Greenway Kia of Hickory Hollow

Good overall experience at Hickory Hollow Carnival Kia, first time there! Mr. Eckhardt was helpful and I would recommend this dealership. My only recommendation would be to allow the customer to see and/or first time there! Mr. Eckhardt was helpful and I would recommend this dealership. My only recommendation would be to allow the customer to see and/or test drive any vehicle they are interested in buying. More

I was previous owner of a Sorento. I love the vechicle so I upgraded to a new vehicle. Sales rep did everything I wanted. Dealership was friendly and accomodated my needs. I was in and out within a coupl so I upgraded to a new vehicle. Sales rep did everything I wanted. Dealership was friendly and accomodated my needs. I was in and out within a couple of hours which was my goal. Other customers asked what I liked about KIA so I gave them the facts: its a great vehicle. More

The salesperson was friendly, knowledgable, persistent, and either hard of hearing or not familiar with the English language. The salesperson was easy to talk to and he listened to what I wanted. He was and either hard of hearing or not familiar with the English language. The salesperson was easy to talk to and he listened to what I wanted. He was very accommodating and giving me every possible option for completing a sale. The problem was that I told him early on that I was not interested in buying a car, but he continued as if I had not spoken. He was informed of my determination not to make a purchase many, many times, and still he ignored me. He quoted statistics and showed every indication that he wanted to make a sale in spite of my stated determination not to make a purchase. If not for the frustrating and irritating habit of ignoring my wishes concerning a sale, my experience was very positive. More

We have been talking about down-sizing our car due to the high mileage we had on our van and the way gas prices are going up. We are also thinking of retirement soon. We did not intend to buy anything when high mileage we had on our van and the way gas prices are going up. We are also thinking of retirement soon. We did not intend to buy anything when we stopped by Carnival Kia to look, but Jeff Shipp was doing his job and we ended up buying a new Kia. More

Love to go to Kia everyone Helps in anyway they can. This is the 5th car we have gotten from Kia and the only place I would shop for a car. You know up front what is going on and when I leave there I w This is the 5th car we have gotten from Kia and the only place I would shop for a car. You know up front what is going on and when I leave there I will be happy. I love my new car and the color and the gas mileage is so much better since I drive 23 miles one way to work Thank you Kia for being a good friend. Lois Jones More

Shawn LaFever met us outside at 8am before sales people were even out at 9am!He listened to exactly what we needed in a loan and a car with no high pressure sales. He met every expectation and went out of were even out at 9am!He listened to exactly what we needed in a loan and a car with no high pressure sales. He met every expectation and went out of his way to help. He even programmed our phone to the car! We will use him from now on and will recommend him highly. More

I felt like Shawn was very knowledgeable, honest & fair. He presented me with my options, and I test drove 2 different models, but did not pressure me to choose the "bigger, better" vehicle...and when fair. He presented me with my options, and I test drove 2 different models, but did not pressure me to choose the "bigger, better" vehicle...and when it was all said and done, he sold me the vehicle that I wanted. More

Tabitha was a breath of fresh air when we came to looking at cars. We have always dreaded buying cars. We were intending on downgrading our vehicle to lower our monthly payments and were honestly not looki at cars. We have always dreaded buying cars. We were intending on downgrading our vehicle to lower our monthly payments and were honestly not looking forward to it. She showed us 2 vehicles. One that was comparable to our current SUV and one that was clearly too luxurious for us to afford. After we sat down to crunch numbers, Tabitha went to go speak with her manager. At that point I spoke with my husband about leaving because I didn't want the downgrade. It didn't seem worth paying less for a car I didn't like as much as ours. However, she came back with quotes for the 2011 pre-owned Kia Sorento instead of the smaller SUV. We both looked at her like she was crazy, but she worked at it until she got us lower payments!!! WHAT? I went from a beat-up 2007 Ford Escape base model to a Sorento with Hands free blue tooth and an ipod doc. Wow and thanks Tabitha for making it work! A. Reagan More

Love the Car! Bought the 2011 Kia Optima. Doug Eckhardt was excellent. He was very friendly and knowledgable. My only dissappointment was that they only had one color choice. Other than that, it is a great was excellent. He was very friendly and knowledgable. My only dissappointment was that they only had one color choice. Other than that, it is a great car and we had a great experience there.Thanks! More

They didn't let me leave until I left with something. I like that they wanted the customers to be happy. I give them a 10 for their rating. Everyone was very nice and spoke to to you soon you come to the like that they wanted the customers to be happy. I give them a 10 for their rating. Everyone was very nice and spoke to to you soon you come to the door. One thing I like they didn't have you wait. More