Greenway Kia of Hickory Hollow

Amazing Shon! I came into Kia feeling a little anxious about the whole buying and loan process but Shon made the experience totally easy and smooth- even on our fir I came into Kia feeling a little anxious about the whole buying and loan process but Shon made the experience totally easy and smooth- even on our first phone encounter. He made sure he listened to what I wanted and tried to make it happen because he wanted me to be happy and not compromise on that. He did not pressure me or feel like I should go out of my budget just to get a sale. He was AMAZING. This is the second car I bought from Hickory Hollow kia and each time I felt like the sales person was a close friend (that's how comfortable the make you feel). They make you feel good about choosing and driving off in a kia so don't hesitate coming to this location- from the beginning to the end everyone was GREAT!!!! More

Awesome experience Everyone was great, the experience is one I will tell my friends about. The entire crew welcome me my wife and our Toy Poodle Pitts. Even though he wa Everyone was great, the experience is one I will tell my friends about. The entire crew welcome me my wife and our Toy Poodle Pitts. Even though he was very nervous barking at everyone lol, each employee laughed and made us feel comfortable. Shon even offered to wash my wife's car while we wait for my vehicle. Me being from Memphis I wanted some White Castle and again Shon came through showing exactly how to get there, thanks again Shon and Heather Universal KIA Hickory Hollow you get a 100% in my book. More

Olive Green Awesome customer service! Terrence went beyond the call of duty of a salesman. He made me feel at home. Rani worked magic to negotiate a price that Awesome customer service! Terrence went beyond the call of duty of a salesman. He made me feel at home. Rani worked magic to negotiate a price that I was comfortable with. I really like my car! Thanks to Heather for calling me. Great team! Universal Kia Hickory Hollow was a great shopping experience. More

New to the car market after an Accident I came in after having a bad day. I wrecked my car on my way to work. Ed Ryan greeted me when I got on the lot and listened to my day. It has been yea I came in after having a bad day. I wrecked my car on my way to work. Ed Ryan greeted me when I got on the lot and listened to my day. It has been years since I've looked at a car lot. He showed me what KIA offers now. The quality of the product has improved dramatically, and Ed was quick to point that out. He was extremely knowledgeable about the product. He even understood my price range, and even went above and beyond when I was there. More

Fantastic. 🤗🤗🤗 Well I'm going to say this, they did whatever it took to get me in a car. I thank God for them. 🙏. They took care of me with a smile. 👍 Well I'm going to say this, they did whatever it took to get me in a car. I thank God for them. 🙏. They took care of me with a smile. 👍 More

Great ⭐️ Everyone was very helpful and friendly. Ben was eager to find me what I was looking for and in my price range. They were Not pushy! I love Love Love m Everyone was very helpful and friendly. Ben was eager to find me what I was looking for and in my price range. They were Not pushy! I love Love Love my New 2017 Kia Forte. Thank you Ben!! More

My 2nd GREAT vehicle from Universal Kia Universal Kia is an outstanding dealership. I worked with Ulysses Butler who represented the excellence of the dealership magnificently. I can also Universal Kia is an outstanding dealership. I worked with Ulysses Butler who represented the excellence of the dealership magnificently. I can also tell you the entire buying experience was pleasant, no pressure, and I felt my interests and needs were amply addressed. Further, I can also tell you their service department is an outstanding experience as well. We've used them a number of times for routine maintenance with our first Kia. More

Great I had a great experience, they really worked to get me what I wanted. The car is beautiful and rides great. Sales Manger is great I had a great experience, they really worked to get me what I wanted. The car is beautiful and rides great. Sales Manger is great More

Another Great Car From Kia Everyone involved and especially Jay were great helping me get a new car when I needed one. My previous Kia Forte's engine was ruined in flood waters Everyone involved and especially Jay were great helping me get a new car when I needed one. My previous Kia Forte's engine was ruined in flood waters and to replace it was going to take too long. The Forte also had high mileage and Jay and the crew helped me get into a Kia Soul which is perfect for my needs. More

Great car buying experience I had a great buying experience at universal Kia hickory hollow. Zach and Heather was very professional and friendly. I would definitely recommend thi I had a great buying experience at universal Kia hickory hollow. Zach and Heather was very professional and friendly. I would definitely recommend this dealer to anyone looking to purchase a vehicle More