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Greenway Kia of Hickory Hollow

Antioch, TN

4.1
720 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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5406 Target Drive

Antioch, TN

37013

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Showing 720 reviews

June 10, 2011

The car dealership was good and all the staff were FABULOUS. I just felt bad because they had no air conditioning for the last two weeks. So the staff by far gets "THUMBS UP" because not one was compl More

by heidi1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd "TJ" Johnson
June 06, 2011

We were treated very well by all the staff. Wayne was able to show us the vehicles we wanted to see. The focus was always on the price of the vehicle and not what we wanted for a "monthly payment". In More

by kshaf70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Upshur, Travis Allaway
June 02, 2011

Thanks for everything, Jose and Chris were great. I have had my new Forte about 1 week and love it. My husband is a large man and he is comfortable in this car. That was surprising to me. I would recommend More

by Letta1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a new salesperson Chris and Jose Juarez
May 23, 2011

Wayne was very nice at first, then he turned to all the dirty tricks that you might expect from a car salesman. I told him upfront that I was only there for a test drive and pricing info. After providing More

by Melina319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Upshur
May 23, 2011

The minute I pulled in the parking lot, not only my dealer, but all of your staff made me feel at home. Joseph was very friendly and was able to answer every question I had! He was AWESOME! The whol More

by betty ivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph A.
May 23, 2011

Better overall experience than I expected, usually detest car dealers, but everyone there made me feel comfortable, even the finance guy! Jeff was friendly and helpful answering all my questions, and giving More

by Tcalvin204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shipp
May 23, 2011

I recently bought a 2011 Optima, and both Nick and Doug turned what could have been a bad situation into a very positive experience. The staff is great, with no high pressure sales tactics or any of the u More

by Stratus54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Nick
May 22, 2011

Feel free to contact me. I have texts from the sales man and emails from the dealership to back up my claims. $149 and a job? Nope. How many others have they taken blatant advantage of. I feel xxxxx after d More

by disgustedwithkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis, Shawn, Kramer
Jun 11, 2011 -

Greenway Kia of Hickory Hollow responded

I'm very sorry that we weren't able to provide a positive experience. We do our best to help all of our customers find a vehicle that meets all of their needs and treat them with respect. Unfortunately we were unable to find the right vehicle for you. I'm sorry that you feel taken advantage of. We did everything we could to help you, even provide a vehicle for you to drive for free for several weeks while we searched for a vehicle that met your criteria. We terminated the salesperson that you dealt with because he failed to communicate what was going on and did not give you the respect you deserved.

May 17, 2011

Joseph, You were the BEST salesman that I have ever Joseph, You were the BEST salesman that I have ever dealt with...although this is only my second car, I wanted you to know that I was VERY pleased. H More

by DAMONDJUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph A.
May 17, 2011

The first new car I ever bought was the Kia Optima, purchased from the Rivergate store. I have just purchased my 2nd Kia from the Hickory Hollow store and decided on the Kia Forte Koup, which I absolut More

by mykiaforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Upshur
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