Greenway Kia of Hickory Hollow

Zach is a blessing!!! I came in to literally prove a point to my Dad that I would not get approved for a car. Having been a victim of identity theft my credit has taken a h I came in to literally prove a point to my Dad that I would not get approved for a car. Having been a victim of identity theft my credit has taken a huge hit. No dealership would touch me even though I have a great job and income. Zach was so helpful and not "car salesmen" like at all. He was kind, funny and accommodating to my requests. I came in for my appointment almost 2 hours late and at the end of the night but he did not blink an eye at having to stay and deal with me. I have viewed the car buying experience with such frustration and negativity because of my situation. Hanging out with Zach and leaving with a car that I love with a payment I can afford.. I have a whole new appreciation for the process. I can't thank Zach and his team enough!!!! Seriously it's worth it to come in and talk with Zach no matter what your situation is!!!! More

Quick, Easy, & Great Customer Service Zach was truly amazing and made this new car buying experience easy for me. Heather F. was the first person with whom I made contact with and from the Zach was truly amazing and made this new car buying experience easy for me. Heather F. was the first person with whom I made contact with and from the beginning the customer service was outstanding! She then introduced me to Zach who continued on with the outstanding customer service. I would definitely recommend this dealership to those who are in search of a new vehicle and I would refer them to Zach and Heather! Thanks to both of them for making this experience painless!!! I love my new Kia Soul! More

New Niro Love my new 2017 Niro! Had great reviews online especially for safety. So many gizmos and gadgets. Can't wait to learn how to use all of them. Love my new 2017 Niro! Had great reviews online especially for safety. So many gizmos and gadgets. Can't wait to learn how to use all of them. More

Quick and easy I went in upset and Terence (TK) did everything he could to turn my attitude around and it worked. I enjoyed this experience because of TK. I went in upset and Terence (TK) did everything he could to turn my attitude around and it worked. I enjoyed this experience because of TK. More

The best! I had already used the service department with a previous car and was impressed how I was treated. I was updated on work being done. When I decided to I had already used the service department with a previous car and was impressed how I was treated. I was updated on work being done. When I decided to get a new car I went to Universal Kia and had the pleasure of working with Tabatha Fowler. I was very impressed how she made me comfortable. I explained my trust issues with car dealerships due to problems in the past. Not only did Tabatha earn my business she also gained my trust and respect. More

Super nice people! Heather and Tabitha were great to me. Actually everyone was. Buying a car was actually fun! Heather and Tabitha walked me through everything and went Heather and Tabitha were great to me. Actually everyone was. Buying a car was actually fun! Heather and Tabitha walked me through everything and went above and beyond even after I left to make sure I had gotten all of my questions answered. I felt like I was buying a car from a friend. That was important to me :) More

It was fast and didn't take all day Good customers service, didn't take long and employee was very pation and didn't rush to finish a sale. thanks for everything. will recomend Good customers service, didn't take long and employee was very pation and didn't rush to finish a sale. thanks for everything. will recomend More

Great experience I was just going to look for a car and I ended up leaving the lot with basically a brand new car I am so thankful for the love and support I got from I was just going to look for a car and I ended up leaving the lot with basically a brand new car I am so thankful for the love and support I got from these people they made me feel like I knew them I had no awkward moments at all so I would recommend Carnival Kia to anyone that's trying to buy a good quality car for the right price thanks Kia More

Awesome Service I went into the dealership wanting a bigger car and knew my situation was sticky. The staff worked with me and helped me find the best option and I lo I went into the dealership wanting a bigger car and knew my situation was sticky. The staff worked with me and helped me find the best option and I love my car!! Lawrence sat down and listened to what I wanted in a vehicle and he came through.! Lawrence, Ed, Zach and Rania... You guys are awesome and once again thank you! More

Getting the job done I talked with Tabitha on 02-05-17 & on 02-06-17 she was able to get me in a brand new car. She made sure that she took the time to help me out and I t I talked with Tabitha on 02-05-17 & on 02-06-17 she was able to get me in a brand new car. She made sure that she took the time to help me out and I thank her so much. From the moment I entered the door from the time I pulled off she was nothing but the best. Now me & my baby boy are stress free. More