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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.0
167 Reviews
Call Service Center (615) 731-0099

167 Reviews of Greenway Kia of Hickory Hollow - Service Center

Sort by
December 10, 2021

Fantastic. Its comfortable right away. No tension good vibes. Friendly staff for sure, and smiles More

by Staceyhblanchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Dennison, Ronnie Carter
Report | Print
Dec 10, 2021 -

Greenway Kia of Hickory Hollow responded

Stacey, thank you for the great review! We are thrilled to hear that you had such an excellent service experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

November 29, 2021

They got our car right in and quickly had it repaired. We love Karen, she is very engaging and communicates well. More

by Sticksandstonesappraisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Report | Print
September 22, 2021

I spoke with Terrence in service. Had my oil changed and system updated. He was very professional and fun to talk to! Very good experience! More

by GHaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence
Report | Print
Sep 22, 2021 -

Greenway Kia of Hickory Hollow responded

Thanks for the kind words about Terrence here at Greenway Kia of Hickory Hollow! We're pleased that your service experience was seamless and that you enjoyed working with our team.

August 26, 2021

Very constructive in every aspect. Customer is made welcome. Thanks More

by mary.bentley5999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
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Aug 27, 2021 -

Greenway Kia of Hickory Hollow responded

At Greenway Kia of Hickory Hollow, you're always welcome! We're so happy to hear of your positive service experience and hope next time the need for service arises you'll think of us once more, Mary!

July 11, 2021

The customer service sucks please you need to replace the 2 guys that worked on July 7th they were two lazy unprofessional guys in for oil change wait 2 hours More

by Connie Nixon
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
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Jul 11, 2021 -

Connie Nixon responded

The customer service in the service department sucks

June 30, 2021

What a fantastic day my recall was done the oil was changed and the car washed and ate a hotdog what a time well spent. More

by psalms31woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
Report | Print
Jun 30, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back!

June 24, 2021

Very good service. I recommend. The Service guy went out of his way to show me something under my hood. He was very friendly throughout without any pressure to do anything that I was not choosing to do. More

by Mark-n-Antioch TN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Report | Print
Jun 25, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back next time!

June 11, 2021

It did take a long time but I was very happy with the courtesy of the people and with the job they did. in particular the gentleman that took an extensive amount of time to explain to me about the warr More

by candra_ann_robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Report | Print
Jun 11, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Greenway Kia of Hickory Hollow! Providing an excellent customer experience is our number one priority. We will be sure to let the team know you appreciated their assistance. Thank you for your patience throughout this process. Take care!

June 08, 2021

Every time I go too get my car service they are always polite asking me if I need anything they really take good care of me this is why I keep coming back Excellent customer service!! More

by Monicaebrahim68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot there name I think Ty and another gentleman
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Jun 09, 2021 -

Greenway Kia of Hickory Hollow responded

Monica - Thank you for the great review! Hearing that the Greenway Kia of Hickory Hollow team earned your five stars made our day. Drive safely, and we are looking forward to seeing you again down the road!

April 20, 2021

The service department was great. Tyrek was awesome through the entire process. I would definitely recommend them to friends and family. If I could give Tyrek 10 stars I would. More

by cynb1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrek
Report | Print
Apr 20, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Greenway Kia of Hickory Hollow, and we will certainly let Tyrek know that you appreciate the help. It means a lot to know that you will refer us to others, and we look forward to your next visit!

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