Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia of Hickory Hollow
Antioch, TN
716 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 716 reviews
January 02, 2017
Thank you Kia! My overall experience at kia was great. They took the time to evaluate my car buying situation which I really appreciated. Kia gave me multiple option My overall experience at kia was great. They took the time to evaluate my car buying situation which I really appreciated. Kia gave me multiple options for pricing and financing on the car that I wanted. And most importantly they shared knowledge and advice to further help me. More
by jhill6
Employees Worked With
Rania Tohme', Tab Fowler, Heather Fowler
January 01, 2017
It was GREAT!!!!!! They were very helpful and understandable . They met any and every need. They answered every question and they made me happy. They have wonderful cust They were very helpful and understandable . They met any and every need. They answered every question and they made me happy. They have wonderful customer service at the unverisal Kia. Zachary and Lawerance were very helpful and outgoing. More
by AlexisT21
Employees Worked With
Rania Tohme', Zach Fitzgerald, Lawrence Dawson
January 01, 2017
Wonderful experience Shon helped with everthing we had a question over. He was very nice and friendly. I could not have asked for a better experience. We will definitely b Shon helped with everthing we had a question over. He was very nice and friendly. I could not have asked for a better experience. We will definitely be back when it's time for a new vehicle. Love my 2016 Kia Soul More
by Ramirez Juan and Nicole
Employees Worked With
Shon Gilbert
January 01, 2017
Amazing experience I BROUGHT MY CAR IN FOR NORMAL MAINTENANCE AND I HAD THE PLEASURE OF BEING GREATED BY RYAN AND JONATHAN I WAS VERY IMPRESSED BY THE CUSTOMER SERVICE O I BROUGHT MY CAR IN FOR NORMAL MAINTENANCE AND I HAD THE PLEASURE OF BEING GREATED BY RYAN AND JONATHAN I WAS VERY IMPRESSED BY THE CUSTOMER SERVICE OUT OF RYAN HE WAS VERY POLITE AND LET ME KNOW EVERYTHING THAT WAS GOIMH ON WITH MY CAR THANK YOU UNIVERSAL KIA AND YOUR STAFF More
by XxspainxX
Employees Worked With
Ryan Hailey, Johnathan Stainton-James
January 01, 2017
Professional Service I recently moved to Nashville and was in process of looking to trade my vehicle in on new one. I first contacted this dealer online due to proximity o I recently moved to Nashville and was in process of looking to trade my vehicle in on new one. I first contacted this dealer online due to proximity of where I would be living. I was immediately contacted to begin discussion of what I was looking for and to make appointment for visit. Upon visiting this dealer, I was treated in a professional manner and after working through the trade-in details and my selection of a new vehicle that met my needs and budget, I was able to purchase my new KIA after test drive and financial agreement. From initial call to signing of contract, I can highly recommend this dealership to anyone looking for quality products and excellent customer service. I very much appreciated the professional service I was provided. More
by BigMac
Employees Worked With
Rania Tohme', Zach Fitzgerald, Tim Norwood, Heather Fowler
December 30, 2016
unsatisfying experience The dealership is not close to where we live. My wife and I ONLY went to the dealership because during communications with Heather my wife very plainl The dealership is not close to where we live. My wife and I ONLY went to the dealership because during communications with Heather my wife very plainly told her that we would not even bother coming out unless very, very specific financial details could be met. Heather gave assurances that those financing options could be possible. When we got there every other kind of offer was thrown at her even though she also told Tabatha on the test drive what she very specifically wanted to pay and not a dollar more. I don't think it is unreasonable for sales people to just be honest and say "I'm sorry ma'am but that financing isn't possible" instead of suckering people into the dealership only to disappoint them with the truth. It wasn't until our entire evening was wasted that a man, didn't catch his name, came over to try to resolve the situation and he said "No that financing isn't possible." If either of the the other two women would have said that we would have left and I wouldn't be writing this review. Just be honest. I don't know why that seems to be so hard for people to do these days. More
by Tommy Jones
Employees Worked With
Tab Fowler, Heather Fowler
December 16, 2016
Awesome!! Tabitha Fowler is an exceptional professional at Universal Kia. She is very knowledgeable about the product and she goes the extra mile to make sure y Tabitha Fowler is an exceptional professional at Universal Kia. She is very knowledgeable about the product and she goes the extra mile to make sure you have what you need. She doesn't just sell you a car and forget you. Tabitha is definitely who you want to ask for at Universal Kia. She will work hard for you to get you the best possible deal at Universal Kia. Go see her today!! More
by Laura
Employees Worked With
Rania Tohme', Tab Fowler
December 15, 2016
Outstanding service I called in and told Tab what I was looking for and she and the sales manager had the perfect vehicle ready for me when I got there! Easy going and ve I called in and told Tab what I was looking for and she and the sales manager had the perfect vehicle ready for me when I got there! Easy going and very efficient service More
by Forte Genius Gentleman
Employees Worked With
Rania Tohme', Tab Fowler
November 23, 2016
Best Car Service EVER When this place tells you something, it is the truth. The only garage I have ever taken my car to that I did not dread the experience. Awesome peopl When this place tells you something, it is the truth. The only garage I have ever taken my car to that I did not dread the experience. Awesome people and awesome service. More
by rambom
Employees Worked With
Jonathan
September 05, 2016
Service visit I purchased my first Kia (Amanti) in 2005. I have been dealing with Universals service dept since 2005. I have seen service mgrs. come & go. The BE I purchased my first Kia (Amanti) in 2005. I have been dealing with Universals service dept since 2005. I have seen service mgrs. come & go. The BEST they have had is Jonathon Stainton-James. He is fully knowledgeable of the vehicles and leads his team to be respectful and personal with customers. Being able to get prompt service is a must for most people and his team does not waste a minutes time to keep the customer happy. I have suggested them many times to friends advising them they will be treated with respect. More
by wsherman
Employees Worked With
Jonathon Stainton-James
