Greenway Kia of Hickory Hollow

Service was great Their help was great, they did their best to make sure I got in a vehicle, and they worked with me till they did, yay!!! Their help was great, they did their best to make sure I got in a vehicle, and they worked with me till they did, yay!!! More

Got me in a car but down hill from there I was extremely impressed that they got me in a car that day. I was super happy and would have left a great review at that point. The sales lady was s I was extremely impressed that they got me in a car that day. I was super happy and would have left a great review at that point. The sales lady was so helpful. But then it all went down hill. First off after one week of having the car the touch screen failed and they refused to fix it since it worked when I got it. The front window needed to be replaced, they set up a day to do it. That day they rescheduled. We drove an hour for the next scheduled appt. but once we sat there for 3 hours they sent us home empty handed. Once we finally got another appt. they left us waiting for 5 hours before it was done. Ridiculous experience overall. Customer service less than poor. More

Great customers service! So thankful and greatful for all the time it took to work everything out . Thank you so much.I would tell anyone to go Great customer service. So thankful and greatful for all the time it took to work everything out . Thank you so much.I would tell anyone to go Great customer service. More

Friendly, supportive and sufficient Universal Kia deserves a five star rating simply because they went above and beyond to make sure that I left with a car. I wasn't sold some fairytale Universal Kia deserves a five star rating simply because they went above and beyond to make sure that I left with a car. I wasn't sold some fairytale just so they could make money, but they were honest in their efforts. More

Great My Experience was exceptional Heather was Totally awesome in handling my needs And Zach who did the paperwork and Running was totally Awesome Great My Experience was exceptional Heather was Totally awesome in handling my needs And Zach who did the paperwork and Running was totally Awesome Great Service More

Karen's experience at KIA HI, my experience at KIA was AMAZING. My Sales people worked hard and fast to a smile on my face. in only 3 very short hours, that beautiful car was a HI, my experience at KIA was AMAZING. My Sales people worked hard and fast to a smile on my face. in only 3 very short hours, that beautiful car was all mine. Such a great Staff to work with. Kia all the way from now on. More

2 Times Satisfied Customer Great experience 2 times over. Would go back for a 3rd if I needed another car! & Jason in the finance office as pretty amazing as well! Great experience 2 times over. Would go back for a 3rd if I needed another car! & Jason in the finance office as pretty amazing as well! More

Absolutely Top Notch!!!! Everyone took the time to meet me and introduce themselves. I've worked in sales and healthcare 20 + years and this dealership is top notch! Made me f Everyone took the time to meet me and introduce themselves. I've worked in sales and healthcare 20 + years and this dealership is top notch! Made me feel like family. Hence... I bought a brand new car ! Thanks Kia!!!! Thanks Jay!! Thanks to all at Universal Kia Hickory Hollow!!! More

Best day ever!! Melvin and Heather made getting my first car soooo easy! I'm so excited, and they were so nice and helpful. I will definitely buy my cars from them fr Melvin and Heather made getting my first car soooo easy! I'm so excited, and they were so nice and helpful. I will definitely buy my cars from them from now on. More

Awesome place to buy a car. The sales man you need to work with is Ed Ryan is is a hard worker and has you best interest at heart. The assistant Gen Manager is awesome as well. The sales man you need to work with is Ed Ryan is is a hard worker and has you best interest at heart. The assistant Gen Manager is awesome as well. She also has your back. I would recommend Hickory Hollow Kia to anyone! THANK YOU TEAM HICKORY HOLLOW! More