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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.0
167 Reviews
Call Service Center (615) 731-0099

167 Reviews of Greenway Kia of Hickory Hollow - Service Center

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August 27, 2024

Took my car in for a recall issue. It seemed a bit odd they did not have the part and I will have to go another time to have it repaired. The woman who took car of me was clearly doing More

by freda.evans
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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August 26, 2024

The woman who helped me was very good! My only complaint was that I couldn’t find my car when it was done and she had to bring it around because other vehicles were in the way. Next time, More

by GHaag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JV Wagh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2024

Overall, a very good service dealership. The latest assembly visit took longer than expected, but seem to be justified. Also, assistance with insurance associates is appreciated. More

by Okoro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jul 25, 2024 -

Greenway Kia of Hickory Hollow responded

Thanks for your patience and understanding during your visit to Greenway Kia of Hickory Hollow. We're glad our team could assist you with insurance matters as well!

July 19, 2024

Got in and out service was good Chris was nice took care of my needs More

by Denise Girty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JV Wagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Greenway Kia of Hickory Hollow responded

Denise, we are glad to hear that Chris took care of everything! Thanks for choosing Greenway Kia of Hickory Hollow.

June 10, 2024

Christopher was the service representative n did a very impressive job. He was very informative More

by dfcoleman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 10, 2024 -

Greenway Kia of Hickory Hollow responded

We're delighted to hear that Christopher provided excellent service at Greenway Kia of Hickory Hollow!

June 07, 2024

Amy the service representative was very delightful and on point. The service aid was welcoming and ready to assist from the time I arrived. More

by Anthony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jun 07, 2024 -

Greenway Kia of Hickory Hollow responded

Anthony, we're glad to hear Amy and the team at Greenway Kia of Hickory Hollow provided such a welcoming experience. Thanks for sharing your positive feedback!

June 01, 2024

Took my car in for a recall and dropped it off. Spoke to Chris. He was very professional and even offered to send someone to pick me up when my car was ready for pick up. Recall was done the same d More

by camile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 03, 2024 -

Greenway Kia of Hickory Hollow responded

Camile, we're glad to hear Chris provided such professional service during your visit at Greenway Kia of Hickory Hollow. Thanks for sharing your experience!

May 12, 2024

Is bad news. One should not make a mistake of one car their service. Otherwise they detain the car for one year, will not give you any alternative means of trans More

by bcelso01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc and Jason
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April 09, 2024

My regular "checkup" went very well. Very professional and friendly. They are superb! I was in and out in great time. More

by Redbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal Dennison
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Apr 10, 2024 -

Greenway Kia of Hickory Hollow responded

We're glad to know your regular checkup went smoothly at Greenway Kia of Hickory Hollow! Our team always aims for efficiency and friendliness. Thanks for the positive feedback, we appreciate it!

March 31, 2024

Good service tell you how what under contract tell what needs to be done how long it takes. Friendly ppl More

by jennifer.black97.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Apr 01, 2024 -

Greenway Kia of Hickory Hollow responded

We appreciate your feedback! It's great to know that our team at Greenway Kia of Hickory Hollow provided you with good service and clear communication. We're here for any future needs you might have, thanks again!

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