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Greenway Kia of Rivergate

Madison, TN

4.2
465 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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1536 Gallatin Pike North

Madison, TN

37115

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Showing 465 reviews

April 12, 2021

Friendly staff clean waiting room came here before like it better than location closer to my home mainly because the staff is friendly thank you More

by felicia.hasting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Greenway Kia of Rivergate responded

Felicia - Thank you for reviewing Greenway Kia of Rivergate! We really appreciate you driving past another dealership to visit us and are grateful for your positive feedback. Enjoy your week!

Apr 12, 2021 -

felicia.hasting responded

Since I made that review my tire has went flat after I specifically asked the attendant to check it because it’s been low and rotate my tires. When I called in to speak with someone they told me in the service depot to gave my car towed to them and they would check my tire Well this is unexceptable yo me because I have a kid to pick up from School and take to lessons after school

March 26, 2021

We have been customers of Greenway Kia for 7 yrs now and have always received excellent service. I would recommend them to anybody in town More

by taressa1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Greenway Kia of Rivergate responded

Thank you for the review! It is always a pleasure to assist you here at Greenway Kia of Rivergate, and we couldn't be more grateful for your returning business. We look forward to your next visit!

March 23, 2021

We bought a used Kia Soul today from Greenway Kia of Rivergate. Our salesman, Virgil, was friendly, knowledgeable, and very professional. We did not go to the dealership with the intent of buying a ca More

by elliecurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Greenway Kia of Rivergate responded

It is terrific to hear that Virgil made your experience so excellent! Thank you for choosing Greenway Kia of Rivergate and taking the time to share your feedback. We hope you continue to enjoy your new Kia Soul!

March 09, 2021

I love my Kia Niro, and would highly recommend this car and this dealer. Dwayne was super helpful throughout the process. He was really nice, thorough in his explanation of the car and warranties (which wa More

by cbass92HEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Galuszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Greenway Kia of Rivergate responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with Dwayne here at Greenway Kia of Rivergate, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Kia Niro!

March 04, 2021

The service crew are very professional. In addition they committed very well with the customer. Always keeping updates explain what they are doing. Outstanding employees More

by Butch.prather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : So sorry I just can’t remember the young ladies name and the gentleman name. On duty 3-3-21 @ 12:30 pm.
Mar 04, 2021 -

Greenway Kia of Rivergate responded

Thank you for taking the time to review us! Hearing that you had such an excellent experience working with the team made our day. Drive safely, and we hope to see you back at Greenway Kia of Rivergate next time!

March 02, 2021

Fast, convenient and extremely friendly! Thank you for always being helpful and available whenever I need anything done to my vehicle. I appreciate you all! More

by Sam T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fallon
Mar 03, 2021 -

Greenway Kia of Rivergate responded

Sam - It's our pleasure to assist you! Thank you so much for supporting Greenway Kia of Rivergate with a wonderful review. We look forward to working together for years to come.

February 28, 2021

This was my first time buying a car and it was the smoothest process ever! Everyone involved was super friendly and helpful. My family has been with KIA for also 7 years and will continue to use them. More

by Nicolette.cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek and Geoffrey
Mar 02, 2021 -

Greenway Kia of Rivergate responded

Nicolette, we are so grateful for your family's years of business! Thank you for choosing Greenway Kia of Rivergate and sharing your excellent review. We hope you are loving your new car!

February 27, 2021

Mr. McDadden was professional, understanding, and very helpful. The amount of time to get my device done was quick, although I had to come twice to get my service completed, my experience was great! More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Greenway Kia of Rivergate responded

Taylor, thank you for the review! It was our pleasure to assist you here at Greenway Kia of Rivergate, and we will certainly let Mac know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 13, 2021

Preston did an excellent job as my salesman went above and beyond in price negotiation as well as assisting me by orienting me to the car, synced my phone with blue tooth etc... More

by Mcmurtrym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Greenway Kia of Rivergate responded

Thank you for taking the time to leave us a review! Preston is an excellent member of our team at Greenway Kia of Rivergate, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

February 11, 2021

They were very personable, professional and efficient. They were able to complete the work quicker than expected. They were very patient on explaining my option. It was a pleasant experience. Thank goodne More

by mom1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Greenway Kia of Rivergate responded

"Personable, professional and efficient" are all words we love to see. Thank you so much for visiting us at Greenway Kia of Rivergate! For all of your future auto needs, we will be here to help.

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