Greenway Kia of Riverchase

Easy and efficient! Mark Pierce made car buying simple! I really wanted an optima, but after being in it, it didn't have the head room I expected, no problem. Mark sugges Mark Pierce made car buying simple! I really wanted an optima, but after being in it, it didn't have the head room I expected, no problem. Mark suggested the Forte5, I thought what for? I bought the forte5 and thank goodness they were patient! This is a great location, strong team with can do attitude! If you need a car, give them a try! More

Helpful & Informative!! Lionel Lee was amazing. I absolutely detest car dealerships and car salesmen. Like to the point where after my first financed car, almost 10 years ago Lionel Lee was amazing. I absolutely detest car dealerships and car salesmen. Like to the point where after my first financed car, almost 10 years ago- I paid cash for any vehicle thereafter. Having moved in from out of state- and not having the most reliable transportation, we sold both our vehicles- and at the same time didn't realize that even the good credit stuff falls off your report. It put us in a bit of a bind and Lionel worked very hard and explained a lot more than any other car salesman ever has. I never felt like he pressured us to make a sale- and even though the most intelligent thing would have been to shop around? I really felt like I could trust Lionel!! When our payments came back higher than we wanted - he went through and explained why- then he gave us information regarding refinancing (when it would be best to do- even though we can do it anytime- he advised us the best time to consider it) - and he also explained how the "credit rebuilding program" which Kia offers- comes at a high interest rate - he told us why that was and everything! He was so informative I had very little to ask the actual financing department!! I genuinely believe that although- as a car salesman- I know they all want the sales - but Lionel took the time to make sure we understood why we were getting the kind of deal we were, and gave us a lot of advice regarding how to get everything to the point we had wanted to be at when we walked in the door ( the point we thought we were at honestly). I can tell you that as long as Lionel is at Riverchase Kia? We will be lifelong customers!! More

Fear of the unknown and faith to walk! I got a car! Wow! Let me setup my story so you can understand my Wow! So I had a car that was worth 9,000 and I owed 17,000. I went to Riverchase Kia I got a car! Wow! Let me setup my story so you can understand my Wow! So I had a car that was worth 9,000 and I owed 17,000. I went to Riverchase Kia b/c my mama advised me too. I pull up like well let's see. I drive around the place looking at the cars. In my mind I am doubtful. I park and get out and began walking through the cars. ( I always look at the smallest car) even though I am bigger than the car. Out comes Teddy Frye he begins to ask if I need assistance I explain my situation. He said I can help. (Again in my mind I'm like yeah Right) We sit there and I give him. License, check stub and he works out the numbers and says my manager is dealing with the bank lets go drive a car. (Again in my head I'm like NOOOOOOOOO because if I don't get approved I am going to be angry.) We drive I am in a white 2016 Kia Optima with 200 miles in it. Did I mention it was hybrid. So I am shifting from ECO to regular loving it. Mr. Frye is telling me all about the features. We get back to the dealership I am in love. So I wait probably five minutes and guess what I GOT APPROVED. NO LONGER DO I HAVE TO FILE BANKRUPTCY TO GET OUT OF LOAN. I have a car that is worth something to me... Tears began to stream down my face. Today I am an owner of a 2016 KIA OPTIMA HYBRID. THANKS TEDDY FRYE! SO IF YOU NEED A CAR BAD CREDIT, NO CREDIT, GOOD CREDIT, GO TO RIVERCHASE KIA AND ASK FOR TEDDY FRYE....... GO TEDDY GO TEDDY GO TEDDY!!!!! More

Great buying experience. Friendly - great customer service. I have purchased 4 vehicles (Optima, Soul, Forte and Rio) from this dealership and have a had great customer service before and after the sale on each I have purchased 4 vehicles (Optima, Soul, Forte and Rio) from this dealership and have a had great customer service before and after the sale on each. jw More

Great! Got in, got out, fast service. Salesman was friendly and thorough in his work, and in selling the car. If I needed another car, I would consider thi Got in, got out, fast service. Salesman was friendly and thorough in his work, and in selling the car. If I needed another car, I would consider this place again. More

Sharon's review....Excellent!!! I bought 2016 Kia Rio... and I highly recommend Teddy...He worked very hard for me to get into a vehicle. Communication was excellent. I had poor cred I bought 2016 Kia Rio... and I highly recommend Teddy...He worked very hard for me to get into a vehicle. Communication was excellent. I had poor credit and was still able to get in a new car!! Loved the whole experience with him and the dealership. Would not go anywhere else!! More

Excellent service My daughter and I both bought new vehicles at the same time. Teddy worked with her as a first time car buyer to get her in exactly the car she wanted. My daughter and I both bought new vehicles at the same time. Teddy worked with her as a first time car buyer to get her in exactly the car she wanted. When I mentioned what I was looking for, he showed me a Kia Sorento. I am quite pleased with my purchase. More

Phenomenal Team/ Easy Transaction I placed and inquiry online and received a call back later in the afternoon, however I live 1 hr and 45 mins from the dealership, I was told if I coul I placed and inquiry online and received a call back later in the afternoon, however I live 1 hr and 45 mins from the dealership, I was told if I could be there by 8:00, they would take care of me and they did. The team stayed until after 9:00 on a Saturday night, I left in a car I love, Within my price range with my less than perfect credit. I haven't bought a car in 10 years due to "car buying anxiety" but Teddy, took what I wanted and made it happen and I will recommend him and this dealership to anyone looking for a vehicle! Thank you! More

Excellent Experience! We had an excellent experience buying our Forte 5 from Leo Henry and the staff at Riverchase Kia. From the initial contact through the final handover We had an excellent experience buying our Forte 5 from Leo Henry and the staff at Riverchase Kia. From the initial contact through the final handover of the keys (we had only the vaguest idea of what we were looking for in a new car), the experience was easy! The staff was friendly, knowledgeable (Leo's knowledge of the car models was almost encyclopedic!), and did everything they could to help us find a car we liked, liked to drive, and fit what we were looking for. Highest possible recommendation - if you are in the market for a car - check them out (we drove 60 miles to see them and are glad that we did). More

Great sales consultant, Not so great dealership The dealership was highly incompetent, especially in the financing department. What should have been a wonderful experience was tainted by the abundan The dealership was highly incompetent, especially in the financing department. What should have been a wonderful experience was tainted by the abundance of incompetency the financing department showed-repeatedly. My sales consultant Joey Bibb was honest, helpful, and went above and beyond. When my sales consultant found out the extent to which the finance department had messed up, he did everything in his power to make the situation right and a pleasant one. More