Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Greenway Kia of Hickory Hollow

Antioch, TN

Overview
Employees
Reviews
Vehicles
4.1
717 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
Contact Dealership
View Awards

5406 Target Drive

Antioch, TN

37013

Directions

By Type

Showing 717 reviews

October 13, 2023

We spent $35,000 on a 2017 Tahoe and less than 60 days later we are still driving on the drive out tags and having to replace a battery and put new lifters in the engine which is almost $3000 and when I t More

by dledbetter84
Recommend Dealer
No
Employees Worked With
Our salesman Bryan was great, that was the only positive of our purchase there
Report | Print
Oct 16, 2023 -

Greenway Kia of Hickory Hollow responded

I'm sorry to read about the issues you've experienced with your recent purchase. This certainly doesn't reflect the high standard of service we aim for, and I understand how frustrating this must be. We would like to help resolve these concerns as soon as possible, so please reach out directly when it's convenient for you. Thank you, Justin Jarek - Managing Partner - (615) 731-0099

Oct 20, 2023 -

dledbetter84 responded

So it seems that this response from Justin Jarek is a generic response to any negative review. I did what the response asked and tried to contact him, I was told he was on a phone call and would call me right back, 2 days later still no returned phone call! It is very clear to me that this response was a facade! Another issue is that my bank called me and is wondering why they still don’t have our title in the mail, they have never had it take this long to receive tags and title. Very very disappointed with this dealership!!

Nov 02, 2023 -

dledbetter84 responded

I have spoken with with me Jarek and he was very helpful and expressed his apologies for the miscommunication and my frustration. He has assured me that the repair bill I have paid to fix our car will be taken care of. With that being said I haven’t received the refund yet but have full confidence in speaking with him that it will be. And for that we are grateful and very pleased with the outcome of this situation! Thank you very much Mr Jarek!

October 11, 2023

The service was amazing and I was able to work in the lobby. It was so nice and clean. I love going to the Kia dealership and Mark was great More

by Anthony Lofties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal Dennison, Ronnie Carter, James Derossett, Austin Crenshaw, Austin Ford, Halston Little, Brandon Gentry, Darrell Jenkins, Dae'Naih Johnson, Justin Jarek
Report | Print
Oct 11, 2023 -

Greenway Kia of Hickory Hollow responded

Anthony, we're glad to know you had an amazing experience at Greenway Kia of Hickory Hollow and found our lobby comfortable for work. Thanks for your kind words about Mark!

October 05, 2023

This dealership has definitely improved! I’ve done business with them for years. I recently bought a new Sorento and the process could not have been easier! The salesman Brian was so calm an More

by margocoleen71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Ramon
Report | Print
Oct 06, 2023 -

Greenway Kia of Hickory Hollow responded

We're glad to know you had a positive experience with Brian and Ramon at Greenway Kia of Hickory Hollow! It's great that they could make your Sorento purchase smooth and enjoyable. Thanks for recommending us, we appreciate it!

September 06, 2023

This place is terrible. ..just try calling the main number...it rings and rings and rings. Try and get ahold of anyone besides someone who wants to sell you something. We sol More

by Matthew Hedtcke
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin Jarek
Report | Print
Oct 16, 2023 -

Greenway Kia of Hickory Hollow responded

Matthew, I'm sorry to read about the difficulties you've been having in reaching us and receiving your check. This is not the level of service we aim for, and it's clear that we have let you down. Please allow me to personally assist with this matter—reach out at your earliest convenience so we can get things sorted out as quickly as possible. Thank you, Justin Jarek - Managing Partner - (615) 731-0099

August 21, 2023

This car lot is excellent, all of the staff make sure you have everything you need. More

by lamarramiyah23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
Report | Print
Aug 22, 2023 -

Greenway Kia of Hickory Hollow responded

It's our pleasure to offer accommodating assistance at Greenway Kia of Hickory Hollow! Thanks for the 5-star review!

August 19, 2023

The service department has very attentive staff who communicate well concerning my cars needs. There is a comfortable waiting area. More

by mkc10107823
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Aug 21, 2023 -

Greenway Kia of Hickory Hollow responded

We're glad to know you had a positive experience with our service department at Greenway Kia of Hickory Hollow! We strive for clear communication and comfort. Thanks for the review!

August 12, 2023

Negotiated by phone and they did what they promised when we arrived. Fait price, good people. The dealership is new and clean. No question they are the best Kia dealership in the area. More

by Save my Soul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virgilio
Report | Print
Aug 15, 2023 -

Greenway Kia of Hickory Hollow responded

Thanks for such a generous review! We're delighted to hear that our team at Greenway Kia of Hickory Hollow impressed you with their service and you were satisfied with our pricing. If you need anything else, please be sure to reach out. Enjoy the ride!

August 10, 2023

Do not go here for sales or service. They say one thing the first day and then never answer their phone, mislead, and keep you waiting to do service on your car. It's car xxxx. Worst More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny and Service Manager
Report | Print
August 07, 2023

The service department did an excellent job explaining what was completed before they delivered the car back to me! More

by genegoehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Aug 09, 2023 -

Greenway Kia of Hickory Hollow responded

We're happy to hear that you appreciated our team's assistance at Greenway Kia of Hickory Hollow! Thanks for the review.

July 21, 2023

Friendly sales and service representatives, good vehicle selection, and nice lounge area. I recommend checking them out. More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virgilio Alford
Report | Print
Jul 21, 2023 -

Greenway Kia of Hickory Hollow responded

Thank you for the review! We appreciate your business and hope to see you again at Greenway Kia of Hickory Hollow. Safe travels!

1
...
6
7
8
...
72