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Greenway Kia of Riverchase
Pelham, AL
553 Reviews
Stop by and visit us today in Pelham, Alabama, also serving Birmingham and Hoover Kia shoppers. We are committed to providing outstanding customer experience. We invite you to our showroom to have a look around!
New & Pre-owned Kia Cars for Pelham, Riverchase and Greater Birmingham Alabama
Looking for a new Kia Soul, Sportage or Sorento? The knowledgeable staff at Riverchase Kia are happy to help you find the perfect ride. If you're in the market for a used car in Pelham, check out our huge selection. Stop by our dealership near Hoover and view our selection today. Please contact us or view our hours and directions page for directions on how to find us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 553 reviews
March 21, 2012
After calling and speaking with them about my credit I drove the hour to the dealership because they claim that if you bring home "$350 a week" they want to approve your credit. I make a little ove $350 a drove the hour to the dealership because they claim that if you bring home "$350 a week" they want to approve your credit. I make a little ove $350 a week and they said that they could work with me! I get there and all they have to sell me is an old ragged crossover that I do NOT want and i told them before i drove the hour that i was only interested in the Forte. After finally finding a Forte that I could live with even though it is a base model with NOTHING power i said ok see what you can do on this car. After sitting there for over an hour while they try to get me approved they come back and tell me that there is nothing that they can do for me and almost run me out the door. They were VERY RUDE once they found out that even though the commercial "claims" they can help me because i make over $350 a week (I work for the State of Alabama Department of Transportation) they couldn't do anything. I don't care how much money I have and how bad or good my credit may be in the future I would NEVER go back there to try to buy ANYTHING!!!!!! They ruined my outlook on a Kia all together. I went and bought a FORD instead and I am glad that I did! More
by laylaker
Employees Worked With
Do Not Remember
March 06, 2012
THE WORST KIA DEALERSHIP IN THE COUNTRY!!! DO NOT GO HERE. THE POSITIVE POSTS ARE FROM THE SALESMEN THEMSELVES. I was in the market for a Kia Sorento in a specific color and trim package. I have literal HERE. THE POSITIVE POSTS ARE FROM THE SALESMEN THEMSELVES. I was in the market for a Kia Sorento in a specific color and trim package. I have literally spoken to or have visited most of the Kia dealerships in the Southeast. Riverchase Kia are xxxxxxxx! The salesman (forgot his name but they are all the same) called me stating they had what I was looking for after I had previously inquired. He also stated that they would give me $5000 for my trade as long as it could drive to the lot. I explained to him that my 2000 Mustang with 167000 miles was worth only about $1500. He stated it didn't matter because it was a rebate from the manufacturer. I told him that it better not be a gimmick, as I was going to have to drive an hour to get there. He assured me everything would go well and that this rebate was going to end in a few days. I get there and he states that they had sold the vehicle the day before and that he didn't realize it (this was a lie, Kia Motors said they never had it). He said that they could do a dealer trade and have the vehicle on the lot within a few days. I asked if the $5000 trade in value still applied, and he said yes. When they did the paperwork the vehicle was $3000 above the sticker price!!! I asked how the heck that could happen, and he said I didn't qualify for the $5000 because it wasn't in stock. So, we walked around and I found one in stock that I was willing to settle on since I was getting $5000 off. We did the paper work and now we were $2000 above sticker price. Oh, and no, this is not even including taxes and title. The salesman then became extremely rude with me. I went and spoke with the sales manager who was even more rude to me. Locklear Kia in Tuscaloosa was going to put me in the same vehicle with more options for thousands less. STAY AWAY FROM RIVERCHASE KIA!!!!!!!!! More
by skcrj
Employees Worked With
salesmen and sales manager
February 24, 2012
Will not call back if you have a problem or simple question. We have left 3 messages over the course of 3 weeks and have yet to get a call back regarding a refund for a warranty that was purchased. question. We have left 3 messages over the course of 3 weeks and have yet to get a call back regarding a refund for a warranty that was purchased. More
by knstafford
Employees Worked With
Finance department for warranty refund
