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Greenway Kia of Hickory Hollow

Antioch, TN

4.1
711 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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5406 Target Drive

Antioch, TN

37013

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Showing 711 reviews

February 01, 2024

Strong pressure to up-sell. Kept my wife over four hours with run-around. Tried to give her a higher interest rate than she was quoted by Kia Finance. Threatened her that she More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Jarek
February 01, 2024

Dealership overall gets 4 stars, repair dept, less than . 5 star. Easy fix but I had to look up fix on google and then show GEN MNGR where fix could be found! More

by tonwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo Jo and justin
January 31, 2024

Everything went smoothly and my sales person was very patient with me and our expectations More

by valerie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Reyes
Feb 01, 2024 -

Greenway Kia of Hickory Hollow responded

Valerie, thank you for the review! We appreciate your business and hope to see you again at Greenway Kia of Hickory Hollow!

January 28, 2024

Always fast and friendly. I love the coupon savings they provide. I really appreciate a tank of gas! Michele rocks More

by steventanalski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle, Ronnie Carter
Jan 29, 2024 -

Greenway Kia of Hickory Hollow responded

Steven, it's great to know you've had consistently positive experiences with us at Greenway Kia of Hickory Hollow. We're glad Michele and the team could help!

January 26, 2024

Kenneth was my service advisor he was great. He explained everything to me what they were going to do with my vehicle. When they were finished with my vehicle Kenneth walked me to my vehicle in More

by catcherdreams64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kenneth
Jan 26, 2024 -

Greenway Kia of Hickory Hollow responded

We're so glad to know that Kenneth went above and beyond in providing excellent service at Greenway Kia of Hickory Hollow. It's great to see our team members making a positive impact on your experience - thanks for sharing this with us!

January 11, 2024

Terrible dealership! My Kia has 4 recalls and they didn’t even get to it and I had an appointment! 5 hrs later changed my oil cause I had to pay for that. Hadn’t even sta More

by vickiewest63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Jarek is unbelievable! Couldn’t handle the situation and NO general mgr on the property! , Justin Jarek
December 22, 2023

They told me they would beat anybody's price! I was surprised that they actually did! Sold me the vehicle below value. I was out the door with a Kia Forte GT line for about the price I was going More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilo Suleiman
Dec 23, 2023 -

Greenway Kia of Hickory Hollow responded

Tim, it's great to know that we could provide you with a deal that exceeded your expectations at Greenway Kia of Hickory Hollow. Enjoy cruising around in your new Kia Forte GT Line!

December 13, 2023

Very nice experience. Professional and quick. Will return here for all my oil changes. Thanks! More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Dec 13, 2023 -

Greenway Kia of Hickory Hollow responded

We are so happy that our Greenway Kia of Hickory Hollow team earned your five stars. We look forward to assisting you with all of your future oil changes! Thanks, Carl!

December 06, 2023

Came in for service was in and out within 60 minutes. Michelle is the nicest person you would ever want to meet. Very good at making sure I understand what was done and needs to be done with future servi More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 06, 2023 -

Greenway Kia of Hickory Hollow responded

Will, it's great to know that Michelle and our team at Greenway Kia of Hickory Hollow were able to provide you with a quick and informative service experience. We appreciate your feedback!

November 16, 2023

Best service experience considering the increased sales of Kia vehicles. Had to wait nearly 2 full weeks to get my car in the service department; replaced a tire that was blown due to the result of a shank More

by LH, Smyrna, TN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth( service adviser)
Nov 16, 2023 -

Greenway Kia of Hickory Hollow responded

We're glad to know that our service team at Greenway Kia of Hickory Hollow was able to assist you promptly and efficiently, despite the high demand. It's great that your Road Hazard Plus Warranty came in handy! We strive for excellent customer care, so we appreciate hearing about your positive experience with Kenneth and the rest of our staff. We are looking forward to assisting you or your wife when it comes time for another vehicle purchase!

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