Greenway Kia of Rivergate

Great service personnel and experience. A friend who has great experience with their service recommended and reason for buying there. Both good experience but service at that location keeps me comming back great experience with their service recommended and reason for buying there. Both good experience but service at that location keeps me comming back. More

Excellent service it was professional and friendly . I was in and out in a reasonable amount of time. I was escorted to my car.T was in and out in a reasonable amount of time. I was escorted to my car.T More

Great service and the staff are professionals. The service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y More

Our salesman Bobby was very friendly and engaging. All of the staff were very helpful. A great buying experience and would recommend Kia of Rivergate to anyone looking to buy a car. the staff were very helpful. A great buying experience and would recommend Kia of Rivergate to anyone looking to buy a car. More

The first time I was able to get a new car. Salesmen worked with me so I could afford it I love this place! Pjf Salesmen worked with me so I could afford it I love this place! Pjf They worked with me so I could get low Pmts. And good insurance. More

Mac was extremely professional and was caring. I would return because of his professionalism. Fantastic employee. I came in for an oil change and he was on time and he was courteous. return because of his professionalism. Fantastic employee. I came in for an oil change and he was on time and he was courteous. More

xx engine light on / off intermittant; brakes squeeking; Had the "xx engine" problem serviced multiple times @ other facilities, including CarMax where I purchased the automobile and CarCare extended warrant Had the "xx engine" problem serviced multiple times @ other facilities, including CarMax where I purchased the automobile and CarCare extended warranty. (Ellicott City, Md). The Svc Dept Liaison @ CarMax Rivergate suggested I go to the dealership right up the road - Universal Kia - and CarMax would liaise w/them re: continued issue. (BTW - CarMaxCarCare did not cover this. So much for extended warranty!) Mr Bostick was attentive, and got me scheduled w/Svc Dept for earliest appt next morning. Ms Neuenschwander was my contact. A most delightful, knowledgeable woman! Yea! Not only did Kia fix the problem (non-Kia solenoid used by previous repair facility), they checked the 'recall' list and found an item (re-coat undercarriage) which they immediately resolved, checked all brakes for issue (heavy dust due to my traveling lots of backroads : ), evaluated all fluids, battery status, etc., etc. Ms Neuenschwander checked in with me often, updated status along the way. In spite of an extended time in Waiting area (which had morning donuts, hot beverage choices, etc), I was supremely pleased with the attentiveness, courtesy, and professionalism of the entire group of people I was in contact with. EXCELLENT service. Great professionalism and pride in not only their work, yet their Product too. Will definitely be back. Thank you all so very much! Lin Church. More

Fabulous service Absolutely fabulous salesman. Frederick Jackson. He was wonderful and everyone was nice. I rate him fabulous. I bought my first Kia from you all and t Absolutely fabulous salesman. Frederick Jackson. He was wonderful and everyone was nice. I rate him fabulous. I bought my first Kia from you all and the reason I came back Excellent service. More

Good service. The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this deal The overall experience was pleasant. Appreciated their help in selecting my new car. I had purchased from them before. I highly recommend this dealership for anyone looking to trade up. More

Best service ever I honestly enjoyed my experience here. Very helpful, knowledgeable, friendly. I drove away today. I did not at anytime feel pressured to buy. They ans I honestly enjoyed my experience here. Very helpful, knowledgeable, friendly. I drove away today. I did not at anytime feel pressured to buy. They answered all my questions quickly and thoroughly. More