Greenway Kia of Riverchase
Pelham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 554 reviews
Friendly Knowlegable Staff This dealership was very busy on the day I arrived from out of town to look at a preowned car they had on the lot. I though, oh no, this is gonna take This dealership was very busy on the day I arrived from out of town to look at a preowned car they had on the lot. I though, oh no, this is gonna take forever. But to my surprise I was assigned a great salesman who answered all my questions and worked with me throughout the whole car buying process. It was fast and effortless. The finance manager was very nice and efficient. I was impressed with this dealership and I am Extremly happy with my purchase. Thanks for helping me with my dream car! More
Great experience I couldn't have asked for a better experience. My salesman (Joey Bibb) was great. He was honest, knowledgeable, and helpful a man of integrity. Joey i I couldn't have asked for a better experience. My salesman (Joey Bibb) was great. He was honest, knowledgeable, and helpful a man of integrity. Joey is a great access to Riverchase Kia. Overall from choosing a vehicle to signing on the dotted line exceeded my expectations. I would and will refer family and friends to Joey Bibb at Riverchase Kia. More
Excellent Experience I wanted to take a minute to share what a great experience purchasing a new car was with Teddy as our salesman. He was very straight forward with wha I wanted to take a minute to share what a great experience purchasing a new car was with Teddy as our salesman. He was very straight forward with what he could do with my credit rating and helping me to buy a car. He worked hard to get me financed with an affordable payment. I too, was a coal miner who lost my job with Walter Energy making it hard for me to keep a good credit score. Teddy was understanding and empathetic having been a miner himself. He took the time to make sure he could get me financed before he had me come in and waste a lot of time. Definitely THE best car salesman I have ever dealt with. More
Buying a car My salesman was nice and easy to work with. Only problem I noticed was the windshield wipers needed to be replaced. This is my first Kia. My salesman was nice and easy to work with. Only problem I noticed was the windshield wipers needed to be replaced. This is my first Kia. More
Overall Service No appointment was necessary and I drove right up to the service department and was waited on immediately. They keep you abreast of what they are doin No appointment was necessary and I drove right up to the service department and was waited on immediately. They keep you abreast of what they are doing with your car and how much longer it would be. The employees are very friendly. Every time that I come to get my car serviced, it's always a pleasant experience. The waiting room is always neat and clean with plenty of coffee and snacks. More
Excellent customer service Very helpful and pleasant. Great customer service. Marshell McGuire was awesime to work with. He listened to my needs and expectations and presented Very helpful and pleasant. Great customer service. Marshell McGuire was awesime to work with. He listened to my needs and expectations and presented a faire price. Excellent car buying experience. More
It just don`t get any better than this. They work hard for their rating and they have earned it by me. The work hard for the customer's and they make you feel ta home. They work hard for their rating and they have earned it by me. The work hard for the customer's and they make you feel ta home. More
Awesome experience!!! Joey Bibb was amazing! They really worked with us to get me in the car I wanted. We will go back to them for our next car. They treated us like family Joey Bibb was amazing! They really worked with us to get me in the car I wanted. We will go back to them for our next car. They treated us like family. More
Disappointed I bought my car at Riverchase Kia and it was a great experience because of Teddy Frye. Unfortunately I cannot say the same for the service department I bought my car at Riverchase Kia and it was a great experience because of Teddy Frye. Unfortunately I cannot say the same for the service department. Last week I called to make sure I would not need to make an appointment and was told not at all just come in and we will take care of you. I came to have my first oil change on my Kia Sorento, drove hour and half to get it serviced only to be told that I would have an hour and half to hour 45 minutes wait. I didn't understand why it would take so long I had allotted about an hour at the most but sure hoped it would not take so long. But I had to pick up my grandchildren so was unable to stay that long. The lady said "oh it is alright you can go to 7200 miles before the oil change" This is totally opposite from what I have been told. So instead of my one out of three free oil changes I ended up paying for my oil change and am still upset by the whole situation and this was last Friday, February 3, 2017. More
Car buyer Sales person Teddy Frye was extremely understanding to where my payments needed to be and what I was looking for in a vehicle. He took the time to he Sales person Teddy Frye was extremely understanding to where my payments needed to be and what I was looking for in a vehicle. He took the time to help make sure my requirements were met. I would recommend him to anyone who was looking to purchase a car... More