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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.0
167 Reviews

167 Reviews of Greenway Kia of Hickory Hollow - Service Center

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March 23, 2024

Was very excited and good service and everything was great and will be back again More

by Dorothywhite113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
Mar 25, 2024 -

Greenway Kia of Hickory Hollow responded

Thank you, Dorothy, for stopping by to leave Greenway Kia of Hickory Hollow a wonderful review!

March 15, 2024

A regular customer. This dealership consistently provides high quality car repair service at reasonable costs and repair speed. More

by Okoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Mar 18, 2024 -

Greenway Kia of Hickory Hollow responded

Okoro, we're glad to know you've been consistently satisfied with our service at Greenway Kia of Hickory Hollow. Thanks for being a regular customer and sharing your experience!

February 01, 2024

Dealership overall gets 4 stars, repair dept, less than . 5 star. Easy fix but I had to look up fix on google and then show GEN MNGR where fix could be found! More

by tonwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo Jo and justin
January 28, 2024

Always fast and friendly. I love the coupon savings they provide. I really appreciate a tank of gas! Michele rocks More

by steventanalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Ronnie Carter
Jan 29, 2024 -

Greenway Kia of Hickory Hollow responded

Steven, it's great to know you've had consistently positive experiences with us at Greenway Kia of Hickory Hollow. We're glad Michele and the team could help!

January 26, 2024

Kenneth was my service advisor he was great. He explained everything to me what they were going to do with my vehicle. When they were finished with my vehicle Kenneth walked me to my vehicle in More

by catcherdreams64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jan 26, 2024 -

Greenway Kia of Hickory Hollow responded

We're so glad to know that Kenneth went above and beyond in providing excellent service at Greenway Kia of Hickory Hollow. It's great to see our team members making a positive impact on your experience - thanks for sharing this with us!

December 13, 2023

Very nice experience. Professional and quick. Will return here for all my oil changes. Thanks! More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Dec 13, 2023 -

Greenway Kia of Hickory Hollow responded

We are so happy that our Greenway Kia of Hickory Hollow team earned your five stars. We look forward to assisting you with all of your future oil changes! Thanks, Carl!

December 06, 2023

Came in for service was in and out within 60 minutes. Michelle is the nicest person you would ever want to meet. Very good at making sure I understand what was done and needs to be done with future servi More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 06, 2023 -

Greenway Kia of Hickory Hollow responded

Will, it's great to know that Michelle and our team at Greenway Kia of Hickory Hollow were able to provide you with a quick and informative service experience. We appreciate your feedback!

November 16, 2023

Best service experience considering the increased sales of Kia vehicles. Had to wait nearly 2 full weeks to get my car in the service department; replaced a tire that was blown due to the result of a shank More

by LH, Smyrna, TN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth( service adviser)
Nov 16, 2023 -

Greenway Kia of Hickory Hollow responded

We're glad to know that our service team at Greenway Kia of Hickory Hollow was able to assist you promptly and efficiently, despite the high demand. It's great that your Road Hazard Plus Warranty came in handy! We strive for excellent customer care, so we appreciate hearing about your positive experience with Kenneth and the rest of our staff. We are looking forward to assisting you or your wife when it comes time for another vehicle purchase!

November 08, 2023

Marc and the technician completed the service in a timely manner while I waited and even identified a problem with the 12V battery. They proactively ordered another under a warranty claim and installed an AG More

by DOCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 09, 2023 -

Greenway Kia of Hickory Hollow responded

We're glad to know Marc and the team at Greenway Kia of Hickory Hollow were able to provide you with timely and proactive service! Thanks for sharing this positive feedback. Safe travels!

October 25, 2023

I've been coming here for the past 3 years. Everyone is professional and treats you like family. Never had a problem. More

by normandin65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Michelle
Oct 25, 2023 -

normandin65 responded

Great job today Jason and Michelle. Always great to see smiling faces when I bring my car for service

Oct 26, 2023 -

Greenway Kia of Hickory Hollow responded

We are delighted to have earned your business and your positive review! Thank you for choosing Greenway Kia of Hickory Hollow. Drive safely!