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Greenway Kia of Riverchase
Pelham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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I went here in 2011 with my father to purchase a brand new kia soul 2011. I was 19 at the time and knew very little about cars. My father, who is normally very good at dealing with people, was extremely new kia soul 2011. I was 19 at the time and knew very little about cars. My father, who is normally very good at dealing with people, was extremely sick at the time.. but because my current car's transmission was going out, and I had made the mistake of going to Carmax and purchasing a 2008 Ford Focus with only 1 day left to change my mind, I was in a rush to get a new car. Otherwise, I would have shopped around more. Anyway, upon coming to the dealership, my father and I browsed through several different cars until I saw a 2011 Kia Soul, Limited edition, on the lot.. It was the tiger-striped, and supposedly fully loaded. Being a 19 yr old girl, I fell in love instantly. I ended up trading in my 2005 Limited Edition pt cruiser for the $5000. Even after that, what should have been a $18-20k car ended up costing me almost $26,000.00. Recently, I tried to trade in my car with Honda who was going to work out a deal with me so I could get the car of my dreams ( A Honda Civic ), and Kia informed them they would only pay 9,000 for my car. Which is FAR below the KBB value. Not only that, but according to my warranty, I am only able to have maintenance done AT the Kia dealership or my warranty becomes invalid. I also can not have any additions put onto my car (Interior lighting, etc) without it affecting the warranty. Over all, I feel that I was cheated out of a lot of money for a mediocre car that 1) Does not get the gas mileage it's supposed to. 2) Is NOT Worth the $30,000.00 it cost to purchase it (prior to the trade in.) 3.) comes with a $368.00 a month car payment. More
they work with you, plus the friendly sales rep., Mr. Rasberry even came in on his day off to help me with everything. i would recommend him and the dealership. Rasberry even came in on his day off to help me with everything. i would recommend him and the dealership. More
I love love love my new sorento!! Jira did such a great job at keeping me informed! Everyone was so great and helpful! This was my best first time buying experience ever! job at keeping me informed! Everyone was so great and helpful! This was my best first time buying experience ever! More
Great place to buy a car! Eddie had me laughing and very comfortable in my experience at Riverchase Kia. I would recommend anyone to Riverchase Kia to purchase a car. comfortable in my experience at Riverchase Kia. I would recommend anyone to Riverchase Kia to purchase a car. More
Todd was excellent!! He got me out of my Sonata into a beautiful Optima! I love it & I would recomend anyone to them! They are great & I just did my first service & the service department was great too! T beautiful Optima! I love it & I would recomend anyone to them! They are great & I just did my first service & the service department was great too! Thank you. More
Called and spoke with a sales person named jirah and she told me about the application and to put her name at the bottom.did the whole application like she said and she never called me back this company sho told me about the application and to put her name at the bottom.did the whole application like she said and she never called me back this company should not be in business if that's how they treat their customers More
I called the dealership prior to driving over an hour to be very disappointed.. I talk with Matt Alexi before going and told him what I wanted and my financial situation and was assured that everything look be very disappointed.. I talk with Matt Alexi before going and told him what I wanted and my financial situation and was assured that everything looked good by Jeff Williams.. I told him I needed detail as to what he meant because we didn't want to waste gas and time to be disappointed. He still assured me that everything was good. After arriving to see Matt, he quickly turn the sale over to Clarence Raspberry, who was very nice and polite. We spent almost 2hours there, to be informed that everything I ask for was impossible, which I should have been told before driving over an hour. They tried to put us in a used or lower grade vehicle, which was very degrading. All they wanted to do was get us to the dealership to offer a completely different deal. They did not offer compensation to us for our time and gas. Word of advise if considering this dealership, shop your local dealers first and don't rely on anything you are told by phone..!!!!! More
My experience with Riverchase Kia and Mr. Leo Henry was excellent. It was the best experience I have had in buying a car. They were very helpful, let me drive the SOUL for a couple of days while deciding i excellent. It was the best experience I have had in buying a car. They were very helpful, let me drive the SOUL for a couple of days while deciding if I really wanted to buy it, and they didn't talk down to you when it came to buying and financing. Overall, it was a great experience and I love my new KIA SOUL!!!!! I would recommend them to anyone. More
Leo did a phenomenal job getting me into a Kia Optima. He & Mario got my payment where I need to be & I love my new car & enjoyed my car buying experience!!! & Mario got my payment where I need to be & I love my new car & enjoyed my car buying experience!!! More
I am a repeat customer with Riverchase Kia and will go back to purchase in the future. Joey helped me with different options on both cars. I traded in a 2011 Kia Forte for a 2013 Kia Optima. I just wan back to purchase in the future. Joey helped me with different options on both cars. I traded in a 2011 Kia Forte for a 2013 Kia Optima. I just wanted a larger car as a preference. I am impressed with the Service Center and the Dealership in general. I would recommend Joey as a sales consultant. He made me feel very comfortable as a customer. More