when you get the chance? David Bostick - Service Manager - 615-860-9888

December 06, 2019

Timely and satisfactory service for maintenance and problems I ask for "Mac" when I go to the service department for my regular service and If and when I have a problem. He always makes sure I am served quickly More

by VANDY1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Greenway Kia of Rivergate responded

Thank you for the 5 stars! We are so happy to hear that we lived up to our high service standard here at Greenway Kia Rivergate. We will be sure to let Mac know that you enjoy working with him!

December 05, 2019

Service was a little of a wait and you were not busy it was Saturday November 30 it was slow with very few customers not sure why the lengthy wait, I had an appt. More

by Rickettsangela001
Recommend Dealer
No
Employees Worked With
The person is not listed
Dec 19, 2019 -

Greenway Kia of Rivergate responded

We strive to deliver timely service to our guests and I'm very sorry that we missed the mark during your recent visit. I'm going to look into what happened on Saturday to better understand why these delays occurred. Again, I do apologize and hope you allow us another chance to impress you. Thank you, David Bostick - Service Manager - 615-860-9888

November 29, 2019

Greenway Kia is a great Car Dealership Wonderful people I've bought 2 cars their Fredrick Jackson was my salesman both times 💯💯💯 They work with you More

by My Kia
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fredrick Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Galuzka
Dec 01, 2019 -

Greenway Kia of Rivergate responded

Thank you for your loyalty! We're proud to have earned the chance to serve you twice and look forward to seeing you at Greenway Kia Rivergate in the future.

November 27, 2019

Great service personnel and experience. A friend who has great experience with their service recommended and reason for buying there. Both good experience but service at that location keeps me comming back More

by lchristmas7
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Greenway Kia of Rivergate responded

Thanks so much for the compliments of our team and service! We appreciate you trusting us with your vehicle time and time again. Happy Thanksgiving from all of us at Greenway Kia Rivergate!

November 13, 2019

Excellent service it was professional and friendly . I was in and out in a reasonable amount of time. I was escorted to my car.T More

by Jackie Clark
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Greenway Kia of Rivergate responded

Thank you very much for the great feedback, Jackie! We appreciate your kind words about our Greenway Kia Rivergate team.

November 07, 2019

Great service and the staff are professionals. The service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y More

by Michael Cooper
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon, Jim Galuzka
Nov 07, 2019 -

Greenway Kia of Rivergate responded

Hi Michael - It's wonderful to hear that you're a satisfied customer! Thank you for rating our service and team five-stars. We hope to work with you again at Greenway Kia Rivergate.

October 28, 2019

Our salesman Bobby was very friendly and engaging. All of the staff were very helpful. A great buying experience and would recommend Kia of Rivergate to anyone looking to buy a car. More

by Cwwizkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby (sales) 5 stars
Oct 28, 2019 -

Greenway Kia of Rivergate responded

We are honored to earn your recommendation and love to hear that you received helpful service from Bobby and our team! Thank you so much and safe driving in your new ride.

October 12, 2019

The first time I was able to get a new car. Salesmen worked with me so I could afford it I love this place! Pjf More

by Pj faulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim jackson
Oct 14, 2019 -

Greenway Kia of Rivergate responded

Pj, thanks from all of here at Greenway Kia Rivergate for the opportunity to earn your business. It's great to know you are happy!

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