Greenway Kia of Riverchase

Excellent in both Sales and Service I have purchased 2 vehicles from Riverchase Kia. The reason I go back is the excellent way I was treated in both the Sales and Service Departments. I have purchased 2 vehicles from Riverchase Kia. The reason I go back is the excellent way I was treated in both the Sales and Service Departments. Ray Whitsey was my salesman both times and he was very informative and Jeff Williams was wonderful. My payment is where I feel comfortable and that's due to Jeff. I would certainly recommend anyone, AND HAVE, to talk with either one of these two men if they are even remotely interested in buying new or used in the future. More

Awesome Experience From the first phone call to the last signature, this was the very best experience I've ever had purchasing a car. Special thanks to Mr. Lee for taki From the first phone call to the last signature, this was the very best experience I've ever had purchasing a car. Special thanks to Mr. Lee for taking such great care to helping me find the right car and to Mr. Williams for the smooth financing paperwork process. I can't say enough about them. Friendly, competent and efficient. More

Great Service Salesman Joey Bibb was Wonderful I could not have ask for better service. Salesman was just so thoughtful and really worked with me on my payments. This makes the 3rd car I have bough I could not have ask for better service. Salesman was just so thoughtful and really worked with me on my payments. This makes the 3rd car I have bought at this locate. Being treated good makes me come back again. More

Great experience for a non-local buyer Found the car through an online source and contacted the dealer via online inquiry. They responded quickly and effectively. I was shopping for a speci Found the car through an online source and contacted the dealer via online inquiry. They responded quickly and effectively. I was shopping for a specific, low production vehicle and they did an excellent job of helping me evaluate the car remotely (FaceTime, pics, and video). They were responsive throughout the experience and ALWAYS very friendly. Would highly recommend this dealer (call Kevin or Marderius)! More

Great car shopping experience I went in not knowing exactly what I wanted.. but I knew the things I NEEDED. My son was taking my car and I needed a second auto. I told Lamar the I went in not knowing exactly what I wanted.. but I knew the things I NEEDED. My son was taking my car and I needed a second auto. I told Lamar the price range, the items I needed on the car and what I liked.. He was incredible. He did not try and "sell" me on one auto.. We "SHOPPED".. we looked at different body styles and different auto's.. we compared and then narrowed down what I did and did not like into the car I needed.. No high pressure.. just point blank helping me find what I needed. So appreciate that.. More

Bad customer service😈 I went to get a quote for a tire for my 2016 kia and the lady in the service department wrote my info on a yellow sticky pad with no good details. The I went to get a quote for a tire for my 2016 kia and the lady in the service department wrote my info on a yellow sticky pad with no good details. Then I asked for something more professional. Then she just put it on a bigger piece of paper with no letter head. I was treated like I was getting on her nerves. I will be buying my tire somewhere on than Kia. This was on 3/1/2016 around 8:45am More

Best Car Buying Experience Yet!! I was looking for a new vehicle, because due to traveling for work, it was time to park my Explorer which had over 200,000 miles on it. Joseph Bibb ( I was looking for a new vehicle, because due to traveling for work, it was time to park my Explorer which had over 200,000 miles on it. Joseph Bibb (Joey) showed us the new 2016 Forte, and I absolutely loved it! It had all the options I needed, and the pricing was great. The finance team had us approved and processed very quickly, which I was not used to in other dealership experiences. While they were taking care of me, my wife was saying how much she loved the KIA Soul, and would really like to have one...in ALIEN green :) As it worked out, we went back to see Joey a few weeks later, and ended up trading her car in on a new Soul. Now my wife is as happy as she can be. Let me just say, if you are in the market for a new or used vehicle, go see Joseph Bibb at Riverchase KIA in Pelham, AL. He is the most courteous and knowledgeable salesman I have ever had the pleasure of doing business with. Thanks again Joey for making both of our visits pleasant! More

The most satisfying experience I ever had buying a car. The staff was very friendly and helpful. Lamar, Jeff, and Appleberry went above and beyond to make sure I got the vehicle I wanted. They continue to h The staff was very friendly and helpful. Lamar, Jeff, and Appleberry went above and beyond to make sure I got the vehicle I wanted. They continue to help anytime I have a question or concern. Very professional and friendly staff. I really enjoyed my car buying experience and have been recommending them to everyone. More

contest scam to get you in the door if you get the contest in the mail it is only a scam to get you there. mine said I won $500. When I got there they said no the card only shows that yo if you get the contest in the mail it is only a scam to get you there. mine said I won $500. When I got there they said no the card only shows that you have a chance to win $500, look at the fine print. It was not in the fine print. Then they tried to sell me a car. My comment was there is no way I can trust you with a car if you mislead me with your contest. More