Greenway Kia of Hickory Hollow

I enjoyed my experience with purchasing my new Kia Optima. My sales person (Jay Stewart) was very friendly and very determined to not let me leave with purchasing the car I wanted at a price that I w Optima. My sales person (Jay Stewart) was very friendly and very determined to not let me leave with purchasing the car I wanted at a price that I was comfortable with. I would recommend the Hickory Hollow Kia dealership to my friends and family. More

This is in response to the comment left by unknown0325. I have a Kia Borrego that was purchased at, and also gets all of her check ups done at the Hickory Hollow location. I was in the store on Thursday I have a Kia Borrego that was purchased at, and also gets all of her check ups done at the Hickory Hollow location. I was in the store on Thursday when a very rude couple came into the store and were demanding that they have something fixed under warranty. I overheard most of the conversation but due to the language of both the man in the overalls and his rude wife, I left the area to go and wait in the waiting room. However I still heard the argument. In the service guys defense, they never made any rude comments- even though they were being told, with very inappropriate language, how to do their jobs. Every time I have ever been to this store I have been treated with the utmost respect and never would have expected to see and hear such rudeness from fellow Kia owners. The gentlemen in service showed restraint and for that I commend them. I am in a customer service position as well, and it baffles me as to why some people will storm into a place of business looking for a fight- especially when they knew they were in the wrong… I recommend this store to anyone needing service or warranty work on a Kia…. Thanks guys…. You rock… More

I would recommend this dealership to anyone who's new or I would recommend this dealership to anyone who's new or currently lives in the Middle Tennessee area. The Sales experience was easiest and most ple I would recommend this dealership to anyone who's new or currently lives in the Middle Tennessee area. The Sales experience was easiest and most pleasant experience I have had . Jeff is a class act! The moment I bought the car, to each time I need the oil changed, tires rotated etc. It is handled with a smile, friendliness and the up-most professionalism! I am constantly getting coupons in the mail so it never feels like " The Service Staff “ is looking for a problem or my wallet Jonathan always ask about myself and family he makes me laugh every time I am there. They always ask if I'd like to wait in the "Lounge" and checks on me twice each time to ask "If I am comfortable or need something?" It’s fast and friendly! If there is any problem with my car, which is seldom ,"Except for nails in the road" Jonathon says “Bring it by and we'll fix you up!” If I was Ed Mcmahon they would get "4 stars". I couldn't not be happier with the employees that work at Carnival Kia in Hickory Hollow. More

Horrible by far the WORST experience i have ever had in service! This man was very rude to me and my husband also making rude comments about my husbands Chevy truck we came in for my sorento not his truck, service! This man was very rude to me and my husband also making rude comments about my husbands Chevy truck we came in for my sorento not his truck, also they did not want to deal with the problem at hand and we had overheard them talking saying they wanted to call the cops and lie and say we threatened there life?! so they would escort us out so they wouldn't have to deal with the problem at hand?!!!! what kind of business do you run here!!! I'm NEVER coming back for service or to buy a car here and I WILL NEVER let anyone I know buy or get there car serviced here! so disappointing and very rude! I am VERY offended of what they had said about the police and threatening there life?! What a bunch of xxxxxxxxx! I'm sorry but this was very uncalled for! More

they did not have what I wanted, but call around and found it. I picked it up the next day. Went out of their way to help me find what I wanted. All were so very nice and friendly. found it. I picked it up the next day. Went out of their way to help me find what I wanted. All were so very nice and friendly. More

I was very please of the service, they make you feel special and are willing to help you with your purchase, I am satisfied with my car. special and are willing to help you with your purchase, I am satisfied with my car. More

My experience was fantastic. I love my new car and the service I received while purchasing. I would recommend this dealership to all my friends and family. service I received while purchasing. I would recommend this dealership to all my friends and family. More

My husband and I purchased a Kia for our daughter when she turned 16 over 6 years ago. When we decided we needed a second car for ourselves, we shopped around and went to Kia to look. The no pressure atti she turned 16 over 6 years ago. When we decided we needed a second car for ourselves, we shopped around and went to Kia to look. The no pressure attitude and friendliness of Jeff Shipp made our experience a great one. We told him what we were looking for and he took us immediately to cars that fit our need and our budget. The hard part was picking the color! Wonderful experience and Jeff was great to work with! More

I got to drive the cars I wanted, got the trade in value I wanted and drove out in the car I wanted. All of this completed in 2 hours. It was a pleasent experience and I totally enjoy my new Optima. I ha I wanted and drove out in the car I wanted. All of this completed in 2 hours. It was a pleasent experience and I totally enjoy my new Optima. I have had my Soul for 2 years and my wife absolutely adores "her" car. Ron did an excellent job for us and when I am looking for my next new car I will go back to this dealership. More

MR RON MORGAN IS A TOP NOTCH SALES PERSON AND VERY PROFESSIONAL AND ACCURATE IN HIS DESCRIPTION OF MY NEW RED KIA SOUL. THIS IS OUR 2ND KIA AND I AM REALLY IMPRESSED WITH THE QUALITY AND DEPENDABIL PROFESSIONAL AND ACCURATE IN HIS DESCRIPTION OF MY NEW RED KIA SOUL. THIS IS OUR 2ND KIA AND I AM REALLY IMPRESSED WITH THE QUALITY AND DEPENDABILITY OF THE KIA BRAND. KEEP UP THE GOOD WORK GUYS ! rob More