Greenway Kia of Riverchase

Excellent Customer Service I bought my son a Kia Soul and the experience was excellent. Teddy was very helpful and patient. From start to finish the process was easy and enjoyab I bought my son a Kia Soul and the experience was excellent. Teddy was very helpful and patient. From start to finish the process was easy and enjoyable. Thanks again, Teddy!!! More

Awesome place We just bought a Kia Forte from the Riverchase Kia Dealership in Pelham Alabama and Jaime Alonzo-Our Professional Consultant there, He helped us thro We just bought a Kia Forte from the Riverchase Kia Dealership in Pelham Alabama and Jaime Alonzo-Our Professional Consultant there, He helped us throughout the whole process and made sure we were taken care of and happy with our transaction. The entire dealership staff is very helpful and friendly and made our family feel welcome. We love this place! More

Warranty and Service The only good part about purchasing my car from Riverchase Kia was the exceptional help that I received from Tracy Hambrick when my engine blew at 77 The only good part about purchasing my car from Riverchase Kia was the exceptional help that I received from Tracy Hambrick when my engine blew at 77000 miles. Kia (the factory) did replace the engine with the warranty but that has nothing to do with Riverchase Kia except for fact that Tracy was so pleasant and helpful with getting my records together and even helping me locate records that I had at other service departments. From the day our salesman screwed us on the purchase price (because he didn't know what I meant by the "out the door" price) to the shafty guy in the finance department who just made excuses for the salesman and kind of made us feel uncomfortable with walking out the door on them, to the day the engine blew I swore I would never buy another vehicle from them. However, if they were to train all of their employees to treat customers in the fashion that I received from Tracy, I would re-consider. I hope she is not the only person at that dealership with her attitude. She was on top of my needs, pleasant to talk to, kept me informed throughout the entire process from the initial phone call to gather records and submitting them, letting me know the warranty would replace my engine and letting me know step by step what was happening all the way to the call this morning that my car was ready. Thank you Tracy Hambrick for your wonderful customer service! More

Great Sales Consultant Leo Henry was very attentive to what I was looking for and he was very knowledgeable of what they had to offer. This dealership I recommend to anyone Leo Henry was very attentive to what I was looking for and he was very knowledgeable of what they had to offer. This dealership I recommend to anyone. More

College bound Went to get my son a reliable car for school. Jamie was very nice and helpful. Would recommend asking for him if you go to buy a car. Went to get my son a reliable car for school. Jamie was very nice and helpful. Would recommend asking for him if you go to buy a car. More

Hope Is Real Thanks Kia for your Sales Rep Teddy Frye making hope real in getting my new car. Excellent! Awesome! A welcoming spark of hope.Great service. Thanks Kia for your Sales Rep Teddy Frye making hope real in getting my new car. Excellent! Awesome! A welcoming spark of hope.Great service. More

Walked out with a great deal and a great car My husband and I went to Kia to trade in my 2013 sorento for a brand new sorento. Jaime helped us find the exact car I was wanting and worked hard to My husband and I went to Kia to trade in my 2013 sorento for a brand new sorento. Jaime helped us find the exact car I was wanting and worked hard to get us the best deal on it. Everyone was very friendly and knowledgeable! Overall great experience. More

Awesome Experience I've bought many cars from other dealerships and have had some terrible experiences, but this one was AWESOME! Teddy didn't "sell" me a car, I bought I've bought many cars from other dealerships and have had some terrible experiences, but this one was AWESOME! Teddy didn't "sell" me a car, I bought one from him! He gave excellent customer service and worked hard to get me exactly what would make me happy!! Thank you so much! More

Excellent Service Every employee is friendly and willing to help. They try their best to put you in a new car but do not lie and put you in a vehicle they know you cann Every employee is friendly and willing to help. They try their best to put you in a new car but do not lie and put you in a vehicle they know you cannot afford. More

Fast and pleasurable Joey Bibb at Riverchase Kia Pelham, AL has given me the best experience in purchasing a vehicle. I recommend him to anyone looking for a new car!!!! Joey Bibb at Riverchase Kia Pelham, AL has given me the best experience in purchasing a vehicle. I recommend him to anyone looking for a new car!!!! Regards James Stahl More