Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia of Riverchase
Pelham, AL
554 Reviews
Stop by and visit us today in Pelham, Alabama, also serving Birmingham and Hoover Kia shoppers. We are committed to providing outstanding customer experience. We invite you to our showroom to have a look around!
New & Pre-owned Kia Cars for Pelham, Riverchase and Greater Birmingham Alabama
Looking for a new Kia Soul, Sportage or Sorento? The knowledgeable staff at Riverchase Kia are happy to help you find the perfect ride. If you're in the market for a used car in Pelham, check out our huge selection. Stop by our dealership near Hoover and view our selection today. Please contact us or view our hours and directions page for directions on how to find us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 554 reviews
February 07, 2017
Awesome Experience Greg was great through the entire process. I went in knowing that my credit wasn't great and the entire staff made it so easy to purchase. I left in a Greg was great through the entire process. I went in knowing that my credit wasn't great and the entire staff made it so easy to purchase. I left in a brand new car with $0 down!! I highly recommend Greg and Riverchase Kia!! More
by Sivart28
February 05, 2017
Great Experience Pleased with everything. Rock and Lionel workers not only with me but for me. I had many obstacles working against me but they tirelessly worked with Pleased with everything. Rock and Lionel workers not only with me but for me. I had many obstacles working against me but they tirelessly worked with management until a deal was done. I'm extremely pleased with my car (2017 Optima LX)! Thanks guys I'm greatful! More
by Johnny Brown
February 04, 2017
They gave us a deal when NO ONE else would We visited multiple dealerships in the area looking to get my wife out of a car that was not worth what she was paying for it. We owed more than it wa We visited multiple dealerships in the area looking to get my wife out of a car that was not worth what she was paying for it. We owed more than it was worth which was the main reason every other dealership turned us down. Lionel felt confident that he and his team could get us in a new car and oh did he deliver! We appreciate everything Riverchase Kia did for us and would recommend them to anyone. Be sure to ask for Lionel! More
by TheRedHeadWithNoDoorHandle
Employees Worked With
February 03, 2017
Best Salesman Ever!!!! Teddy Frye took care of me soon I walk in the door. I told him what I'm looking for an he got me just what i want. I highly recommend Teddy Frye at Ri Teddy Frye took care of me soon I walk in the door. I told him what I'm looking for an he got me just what i want. I highly recommend Teddy Frye at Riverchase Kia in Pelham, Al...Thanks Again!! Looking forward to doing more business with you..Phenomenal work!!!!!!!!!!💪 More
by Charnica Childs
Employees Worked With
Teddy Frye
February 01, 2017
Amazing Friendly Serivce and Caring I was so impressed with the caring spirit of Greg Craven and the whole finance department at Riverchase Kia. I was apprehensive about my recent credi I was so impressed with the caring spirit of Greg Craven and the whole finance department at Riverchase Kia. I was apprehensive about my recent credit history and a little fearful, but within five minutes of talking with Mr. Craven, he made me feel at ease and as if I was talking to a family member. He was very professional yet had a compassionate spirit. The Finance Department in working with Mr. Craven was very concerned with meeting my needs and making sure I got a great car and a payment I was comfortable with. I will never go anywhere else in the future. You have earned a customer for life. I highly recommend this dealership and Mr. Greg Craven to assist you with your need for a vehicle. It was truly a blessing to meet him and all the staff. More
by Gigimom3
Employees Worked With
January 30, 2017
Very Helpful Teddy was very helpful in working with me on picking out and purchasing a great vehicle. The Optima I purchased fit into my budget and is just what I Teddy was very helpful in working with me on picking out and purchasing a great vehicle. The Optima I purchased fit into my budget and is just what I needed. Thanks again for the help. More
by Rudolph James
Employees Worked With
Teddy Frye
January 29, 2017
This is Why Not One Trusts Car Salesmen At every turn it seemed another half-truth fell from these people. 1.) "The Kia Soul is $15-16 K." Lie. After the dealer markup and fees be prepared t At every turn it seemed another half-truth fell from these people. 1.) "The Kia Soul is $15-16 K." Lie. After the dealer markup and fees be prepared to pay $20-23 K for a new model. 2.) After getting in a used model and starting the engine it was VERY ruff idea for 30-60 sec. "They all do that ... my last two always did that." Lie. Went to another dealer and started a Kia that started and idled fine immediately. And let's not leave out "The brakes do that because of 'rust' buildup" (Most of the time the brakes make that noise because they need to be replaced!). 3.) And the winner ... "The Soul is $16 K and only has 30,000 miles." Lie. 30,000+ miles were displayed on the door sticker but the odometer clearly read >65,000 miles. "Oops ... sorry." It was everything a person has come to expect from a car dealership: half-truths and pressure tactics. I wouldn't buy toothpicks from these people. More
by Scott C
January 27, 2017
Used Car Purchase I had an excellent experience purchasing a used KIA Forte. I was able to find the car I wanted at the price I wanted, estimate the cost and schedule a I had an excellent experience purchasing a used KIA Forte. I was able to find the car I wanted at the price I wanted, estimate the cost and schedule an appointment with the Internet sales team. When my wife and I arrived, Teddy Frye, sales associate was ready to help us without interruptions. Even the time spent the financial manager was pleasant, informative and helped us make a good decision before making the purchase. I have to say, this is the best car buying experience I have ever had. More
by WTurner
Employees Worked With
Teddy Frye
January 26, 2017
Salesman We had a great experience at riverchase an our salesman teddy was great he went above an beyond! Overall we had a great experience at riverchase We had a great experience at riverchase an our salesman teddy was great he went above an beyond! Overall we had a great experience at riverchase More
by Maddog184
Employees Worked With
Teddy Frye
January 25, 2017
Helping Hand Learning is the key to any sale we worked with an awesome sales person very knowledgeable and helpful to ours needs we will return the to this dealer Learning is the key to any sale we worked with an awesome sales person very knowledgeable and helpful to ours needs we will return the to this dealer and ask for the same sales person for a great sale on my next car thanks Teddy Frye More
by mocha951
Employees Worked With
Teddy Frye
