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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.1
169 Reviews
Call Service Center (615) 731-0099

169 Reviews of Greenway Kia of Hickory Hollow - Service Center

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December 21, 2021

Went for a scheduled oil change and the waiting time was longer than expected and they rewarded me with a free oil change. That's great customer service! More

by Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
Report | Print
Dec 22, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for this feedback! We appreciate your patience during your visit and are happy to hear that our team was able to make things right for you. Safe travels, and we are looking forward to seeing you again at Greenway Kia of Hickory Hollow!

December 14, 2021

Very accommodating and friendly to work with. From Sales to Service, we love this dealership. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rania Tohme'
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Dec 14, 2021 -

Greenway Kia of Hickory Hollow responded

Hi Dave - We are grateful for your business and your confidence in our work! Thank you for choosing Greenway Kia of Hickory Hollow and for sharing your feedback with others. We look forward to welcoming you back next time!

December 10, 2021

Fantastic. Its comfortable right away. No tension good vibes. Friendly staff for sure, and smiles More

by Staceyhblanchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Dennison, Ronnie Carter
Report | Print
Dec 10, 2021 -

Greenway Kia of Hickory Hollow responded

Stacey, thank you for the great review! We are thrilled to hear that you had such an excellent service experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

November 29, 2021

They got our car right in and quickly had it repaired. We love Karen, she is very engaging and communicates well. More

by Sticksandstonesappraisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Report | Print
September 22, 2021

I spoke with Terrence in service. Had my oil changed and system updated. He was very professional and fun to talk to! Very good experience! More

by GHaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence
Report | Print
Sep 22, 2021 -

Greenway Kia of Hickory Hollow responded

Thanks for the kind words about Terrence here at Greenway Kia of Hickory Hollow! We're pleased that your service experience was seamless and that you enjoyed working with our team.

August 26, 2021

Very constructive in every aspect. Customer is made welcome. Thanks More

by mary.bentley5999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
Report | Print
Aug 27, 2021 -

Greenway Kia of Hickory Hollow responded

At Greenway Kia of Hickory Hollow, you're always welcome! We're so happy to hear of your positive service experience and hope next time the need for service arises you'll think of us once more, Mary!

July 11, 2021

The customer service sucks please you need to replace the 2 guys that worked on July 7th they were two lazy unprofessional guys in for oil change wait 2 hours More

by Connie Nixon
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
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Jul 11, 2021 -

Connie Nixon responded

The customer service in the service department sucks

June 30, 2021

What a fantastic day my recall was done the oil was changed and the car washed and ate a hotdog what a time well spent. More

by psalms31woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
Report | Print
Jun 30, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back!

June 24, 2021

Very good service. I recommend. The Service guy went out of his way to show me something under my hood. He was very friendly throughout without any pressure to do anything that I was not choosing to do. More

by Mark-n-Antioch TN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Report | Print
Jun 25, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back next time!

June 11, 2021

It did take a long time but I was very happy with the courtesy of the people and with the job they did. in particular the gentleman that took an extensive amount of time to explain to me about the warr More

by candra_ann_robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Report | Print
Jun 11, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Greenway Kia of Hickory Hollow! Providing an excellent customer experience is our number one priority. We will be sure to let the team know you appreciated their assistance. Thank you for your patience throughout this process. Take care!

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