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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.0
167 Reviews

167 Reviews of Greenway Kia of Hickory Hollow - Service Center

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March 25, 2020

Friendly, Quick Service I went to Greenway Kia of Hickory Hollow for routine factory maintenance on my Kia. Everyone I interacted with was friendly and helpful, and my car wa More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Stephen Bates
Mar 25, 2020 -

Greenway Kia of Hickory Hollow responded

Kevin, thank you for taking the time to review us. At Greenway Kia of Hickory Hollow, we are committed to providing exceptional service and it's great to hear that our team hit the mark! We look forward to working with you in the future!

March 21, 2020

The people here are friendly and helpful and do good work. The waiting area is pleasant with free coffee, popcorn, and pastries. They keep you informed about the progress of your service. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Nicole Byrd
Mar 23, 2020 -

Greenway Kia of Hickory Hollow responded

Hi Tony - Thank you for stopping by to leave Greenway Kia of Hickory Hollow a review! We couldn't be happier to hear that you enjoyed your service visit with us and we look forward to assisting you again next time!

February 17, 2020

The employees are very friendly and knowledgeable. The wait time wasn't very long. They did forget to reset my settings after the service was performed. More

by mamawrosemeyer
Recommend Dealer
Yes
Employees Worked With
Nicole Byrd, Van Bush, Stephen Bates
Feb 17, 2020 -

Greenway Kia of Hickory Hollow responded

Thank you for sharing these kind words about our team! We apologize for our oversight here and appreciate you bringing it to our attention. Hope to see you next time at Greenway Kia of Hickory Hollow!

January 10, 2020

Took our Jeep that we purchased used from the dealership in for service. Stephen was easy to work with and got the vehicle repaired as quick as possible. More

by AV
Recommend Dealer
Yes
Employees Worked With
Stephen Bates
Jan 12, 2020 -

Greenway Kia of Hickory Hollow responded

We are so thrilled to hear you had a good experience at Greenway Kia of Hickory Hollow! We appreciate the endorsement of Stephen and hope to work with you again next time. Safe travels!

October 08, 2019

Excellent Service as always. Staff is courteous and knowledgeable. From making the appointment to paying the bill, everyone is helpful and friendly. I think it funny that just because I am having my v More

by Ccaudle
Recommend Dealer
Yes
Employees Worked With
Hal Dennison, Shane McKee, Terence Kelley, Ronnie Carter, Van Bush, Stephen Bates, Jennifer Alvarado, Michael Muhhamad
Oct 09, 2019 -

Greenway Kia of Hickory Hollow responded

Thank you for the kind words about our service! We are grateful for your business as well as your feedback. We look forward to serving you next time at Greenway Kia of Hickory Hollow.

September 13, 2019

I was pleased of how they see to what is needed. They help m I was pleased very much with the s es service and how I was told about how I could make payments on my brakes service. And I got in and out in good ti More

by Stearnes Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki, Ben Auert, Jason Hill
Sep 13, 2019 -

Greenway Kia of Hickory Hollow responded

Hi Stearnes! Thank you for your review of Greenway Kia of Hickory Hollow. It's wonderful to read your positive feedback about your recent service visit and we hope to see you again soon. Have a great day and thank you for your support!

May 10, 2019

Awesome Have use this service for about 8yrs and had not one complaint. Getting appointment very easy over the phone, never had to wait more than 2 or 3 minut More

by Lnewman1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hill
May 13, 2019 -

Greenway Kia of Hickory Hollow responded

We are honored that you've been coming to Greenway Kia of Hickory Hollow for eight years, wow! It's wonderful to hear that you've had consistently excellent service and can depend on our team to take the best care of your vehicle. Thank you so much!

May 06, 2019

Impressive Since we first walked into the dealership until n Since we first walked into that dealership until now 50,000 miles later the sales and service have been impressive. The showroom and the service area More

by Macdslim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bush, Jason Hill, Stephen Bates, Moe Weiss, Mark Leath
May 06, 2019 -

Greenway Kia of Hickory Hollow responded

We love to hear that you've had great experiences with both our Sales and Service Teams! Thank you so much for being part of the Greenway Kia of Hickory Hollow family. We look forward to our continued relationship.

April 26, 2019

Great service Everything went well. I will be back to buy again. Also service was super. I am glad the dealer us under new owners from Florida. More

by Axeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bush, Jason Hill, Stephen Bates, Moe Weiss, Mark Leath
Apr 29, 2019 -

Greenway Kia of Hickory Hollow responded

We are so glad that our team impressed you with their service! Thank you for trusting us with your business. Whether it's for sales or service, we look forward to working with you again.

April 12, 2019

Just fantastic! I am new to town, learned I had 2 recalls on my Optima and also another issue. I made an appointment, and everyone was so friendly and helpful. My rec More

by Jdns87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bates
Apr 15, 2019 -

Greenway Kia of Hickory Hollow responded

Welcome to the area! We are so glad to hear that our Service Team left a great first impression with your Kia Optima's recall repairs. Thank you so much for sharing your experience with us. We look forward to serving you next time at Greenway Kia of Hickory Hollow.

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