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Greenway Kia of Riverchase

Pelham, AL

4.2
560 Reviews
Stop by and visit us today in Pelham, Alabama, also serving Birmingham and Hoover Kia shoppers. We are committed to providing outstanding customer experience. We invite you to our showroom to have a look around! New & Pre-owned Kia Cars for Pelham, Riverchase and Greater Birmingham Alabama Looking for a new Kia Soul, Sportage or Sorento? The knowledgeable staff at Riverchase Kia are happy to help you find the perfect ride. If you're in the market for a used car in Pelham, check out our huge selection. Stop by our dealership near Hoover and view our selection today. Please contact us or view our hours and directions page for directions on how to find us.
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2200 US-31

Pelham, AL

35124

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Showing 560 reviews

July 21, 2016

Great Customer Service The first encounter was from the internet rep. whom gave us, a really great first impression of Riverchase Kia. Our sales associate was, Teddy Frye. H More

by C.C.Stacy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Jul 22, 2016 -

Greenway Kia of Riverchase responded

Thank you for your unbelievably nice feedback about our team! We strive to provide the best customer service and it is always exciting to hear when we achieve that. Teddy is a fantastic associate and we are glad you got to work with him so he could give you the service and appreciation you deserve. Please feel free to come back and work with us again so we can continue to provide you with the best customer experience!

July 18, 2016

Customer service is awesome Teddy Frye was our sales associate when we purchased our 2016 forte hatchback. He was knowledgeable in everything on the lot and very helpful in helpi More

by Juleigh2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Jul 18, 2016 -

Greenway Kia of Riverchase responded

Thank you for taking the time to share about your great buying experience with Teddy and the Riverchase Kia team! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad Teddy could provide an enjoyable and knowledgeable experience for you. Thank you for the positive recommendation, and we look forward to the opportunity to work with you again.

July 17, 2016

Excellent buying experience Had zero issues with the dealership and salesman. Teddy was great and extremely helpful and courteous. If you want a great buying experience come to R More

by Cindy277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Jul 18, 2016 -

Greenway Kia of Riverchase responded

We are delighted to hear that Teddy helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words, Cindy. We value your business and look forward to seeing you in the future! Thanks again!

July 08, 2016

Nice folks! Lamar was my salesman-nice guy-no pressure. I got the vehicle I wanted at a fair price-and I'm SO happy! I plan to recommend Lamar and Riverchase Kia More

by thehairybikertvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2016 -

Greenway Kia of Riverchase responded

Thank you for letting us know about your recent car buying experience. At Riverchase Kia, we work hard to ensure that every car purchase is a great experience. We’re very happy to learn that you were pleased with the customer service Lamar and the rest of our team provided you with. Please let us know if there is ever anything we can assist you with in the future. Enjoy your new car!

June 28, 2016

My car buying experience was excellent. I have bought six automobiles at Riverchase KIA and the salesmen, Joey Bibb and Marvin, were very honest and patient with me. They made me feel comfor More

by GaryB222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Bibb and Marvin and Tracy
June 20, 2016

Excellent in both Sales and Service I have purchased 2 vehicles from Riverchase Kia. The reason I go back is the excellent way I was treated in both the Sales and Service Departments. More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams, Ray Whitsey
June 14, 2016

Awesome Experience From the first phone call to the last signature, this was the very best experience I've ever had purchasing a car. Special thanks to Mr. Lee for taki More

by Sophia A.
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lee, Mr. Williams
June 13, 2016

Great Service Salesman Joey Bibb was Wonderful I could not have ask for better service. Salesman was just so thoughtful and really worked with me on my payments. This makes the 3rd car I have bough More

by mary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Bibb
May 10, 2016

Referral Program Bought a car a few years back and didn't have any issues Referral Program- had some issues with referral but they took care of after speaking to one More

by ZacW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 05, 2016 -

ZacW responded

Thank you for your response! I updated my review, after requesting to speak to one of the managers they took care of the referrals and received both in no time! Thank you

March 25, 2016

Great experience for a non-local buyer Found the car through an online source and contacted the dealer via online inquiry. They responded quickly and effectively. I was shopping for a speci More

by Tjruthruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Marderius
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