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Greenway Kia of Rivergate

Madison, TN

4.2
468 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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1536 Gallatin Pike North

Madison, TN

37115

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Showing 468 reviews

October 12, 2021

Transferred service agreement from Greenwood Kia in Franklin, TN to Greenwood KIA at Rivergate/ Madison, TN since closer to my home. Service was excellent and like that they washed my car, too. Needed More

by janicemickle0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Greenway Kia of Rivergate responded

We're glad to have earned your business, Janice! It's our pleasure to provide you with exceptional service and a clean vehicle to drive off in. The Greenway Kia of Rivergate team looks forward to working with you again next time you need service!

October 11, 2021

Always get good service. Nice friendly people who takes care of my service needs. They have a nice waiting area. More

by cpruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Greenway Kia of Rivergate responded

Thank you for the wonderful feedback - we're glad to hear we're taking great care of you and your car! Safe travels, from the whole Greenway Kia of Rivergate team!

October 04, 2021

Service advisor was courteous and very respectful of my time. Had a bad experience at another area dealership so I started coming here instead, and I am happy I chose to More

by aroot002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Greenway Kia of Rivergate responded

We're happy you chose to visit Greenway Kia of Rivergate as well! We greatly value the time you lend to our team to complete your service, and we do all we can to keep your visits efficient. Thank you for taking the time to express your support, and whenever you require automotive care next, we'll be here!

September 28, 2021

Quick and easy service in and out less than an hour hour and 15 minutes More

by dianaconcannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Greenway Kia of Rivergate responded

We're happy to hear the Greenway Kia of Rivergate team was able to take care of you and get you back on the road in no time. Thank you for stopping by!

September 10, 2021

I trusted this dealership to sale me a quality car. And they sold me peice of junk and won't answer the phone. Bad business move More

by demondbond73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preston Britt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodore mullins
September 01, 2021

I have gotten great service any time I have had to go to the dealership. Very helpful in explaining what needs to be done and suggested maintenance More

by tanker0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Sep 01, 2021 -

Greenway Kia of Rivergate responded

We're so glad you can rely on our team of automotive experts for great service and high quality maintenance suggestions. At Greenway Kia of Rivergate, we always want what is best for our guests and their vehicles. Thank you for your loyalty and we'll see you next time you need service!

August 26, 2021

Very pleased with Greenway Kia at Rivergate. They always get my car in for service promptly. The service is always completed professionally and on time. I would highly recommend this dealership for any auto More

by RitaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service dept/customer service
Aug 27, 2021 -

Greenway Kia of Rivergate responded

Thank you for continuing to trust us with your business and your vehicle! We are grateful to have you as a customer here at Greenway Kia of Rivergate. Drive safely and have a terrific day!

August 26, 2021

I purchased a 2017 Honda Civic from Greenway Kia Rivergate on 8/11/2021 for $25,635.73 including the extended warranty on the car. On 8/21/2021 while on a trip my A/C unit started to work intermitt More

by karamaerobinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy Jackson
August 06, 2021

Great service , keep it up! Friendly, fast, dependable, service. Price is fair and appropriate. All employees were very professional. They went out of their way to make me feel comfortable. More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names
Aug 06, 2021 -

Greenway Kia of Rivergate responded

Thanks for posting about your 5-star experience with our Greenway Kia of Rivergate team!

July 29, 2021

If I could make it zero I would. Magically my prepaid service package does not apply. This was my 3rd time getting an oil change & was asked if I wanted "15,000 mile service". Since I'm at 15K I foolish More

by H Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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