Greenway Kia of Hickory Hollow

1st class service This was by far my best experience when trying to purchase a vehicle! I had searched several car lots and dealership for weeks and was not able to fin This was by far my best experience when trying to purchase a vehicle! I had searched several car lots and dealership for weeks and was not able to find a car in the price range and miles that I wanted. I searched their website was able to locate the car that was a perfect fit. When I arrived at the dealership I didnt feel pressured to purchase or make a decision right away even though I fell in love with the car. I felt as though Jay and the finance department provided me with excellent service! Their main concern was not just getting me into a car and out the door..they were geuinely concered about my satisfaction with my purchase! I had been to KIA in Rivergate years ago and had a bad experience and had decided I the customer service was poor and would not do business with them...Jay definately changed my perspective of this dealership!" More

Overcharged. Didn't have quoted price with me. Should have walked out of sales office without signing contract. Paid way more than I should have. Will not be r Didn't have quoted price with me. Should have walked out of sales office without signing contract. Paid way more than I should have. Will not be returning to this dealership. More

Stupendous experience!! My dream of owning my first car came into reality on July 8, 2014, when I acquired the 2014 Kia Forte Ex. When I got to the premises I had a warm rec My dream of owning my first car came into reality on July 8, 2014, when I acquired the 2014 Kia Forte Ex. When I got to the premises I had a warm reception. I was a bit skeptical because I wasn't sure I'd be approval for financing. Jay Stewart, the employee who attended to me was exceptional. He constantly assured me that he's positive it's gonna work out for me. I excused myself for about 45 minutes and when I came back Jay was beaming with smiles. I've been approved. It was incredible. When I sat in my new car I instantly loved it. It has almost everything I could ever think of (except for nav). And Jay, goodness me, I can't thank him enough. He was astonishing. When I thought I couldn't raise the down payment without using funds from my credit card, he quickly went to management to arrange a new payment plan for me ensuring that I drive home with car that same evening. This is my first experience with an auto company and the treatment was fabulous. Universal Kia Hickory Hollow has won me as a customer and hope to stick with them. Thank you so much Jay Stewart! More

I purchased my preowned Kia Soul from Jay Stewart at Universal Kia Hickory Hollow. From the first time he called until the day I picked up my vehicle, he was always available for questions. He and Zdrav Universal Kia Hickory Hollow. From the first time he called until the day I picked up my vehicle, he was always available for questions. He and Zdravko Kramar worked with me SO MUCH to get me financed and get me a payment I could handle. I wasn't sure that I'd be able to make the deal, but they did everything they could to get me into the car I needed. I was incredibly happy with my experience there, and I will DEFINITELY recommend Universal and the entire team to anyone I know looking for a vehicle, and I am almost 100% positive that the next car I purchase will also come from there. The staff is helpful, friendly, and genuinely interested in you and your needs. Best car buying experience I've had! More

Amazing service, OUTSTANDING finance team. They made our brand new car buying experience a pleasure. Never had I dealt with such a great staff. We love our 2013 Optima, Our next vehicle will be a Kia as wel brand new car buying experience a pleasure. Never had I dealt with such a great staff. We love our 2013 Optima, Our next vehicle will be a Kia as well. More

Thought this already posted previously but don't see it... So here it is again...Tim harden was such a wonderful blessing to meet and work with. He made my first car buying experience so memorable! Perf it... So here it is again...Tim harden was such a wonderful blessing to meet and work with. He made my first car buying experience so memorable! Perfect 10!!! He went above and beyond .. Even came and picked me up at my house bc my old car broke down...couldn't have asked for a better person :) THANK YOU! More

I highly recommend buying a car from Jay Stewart. He was very professional and helpful during my car buying experience. He made me feel comfortable and at ease while I was there at the dealership. very professional and helpful during my car buying experience. He made me feel comfortable and at ease while I was there at the dealership. More

My experience @ Universal Kia in Hickory Hollow. I have experienced nothing short of wonderful. My sales person David was kind, sweet and knew everything I needed to know about my vehicle. He also was a ma experienced nothing short of wonderful. My sales person David was kind, sweet and knew everything I needed to know about my vehicle. He also was a man of his word. He followed through with exactly what he said he could do. No hidden agendas... no car sales fast talk. The financing staff was very courteous. My experience here was great. I will certainly come back. I just want to say THANK YOU to them all More

I bought my second Kia Soul This past weekend. From the same salesman as the first in 2011, Jason Handcock. Did not intend buying but they gave me a deal I could not pass up. Excellent sales rep, he worked same salesman as the first in 2011, Jason Handcock. Did not intend buying but they gave me a deal I could not pass up. Excellent sales rep, he worked until I was happy and in a new vehicle. Very professional and refreshing to have a salesman that manke the exprience of buying a new car hassel free! Thanks so very much Universial Kia I am a proud owner of my second Kia Soul! More

The entire staff was very friendly and helpful in the purchase of my new vehicle. I am very pleased with the customer service I received. purchase of my new vehicle. I am very pleased with the customer service I received. More