Greenway Kia of Hickory Hollow - Service Center

I had a pleasure of speaking with Nicole who works in services . I’m giving her 10 stars she has an awesome personality and I will recommend anyone that needs there car service to go to Hickory Hollow. services . I’m giving her 10 stars she has an awesome personality and I will recommend anyone that needs there car service to go to Hickory Hollow. More

Experienced people like Nicole she is professional keeping me updated with a text message during the service , always friendly service and the service was excellent fast service keeping me updated with a text message during the service , always friendly service and the service was excellent fast service More

It is always a pleasure to go and get my car done by the wonderful team located at this location. Thanks for doing a great job. wonderful team located at this location. Thanks for doing a great job. More

Service department is great very thorough and helpful had taken my car to a mechanic who told me I needed a new caliper but I didn’t need a new caliper at all Tairrans was great taken my car to a mechanic who told me I needed a new caliper but I didn’t need a new caliper at all Tairrans was great More

Excellent dealership very professional always walking me warm and courteous very clean establishment everyone is very courteous and helping you and making sure that you are completely satisfied warm and courteous very clean establishment everyone is very courteous and helping you and making sure that you are completely satisfied More

This entire service department is the best I've ever done business with, comparing to any brand of vehicle. Terrence was my service advisor today, he was juggling no less than 4 or 5 customers at any given t business with, comparing to any brand of vehicle. Terrence was my service advisor today, he was juggling no less than 4 or 5 customers at any given time and with such courteously and patience, I watched in amazement. Customer service is his expertise; he's flawless. Michelle that works with the paperwork at the end is incredibly friendly, professional and answers any questions for me. Nicole has been my service advisor several times and is incredible too. She is so attentive and ready to help me with any service I need. Stephen Bates has been my advisor several times also and was very friendly, courteous, helpful and professional. I have never ever had a negative experience there and that says a lot about a service department. Others don't even come close. This place treats me like family; if I am working with another advisor each one will still make it a point to greet me and chat a moment. More

Greenway Kia’s Service pros always do an expert job for me. While service is always top-notch, I would like to see more discounts. Some repair costs can be high. Thank you! me. While service is always top-notch, I would like to see more discounts. Some repair costs can be high. Thank you! More

Greenway Kia Service For The Win! Shout out to Van and the entire service team at Greenway Kia of Hickory Hollow! I had been using another Kia dealership closer to me and they were goo Shout out to Van and the entire service team at Greenway Kia of Hickory Hollow! I had been using another Kia dealership closer to me and they were good to work with but after 3 attempts to correct an AC issue, I decided to just have another set of eyes on the issue. My daughter dropped off her car and commented on how inviting and responsive the service department was to her. They located and promptly repaired a refrigerant line and all is well. Van and the team went well above and beyond in every aspect of our visit and our expectations were exceeded in every way. If the service department is any indication of the client care and attention then Greenway Kia is definitely the way to go. Thanks again, guys! You did an awesome job and solidified our high opinion of Kia as a whole. I will be back! More