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Greenway Kia of Rivergate

Madison, TN

4.2
468 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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1536 Gallatin Pike North

Madison, TN

37115

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Showing 468 reviews

February 27, 2021

Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Greenway Kia of Rivergate responded

Taylor, thank you for the review! It was our pleasure to assist you here at Greenway Kia of Rivergate, and we will certainly let Mac know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 13, 2021

Preston did an excellent job as my salesman went above and beyond in price negotiation as well as assisting me by orienting me to the car, synced my phone with blue tooth etc... More

by Mcmurtrym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Greenway Kia of Rivergate responded

Thank you for taking the time to leave us a review! Preston is an excellent member of our team at Greenway Kia of Rivergate, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

February 11, 2021

They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodne More

by mom1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Greenway Kia of Rivergate responded

"Personable, professional and efficient" are all words we love to see. Thank you so much for visiting us at Greenway Kia of Rivergate! For all of your future auto needs, we will be here to help.

January 23, 2021

Awesome experience today by Virgil and Timothy. Whole thing was easy and smooth. Got me what I wanted. Very friendly staff. Better than most I’ve dealt with. Thank you! More

by Bradleyplayz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Jackson
Jan 25, 2021 -

Greenway Kia of Rivergate responded

Bradley - We are delighted to hear that Virgil and Timothy helped you drive home from Greenway Kia of Rivergate in the vehicle you wanted. Thank you so much for trusting us with this purchase! We appreciate your positive feedback and wish you safe driving.

December 22, 2020

First of all I want to give praise to Matlock our sales person he did a good job. Everything else is bad at the dealership. When I took our vehicle in for a free oil change it took two and a half hours t More

by Nickr19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Jackson in Finance , Jim Galuzka
December 22, 2020

First I want to start off by saying our Sales rep was awesome, Virgil was friendly and helped us with great speed. We did know the exact car we wanted and knew how much we wanted to pay for it. Our probl More

by Reatork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

Our salesman, Preston, made sure that we got the best deal on 2 new Kia cars. We are returning customers of Preston who sold us our previous vehicles in 2017. Kia Rivergate is a great dealership that wil More

by Singhillzway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Britt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Jackson, finance
Dec 14, 2020 -

Greenway Kia of Rivergate responded

Thank you so much for trusting us with this purchase! We are delighted to hear that Preston helped you get into two great vehicles. We appreciate your repeat business and look forward to working together in the future at Greenway Kia of Rivergate!

Dec 14, 2020 -

Singhillzway responded

Keep up the great work, Chris, Tim, and Preston! Thanks again, the Fergusons

December 11, 2020

The greatest the humbling the pleasing down to earth the most honest easy to do business with no problem straight to the point no pressure More

by williamzachery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady and gentleman that made it happen, Jim Galuzka
Dec 14, 2020 -

Greenway Kia of Rivergate responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Greenway Kia of Rivergate, and we hope to see you again sometime!

December 11, 2020

They were ok with the speed they took to repair my car under warranty. It was dropped off monday and they finished it thursday after noon. It was a hybrid fuse. I had to rent a car. Under warranty i wa More

by No rental refund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Service dept gentleman stated I needed a new battery to get serviced for a recall to be done. He never looked up my car in the system to verify if the engine light was due to the recall while I was standin More

by deshonmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
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