Greenway Kia of Rivergate

Ulysses was a great salesman who worked hard to ensure that I got everything I wanted. I was very pleased with my customer service! that I got everything I wanted. I was very pleased with my customer service! More

Great service! They are knowledgeable and friendly and always get me in and out quickly. They are knowledgeable and friendly and always get me in and out quickly. More

On November 18, I was involved in a T-Bone accident which totaled my 2022 Kia Soul I bought new from here 2 years ago. I had bought a new Kia Forte in 2016. I also referred my mother-in law here for two buys totaled my 2022 Kia Soul I bought new from here 2 years ago. I had bought a new Kia Forte in 2016. I also referred my mother-in law here for two buys so far. Our salesman was Virgil Avery. On November 26th, I went to Kia Rivergate to buy a used Kia Soul. I met with Virgil and told him I did not have gap insurance this go round and wish I had it like before and needed it this go round. I also told him I wanted an extended warranty. I saw a used 2020 Kia Soul with low miles on it and Virgil agreed on a price of $16,650. I was very tired and on medication due to the accident, which hurt me pretty badly. When signing the finance papers I inquired about putting my old plates on the new purchase and the finance man told me "they don't do that anymore"(which was a lie). After getting home, I realized they had charged me $17, 300 for the car, not the $16,650 we had agreed upon. I called Virgil and he told me he remembered quoting me the $16,650 number and so I spoke to the finance man and told him what had happened. After repeated calls to Virgil, nobody has contacted me about this issue. What they don't realize is I have beaten a law suit xxxxxx all the way to the State Supreme Court, so they don't know who they are messing with. I have read the reviews here am I am aghast at what I have read. What they have done is pure fraud, first telling me that I couldn't use my old plates (I lost $45 on that deal) and defrauding me out of $650. They got the nice extended warranty already for $3160, which is above normal, so then they screw me again on the price! BTW, I never did get the gap insurance! Normally, I read contracts carefully, but I was in a bad way and trusted KIA Rivergate: NEVER again!!!! Expect to see me in court next year KIA!!! More

This dealership went above the norm to help me get into a new Kia Sportage.Nehemiah was so pleasant and helpful. Great place to shop. Recommend if you want a pleasant experience new Kia Sportage.Nehemiah was so pleasant and helpful. Great place to shop. Recommend if you want a pleasant experience More

The staff at Greenway Kia of Rivergate Is very friendly, helpful, and informative. They helped me with my automobile needs and put me in a car that was just right for me. helpful, and informative. They helped me with my automobile needs and put me in a car that was just right for me. More

Dealership was not good about getting back to me when the part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking wh part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking what they charge that was 120 bucks , more than what I would pay for an oil change. Other than that was a good experience . More

The salesman was the best. Going to the finance manager is usually a nightmare but it wasn't and left dealership very satisfied.Tim and especially chis made this the best car b Going to the finance manager is usually a nightmare but it wasn't and left dealership very satisfied.Tim and especially chis made this the best car buying experience i ever had More

Professional and friendly, Great service and clean. Diagnosed and explained my problem very well. Work was done and completed Diagnosed and explained my problem very well. Work was done and completed More